Sagwadi Risenga
Financial Sciences graduate
Pretoria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Junior Order Fulfilment Agent
Web Africa
08.2023 - 03.2024
- Webafrica is an Internet Service Provider with services like fibre,LTE, ADSL and VOIP.
- Worked remotely on live chat assisting customers with order fulfillment after the sales department have placed an order.
- For example providing updates on fibre installations, LTE RICA, and assisting when an order has not progressed after being placed due to missing details etc.
- Managed over 50 customer calls per day.
Provisioning Intern
Web Africa
08.2022 - 07.2023
- Worked remotely on live chat assisting customers with order fulfillment after the sales department have placed an order. For example providing updates on fibre installations, LTE RICA, and assisting when an order has not progressed after being placed due to missing details.
Education
Post Graduate Diploma in Internal Auditing -
University of South Africa
Current
National Certificate: INFORMATION TECHNOLOGY - Data Engineering
Explore Data Science Academy
Current
Bachelor of Commerce - Financial Sciences
University Of Pretoria
11-2021
Skills
- Multitasking
- Professionalism
- Written Communication
- Machine Learning
- Attention to Detail
- Big Data Processing
- Cloud Computing Platforms
- Team Collaboration
- SQL Programming
- Problem-Solving
- Time Management
- Risk Analysis
Timeline
Junior Order Fulfilment Agent
Web Africa
08.2023 - 03.2024
Provisioning Intern
Web Africa
08.2022 - 07.2023
Post Graduate Diploma in Internal Auditing -
University of South Africa
National Certificate: INFORMATION TECHNOLOGY - Data Engineering
Explore Data Science Academy
Bachelor of Commerce - Financial Sciences
University Of Pretoria
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