Mandlakazi Nontlahla MVELASHE - Cashier / Retail Sales Associate

Summary

Friendly, hardworking and customer-focused Cashier and Retail Sales professional with 3 years of experience at KwikSpar in South Africa, from June 2018 to June 2021. Experienced in providing excellent customer service, operating POS systems, handling cash and card payments, assisting customers with product enquiries and supporting daily retail operations. Confident working in busy environments while remaining calm, professional and approachable. I have a positive attitude, strong communication skills and enjoy working with people from different backgrounds. I am eager to bring my retail experience, customer-service skills and strong work ethic to an international retail environment. I have a valid passport and am prepared to travel and work internationally.

Overview

2

Languages

3

years of professional experience

Work History

Cashier / Retail Sales Associate

KwikSpar

06.2018 - 06.2021

Worked as a Cashier in a busy retail environment, providing friendly and professional service to customers while ensuring accurate and efficient processing of daily transactions.
Welcomed customers in a friendly, professional and approachable manner.
Provided excellent customer service at all times.
Operated the POS system accurately and efficiently.
Processed cash and card payments.
Handled cash responsibly and accurately.
Assisted customers with product enquiries and locating products.
Provided information about products and assisted customers with their purchasing decisions.
Supported daily sales and customer-service objectives.
Maintained a clean, organised and welcoming checkout area.
Assisted with stock and merchandise duties when required.
Worked effectively during busy periods and high customer volumes.
Handled customer concerns politely and professionally.
Worked closely with colleagues to ensure smooth daily store operations.
Followed company procedures relating to cash handling, customer service and loss prevention.
Maintained a positive attitude and professional appearance.
Demonstrated reliability, punctuality and strong work ethic.
Successfully gained 3 years of continuous cashier and retail experience.
Developed strong customer-service and communication skills.
Gained hands-on experience with POS systems and cash handling.
Built strong relationships with customers and colleagues.
Developed the ability to work efficiently in a fast-paced retail environment.
Maintained accuracy and professionalism while handling customer transactions.
Gained valuable experience in assisting customers and supporting retail sales.

Education

High School Diploma -

South Africa

Skills

Customer Service
Retail Sales
Cash Handling
Point-of-Sale (POS) Operation
Cash & Card Transactions
Product Knowledge
Customer Assistance
Sales Support
Stock Assistance
Merchandising Support
Customer Enquiries

Complaint Handling
Teamwork
Communication
Time Management
Attention to Detail
Working Under Pressure
Professional Customer Relations
Cross-Cultural Awareness
Goal-Oriented
Reliable & Accountable

Languages

English

isiXhosa

Attributes

Friendly and approachable
Customer-focused
Honest and trustworthy
Hardworking
Reliable and responsible
Positive attitude
Enthusiastic and outgoing
Professional
Team player
Open-minded
Goal-oriented
Self-motivated
Adaptable
Able to work under pressure
Respectful of different cultures
Willing to learn

Custom Section

Retail Sales Associate / Cashier

Training

First Aid Certificate
Customer Service Experience
Retail Cashier Experience
Point-of-Sale (POS) Experience

Personal Information

Passport Number: Valid Passport Available

Interests

Watching movies and entertainment
Listening to music
Travelling and learning about different cultures
Meeting and interacting with new people
Exploring retail and fashion trends

Learning new skills and developing professiona

Disclaimer

I confirm that the information provided in this CV is true and correct to the best of my knowledge. I am enthusiastic about the opportunity to use my cashier and retail experience in an international retail environment and to provide excellent service to every customer.

References

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Timeline

Cashier / Retail Sales Associate

KwikSpar

06.2018 - 06.2021