Sachin Syfers
Senior Sales Executive
Paarl
Summary
As a sales specialist with near a decades experience in implementing effective sales strategies across multiple industries in various countries, all while having demonstrated exceptional skills in business development, ensuring customer satisfaction and repeat business. With my experience I have gathered innovative solutions to meeting and exceeding targets, focusing on a results driven approach to increase company ROI and positively affecting the business wholistically.
Overview
8
8
years of professional experience
Work History
Accounts Onboarding Specialists
Banxso
8 2022 - Current
- Reviewed onboarding processes regularly, identifying improvement opportunities and implementing them throughout the division
- Developed and implemented effective sales strategies and led sales team members to achieve KPI’s
- Utilised knowledge of customer experience to create specialised plans for customer acquisition & retention.
- Built constructive customer relationships to improve loyalty and recommendations.
New Business Specialist
Maplisting - Saas
07.2021 - 08.2022
- Delivered persuasive presentations to prospective clients highlighting the value proposition offered by our products services.
- Developed comprehensive knowledge of our product/service offerings, enabling effective communication of their features and benefits to prospective clients.
- Exceeded sales targets consistently through effective prospecting, lead generation, and follow-up techniques.
- Increased new business leads by researching and identifying potential clients.
STI Sales Agent
Sanlam
11.2020 - 07.2021
- Achievement of sales target and objectives
- Adherence to Quality and Compliance processes to minimise business.
- Maintain optimal operational efficiencies based on productivity measures
- Build and maintain good client relationships
- Managing information regarding new products, rate changes, rulings, training updates, etc
- Ensure commitments to the FAIS Fit & Proper qualification requirements.
Student Guidance Manager
Shaw Academy
06.2020 - 08.2020
- Identify common customer challenges and actively suggest solutions
- Customer retention and win backs
- Daily reporting and summary of work done
- Meeting daily, weekly and monthly KPI’s
- Used key sales tactics to grow membership sales.
- Surpassed monthly sales goals through innovative sales techniques.
Team Lead
Digi outbound
01.2017 - 05.2020
- People management
- Manage, monitor and influence service provided to clients
- Facilitating performance related discussions and individual catch-ups
- Manage and motivate sales and quality performance
- Live coaching on the floor
- Available and visible on the floor to facilitate in the moment coaching
- Facilitate a learning environment by ensuring effective knowledge transfer
- Draw up action plan to positively influence the quality of work
- Take appropriate disciplinary action according to company Code of Conduct
- Conduct performance discussions and implement performance improvement plan in line with company policy when appropriate
- Participate in recruitment activities (interviews)
- Manage all team concessions (annual leave, sick leave, paternity leave etc.)
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Designed strategic plan for component development practices to support future projects.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Digi Outbound - Sales Agent
Digi Outbound
09.2016 - 09.2017
- Core function sales & retentions to various markets (UK, Australian and New Zealand market)
- Member of team to handle escalations
- Daily completion of KPI's
- Customer relationship building and management
- Contacted customers after sales process to drive ongoing customer engagement by upselling & cross selling
- Overcame objections using friendly, persuasive strategies.
- Built and strengthened long-lasting client relationships based on accurate and up to date information relating to the casino
- Developed and implemented strategies to increase client retention.
Education
New Orleans Secondary
Skills
Operations management
Business Development
Coaching and mentoring
Account management
CRM management
Timeline
New Business Specialist
Maplisting - Saas
07.2021 - 08.2022
STI Sales Agent
Sanlam
11.2020 - 07.2021
Student Guidance Manager
Shaw Academy
06.2020 - 08.2020
Team Lead
Digi outbound
01.2017 - 05.2020
Digi Outbound - Sales Agent
Digi Outbound
09.2016 - 09.2017
Accounts Onboarding Specialists
Banxso
8 2022 - Current
New Orleans Secondary
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