Sachin Elijah
Bryanston
Summary
Part-time Quality Assurance assessor at Cornerstone Supreme contributing to the debt collection department of HP Attorneys. Graduated cum laude from Stellenbosch University with a master's degree in political science. Passionate about tackling complex problems and finding innovative solutions. Resilient and diligent in resolving problems or situations. Joined Stellenbosch's Youth Literacy Programme in 2020 to give back. Known for organizational skills, dependability, and managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to achieve team goals.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Quality Assurer
Cornerstone Supreme
06.2024 - Current
- Manage approximately 9-12 calls per day
- Ensure HPs debt collection department meet the specific standards of quality by:
- Identifying areas in need of improvement
- Ensure individuals meet HPs internal standards and guidelines
- Create clear and concise reports on quality levels and areas requiring attention
Operations Assistant
Guardian Africa
07.2021 - 05.2022
- Managed orders daily for the company’s online platform
- Participated in meetings with the marketing team and CEO to increase the business' online presence, boost sales and user interaction
- Personally handled important relationships with clients which included communication, creative problem solving and handling of orders
- Assigned DOA by the Operations Manager, which required planning production schedules, leading team meetings, enacting employee conflict resolution, and managing company stock levels.
- Managed day-to-day department operations with effective workflow coordination.
Education
Master of Arts - Political Science
University of Stellenbosch
Stellenbosch 01.2023 - 12.2024
Bachelor of Arts Honours - Political Science
University of Stellenbosch
Stellenbosch 02.2020 - 12.2020
Bachelor of Arts - Philosophy, Politics and Applied English Language Studies
University of Stellenbosch
Stellenbosch 02.2016 - 12.2019
Skills
- Proficient in Microsoft applications including Word, PowerPoint, and Excel
- Effective communication
- Adaptability
- Teamwork and collaboration
- Problem-solving
- Time management abilities
- Research reporting
- Policy analysis
Affiliations
Golden Key International Honour Society
Timeline
Quality Assurer
Cornerstone Supreme
06.2024 - Current
Master of Arts - Political Science
University of Stellenbosch
01.2023 - 12.2024
Operations Assistant
Guardian Africa
07.2021 - 05.2022
Bachelor of Arts Honours - Political Science
University of Stellenbosch
02.2020 - 12.2020
Bachelor of Arts - Philosophy, Politics and Applied English Language Studies
University of Stellenbosch
02.2016 - 12.2019
Similar Profiles
Muhammad Izham Bin AdnanMuhammad Izham Bin Adnan
Merchant Marine Officer at Marine Supreme Sdn BhdMerchant Marine Officer at Marine Supreme Sdn Bhd
Matthew PerkinsMatthew Perkins
Sales Associate at SupremeSales Associate at Supreme
Sergio IacobacciSergio Iacobacci
Heavy Equipment Operations Manager at Supreme Soils/Aielli Construction CompanyHeavy Equipment Operations Manager at Supreme Soils/Aielli Construction Company