Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Sakienah Davids

Lansdowne

Summary

Dedicated professional with a strong focus on delivering exceptional service and support. Detail-oriented with a commitment to continuous learning and improvement in administrative and customer service roles. Proven ability to enhance operational efficiency and contribute positively to team dynamics.

Overview

10
10
years of professional experience

Work History

Accounts and Estimates Clerk

Premier Billing Solutions
Cape Town
01.2024 - Current
  • Prepared accurate cost estimates for procedures, and ensured timely communications with clients.
  • Generated invoices and managed the billing process.
  • Handled collections by following up on outstanding payments, and negotiating payment plans where needed.
  • Ensured that age analysis was maintained daily.
  • Liaised with medical aid clients to resolve disputes or clarify billing information.

Administrative and Sales Assistant

Pomegranate Wellness
01.2021 - Current
  • Key responsibilities:
  • Comprehensive administrative assistance to management
  • Customer follow-up and queries
  • Review of product availability
  • Stock control

Administrative Clerk and Cashier

Sweet Xpress
01.2017 - 01.2019
  • Key responsibilities:
  • Assistant to accountant with cashier declarations
  • Customer database
  • Cashier supervisor
  • Cash officer

Cashier and Sales Assistant

Cardies
01.2016 - 01.2017
  • Key responsibilities:
  • Gift wrapping
  • Assisting customers
  • Stock control
  • Managing stock
  • Ordering stock

Education

Business Administration NQF4 -

I-College
01.2019

High School Diploma -

Groenvlei High School
Cape Town Lansdowne
01.2013

Skills

  • Observation and decision making
  • Multi-tasking skills
  • Microsoft Office proficiency
  • Stock control management
  • Customer service excellence
  • Bilingual communication (English and Afrikaans)
  • Attention to detail
  • Time management strategies
  • Team collaboration
  • Problem-solving abilities
  • Service orientation
  • Telephone etiquette expertise
  • Collections negotiation skills
  • Code 8 driver's license

References

  • Lamees Romaney, pomegranate.wellness@gmail.com, 071-536-7553, Pomegranate Wellness
  • Nadeema Petersen, 021-704-0128, Sweet Xpress
  • Shamilah, Hamza, shamilah.hamza@gmail.com, 069 139 4451, Cardies

Languages

English
First Language
Afrikaans
Intermediate (B1)
B1

Timeline

Accounts and Estimates Clerk

Premier Billing Solutions
01.2024 - Current

Administrative and Sales Assistant

Pomegranate Wellness
01.2021 - Current

Administrative Clerk and Cashier

Sweet Xpress
01.2017 - 01.2019

Cashier and Sales Assistant

Cardies
01.2016 - 01.2017

Business Administration NQF4 -

I-College

High School Diploma -

Groenvlei High School

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Sakienah Davids