Sagar Soni
Senior Techno Functional Consultant
Mumbai
Summary
Accomplished Techno-Functional Consultant with over 9+ years driving proactive IT solutions and working on various core-banking related issues in financial/banking sectors. Expertise in core banking. Worked on multiple international banking clients.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Senior Techno Functional Consultant
Fintellix Solutions (d.b.a G2 Risk Solutions)
5 2022 - Current
- At present working for one of the top bank in Republic of south africa on onsite role.
- Evaluated vendor offerings against specific criteria to identify optimal solutions that aligned with organizational requirements while minimizing costs.
- Collaborated with cross-functional teams to ensure successful project implementation and alignment with business objectives.
- Optimized software functionality by analyzing user requirements and providing customized configurations.
- Delivered high-quality technical documentation for future reference, maintenance, and troubleshooting purposes.
- Supported post-implementation activities including issue resolution, system enhancements, and user support requests as needed.
- Increased client satisfaction, conducting thorough end-user training sessions on new systems and functionalities.
- Reduced project delivery time with efficient resource management and prioritization of tasks.
- Drove process improvements by identifying gaps in existing workflows and proposing actionable recommendations.
- Developed strong relationships with key clients by consistently delivering value-added services tailored to their unique needs.
- Mentored junior team members, sharing knowledge of best practices in techno-functional consulting.
- Maintained authoritative knowledge through continued education and ongoing training.
- Designed comprehensive test plans to validate system performance under various conditions before deployment.
- Enhanced system efficiency by streamlining business processes and implementing automation solutions.
IT Analyst
Tata Consultancy Services
06.2015 - 05.2022
- Completed multiple international onsite assignments, improving user experience and software applications.
- Led 2nd line support for TCS BaNCS, managing tickets, queries, and external application support across CBS modules.
- Provided expert troubleshooting for complex technical issues, minimizing downtime through proactive IT issue identification.
- Delivered timely client communication, production defect resolution, and root cause analysis; managed RFCs for impacted cases.
- Maintained production defect tracker using HPSM and MS Excel; provided 24/7 on-call support and assisted in migrations.
- Collaborated with cross-functional teams for timely project delivery, client satisfaction, and major product release reviews.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Supported production with Level 1 and 2 critical incident management, including network outages and security breaches.
- Gathered and analyzed client requirements for TCS BaNCS customization, preparing GAP Analysis documents.
- Awarded "Star of the Month" for automating complex financial reports; consistently received client appreciation for timely problem-solving
Education
PGDM (Distance) - IT Project Management
Welingkar Institute, Mumbai
Mumbai, 05.2018 - 05.2020
Bachelor of Science - Information Technology
University of Mumbai
Mumbai 05.2012 - 05.2015
High School Diploma -
Maharashtra State Board
Mumbai 05.2012 -
SSC -
Maharashtra State Board
Mumbai 03.2010 -
Skills
COBOL
PL/SQL
UNIX shell scripting
Python
tableau
JAVA
AWS developer associates
Business Analyst
Product Specialist
Production Support Expert
Critical and Analytical thinking
Client Side experienced
Banking Domain Functional expert
Python
Defect analysis & solving
Team work
Strong communication
Quick learner
Leadership
Requirements Gathering
Performance Tuning
Functional Expertise
Application support
Data Analysis
Presentations and public speaking
Change Management
Experience in Core Banking Modules
- Customer Onboarding
- CASA operations
- General Ledger
- IPO operations
- Dividend Managements
- Locker Management
- Unclaimed & Abandoned accounts management
- Cheque operations
- Loans
- Fee & Charges
- Payments operations
- SWIFT Statements
- Accounts statements
- Financial reconciliation reports
- GLIF & amount mismatch reports
- DWH system reports
- NOSTRO Recon
Certification
Agile Way of Working (03/2018)
Accomplishments
- 1st Rank holder in three years of the college course. Achieved many awards in cultural, personality contest and sports (2012 - 05/2015)
- TCS 'Service Commitment Award' (06/2020)
- TCS 'Star of Month' (01/2019)
- TCS Gems "Best Team Award" for KATM & SRC
- TCS Gems "On the Spot Award" for KATMB bank live. TCS Gems "On the Spot Award" for NCB first Full Stack Developer
- Supported Saudi Arabia's & world largest IPO release . SAUDI ARAMCO 2019
Personal Information
Date of Birth: 11/01/94
Languages
English
Proficient
C2
Hindi
Advanced
C1
Marathi
Upper intermediate
B2
Software
BANCS Core banking software
Regulatory Reporting Software (Fintellix NPA)
Project Planning Software/Task Managment (JIRA, CONFLUENCE, ITSM, HPSM)
Microsoft Office
Code Repository Softwares(GitLab, BitBucket)
Timeline
PGDM (Distance) - IT Project Management
Welingkar Institute, Mumbai
05.2018 - 05.2020
IT Analyst
Tata Consultancy Services
06.2015 - 05.2022
Bachelor of Science - Information Technology
University of Mumbai
05.2012 - 05.2015
High School Diploma -
Maharashtra State Board
05.2012 -
SSC -
Maharashtra State Board
03.2010 -
Senior Techno Functional Consultant
Fintellix Solutions (d.b.a G2 Risk Solutions)
5 2022 - Current
Agile Way of Working (03/2018)
TCS Certified
AWS Developer Asscociates (09/2023 - Present)
Learning in progress
Scaler Data Science Course (09/2022 - Present)
In progress
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