Sachin Govender
Durban
Summary
Achieved seamless team integration through effective communication and interpersonal skills. Cultivated positive relationships that significantly boosted collaboration and productivity. Positioned to contribute immediately to team initiatives.
Achieved team objectives by implementing effective problem-solving techniques and fostering open communication. Cultivated a proactive approach to challenges, leading to improved team dynamics. Contributed to organizational growth through dedicated collaboration and strategic alignment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Technician
T & N INSTALLERS
- Assisted in installation of satellite dishes and setup of decoders. Helped troubleshoot technical issues to ensure proper functionality. Supported customers with basic programming guidance for optimal use.
- Assisted in transporting goods to designated locations. Supported logistics teams in maintaining timely deliveries. Contributed to vehicle maintenance and safety checks.
- Reason for Leaving: Better Growth Opportunities
- Experience: 2 years
Customer Service Consultant
IGNITION GROUP CALL CENTRE
- Facilitated communication through emails, dialer, and webchat. Supported customer inquiries and resolved issues promptly. Assisted team members in managing client interactions effectively.
- Reason for Leaving: Better Growth Opportunities
Container Inspector
A G T CARTAGE AND FREIGHT
- Executed unloading operations for vehicles from container shipments.
- Executed driver and security checks at SACD (Bayhead Depot) to ensure compliance with safety protocols.
- Pursued opportunities for professional development in a more dynamic environment. Supported transition during company liquidation process. Assisted in identifying new career paths aligned with personal growth aspirations.
SME
CCI CALL CENTRE INTERNATIONAL
- Managed incoming calls from management to ensure effective communication.
- Assisted in resolving customer complaints efficiently and effectively. Supported customer service team in daily operations and issue resolution. Facilitated communication between departments to enhance service delivery.
- Managed email correspondence and addressed webchat escalations promptly.
- Assisted individuals in developing skills through personalized coaching sessions. Supported teams in achieving their goals by providing guidance and resources. Facilitated workshops to enhance team collaboration and performance.
- Oversaw daily operations and team performance as acting manager.
- Pursued career advancement to achieve professional growth and development.
Technician
COMMS CABLING
- Oversaw installation of voice and data cabling systems.
- Executed installation of CCTV cameras to enhance security measures.
- Executed installation of fiber and drop fiber cable systems.
- Oversaw trenching, cutting, and reinstatement of tar and concrete to ensure project compliance and quality standards.
- Assisted in transporting goods to designated locations. Supported logistics teams in maintaining timely deliveries. Contributed to vehicle maintenance and safety checks.
- Executed installation of routing cable baskets and cabinets to enhance network organization.
- Executed installation of switches in server infrastructure.
- Facilitated transition due to organizational retrenchment.
Network Technician Supervisor
Stardel
Durban
2023 - Current
- Installed and configured network hardware, ensuring optimal performance and connectivity.
- Diagnosed and resolved network issues, enhancing system reliability and user satisfaction.
- Assisted in maintaining documentation for network configurations and procedures to support operational efficiency.
- Monitored network traffic using industry-standard tools to identify and mitigate potential security threats.
- Managed inventory of networking equipment, ensuring availability for ongoing projects and repairs.
- Participated in training sessions for junior technicians, sharing knowledge on best practices and troubleshooting methods.
- Installed cabling, wireless routers, and telephone systems for data communications networks.
Education
Matric - Bachelor’s pass
Southlands Secondary
12-2013
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Installation and repair
- Quality control
- Written/Verbal communication
- Troubleshooting
Certification
- Cyber.Com Computer College:2015
- Secretarial and Business Administration course
- Office management course
- Introduction to computers
- Advanced computers
- Advance Computer Course
- Subjects
- MICROSOFT WORD 2010
- MICROSOFT EXCEL 2010
- MICROSOFT ACCESS 2010
- MICROSOFT POWERPOINT 2010
- Date: 2015-10-16
- Office Management Course
- The administrative assistant
- Duties of the administrative assistant
- Excel tips
- Office functions
- The Clerical assistant
- Secretarial & Business Administration Course
- RECEPTION AND OFFICE DUTIES
- BUSINESS LETTER WRITING
- TELEPHONE ETIQUETTE
- MARKETING
- JOB INTERVIEWS SKILLS
- Introduction to Computers Course
- Windows 7
- PC Fundamentals
- File management
- Microsoft Word 2010
- Microsoft Excel 2010
- Internet & Email
- Stockdale Consultants
- Safe Working Procedures in the work place
- Working at Heights
- Introduction to Working at Heights
- Date: 2024-08-21
- Date of Expiry: 2026-08-21
Languages
Read, Write, Speak
English
Timeline
Technician
T & N INSTALLERS
Customer Service Consultant
IGNITION GROUP CALL CENTRE
Container Inspector
A G T CARTAGE AND FREIGHT
SME
CCI CALL CENTRE INTERNATIONAL
Technician
COMMS CABLING
Network Technician Supervisor
Stardel
2023 - Current
Matric - Bachelor’s pass
Southlands Secondary