I am a results-driven healthcare professional with a strong foundation in clinical laboratory systems, HIV diagnosis, biomarker-based population studies, and client account management. With over 15 years of experience in laboratory operations, project coordination, and stakeholder engagement across public health and clinical research settings, I bring a unique blend of technical expertise and strategic relationship management. Currently serving as Senior Laboratory Manager at Wits Health Consortium, under the Diagnostic Innovation Hub (DIH) division. I lead cross-functional teams across clinical trials, safety, PBMC processing, and biorepository operations. I have successfully collaborated with global sponsors and clinical sites, ensuring high standards of service delivery and regulatory compliance. My experience includes leading client-facing functions, contract oversight, and aligning service capabilities with client expectations—key to excelling in key account management within pharma and healthcare environments. Strategic and people-focused, with proven leadership in financial oversight, quality systems implementation, client engagement, and process optimization. Passionate about mentoring teams, and driving continuous improvement within regulated environments.
References Prof. Jaya George Director Laboratory Services Jaya.george@wits.ac.za +27 82 325 7493 Blessing Kadira Strategic Development Manager WITS DIH Blessing.kadira@witsdih.ac.za +27 71 292 5271 Dr Herbert Longwe Global Deputy Director, Laboratories Columbia University (ICAP) hl2954@cumc.columbia.edu +27 76 512 1077/ +27 74 738 6012 Clarise Shezi District Manager (2016) Beyond Zero claricemthembu@gmail.com +27 82 690 1379/ +27 83 783 7957