Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Saleemah Inkster

Customer service representative
Cape Town

Summary

I am A organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Event Staff Member

Evsol
Cape Town
06.2023 - 10.2023
  • Assisted in post-event reporting tasks such as compiling feedback forms or analyzing performance metrics.
  • Supported catering staff in providing quality food service for guests during events, maintaining cleanliness and organization.
  • Coordinated with vendors for timely delivery of materials, reducing overall setup times for events.
  • Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.

Customer Service Representative

Spar
Cape Town
08.2017 - 03.2020
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

NCS (B) -

Garlandale High School
Sabrand Park
01.2014 - 12.2018

Skills

Brand Marketing

Sales experience

Guest Relations

Customer Service

Adaptability and Flexibility

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Event Staff Member

Evsol
06.2023 - 10.2023

Customer Service Representative

Spar
08.2017 - 03.2020

NCS (B) -

Garlandale High School
01.2014 - 12.2018
Saleemah Inkster Customer service representative