Saleemah Inkster
Customer service representative
Cape Town
Summary
I am A organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Event Staff Member
Evsol
Cape Town
06.2023 - 10.2023
- Assisted in post-event reporting tasks such as compiling feedback forms or analyzing performance metrics.
- Supported catering staff in providing quality food service for guests during events, maintaining cleanliness and organization.
- Coordinated with vendors for timely delivery of materials, reducing overall setup times for events.
- Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.
Customer Service Representative
Spar
Cape Town
08.2017 - 03.2020
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
NCS (B) -
Garlandale High School
Sabrand Park 01.2014 - 12.2018
Skills
Brand Marketing
Sales experience
Guest Relations
Customer Service
Adaptability and Flexibility
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Event Staff Member
Evsol
06.2023 - 10.2023
Customer Service Representative
Spar
08.2017 - 03.2020
NCS (B) -
Garlandale High School
01.2014 - 12.2018