Salomé Olivier
Sales Manager
Bellville
Summary
Dynamic leader with a proven track record at Metropolitan, adept in territory sales management and empowering high-performing sales teams. Excelled in building lasting client relationships, driving sales growth, and spearheading product launches. Combines exceptional communication skills with strategic marketing insights to exceed sales goals and foster continuous improvement.
Overview
33
33
years of professional experience
Work History
Sales Manager
Metropolitan
02.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent follow ups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to explain sales opportunities.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
Financial Advisor
Metropolitan
03.2008 - 01.2018
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post retirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
- Identified opportunities for business growth by networking, attending industry events, and generating referrals from satisfied clients.
- Analysed clients'' risk tolerance levels, developing customized investment portfolios that aligned with their personal objectives.
Administrative Clerk
Metropolitan
02.1992 - 02.2008
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
Education
High School Diploma -
Tygerberg Commercial High School
Parow 04.2001 -
Skills
Sales operation
Territory sales management
Solution selling
Positive and upbeat
Prospecting skills
Superb time management
Excellent communication skills
Service-driven sales
Sales presentation
Exceeds sales goals
Sales and market development
Problem-solving abilities
Adaptability
Team Leadership
Presentation Skills
Cross selling
Timeline
Sales Manager
Metropolitan
02.2018 - Current
Financial Advisor
Metropolitan
03.2008 - 01.2018
High School Diploma -
Tygerberg Commercial High School
04.2001 -
Administrative Clerk
Metropolitan
02.1992 - 02.2008
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