Sabelo Arthur Nzuza
IT Technician
Davenport
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
1
1
Language
Work History
IT Technician
MATCH (Maternal Adolescent Child Healthcare)
06.2024 - Current
- Conduct readiness assessments at facilities.
- Assist in creating and monitoring of Adherence Clubs.
- Train Doctors and Nurses.
- Monitor facilities and External PuP implementing SyNCH.
- Troubleshoot computers at facilities.
- Assist with procurement of equipment needed at facilities.
- Assist in assuring that all ART patients are captured on SyNCH.
- Troubleshoot router and network issues at facilities.
- Attend District meetings for SyNCH progress report.
- Train External PuP’s for SyNCH implementation.
- Ensure system administration and account management processes, the capturing of patient details and generation of electronic prescriptions, as well as administration and management of Patient Medicine Parcels, at PuP's and adherence clubs.
- Diagnose, repair and maintain hardware and software components to ensure the smooth running of SyNCH.
- Ensuring that orientation and training of stakeholders at operational and management level takes place.
- Providing support and guidance to facilities and PuPs including re-training where required.
- Guiding the implementation of a monitoring and evaluation system for CCMDD and SyNCH in the district.
- Assisting facilities to respond to alerts and escalations from the service provider and any challenges that may occur in the registration of patients on SyNCH and the collection of medicine parcels by patients.
- Submitting monthly reports to the district, employer and province.
- Closely monitoring achievement against targets and implementing remedial action in underperforming facilities.
- Train and mentoring sub-district and district ICT coordinators on health matters relating to CCMDD, including SyNCH.
- Qode – LYNX Health
- Device Preparation (Pre check).
- Registering profiles on Lynx for (Lay Counsellors, Nurses and Linkage Officers,).
- Train and assist on using Lynx Health.
- Troubleshooting application and device.
- Make sure Lay Counsellors are able to collect data and apply other counseling methods, during and after screening.
- Tier.net
- Installing Tier.net for Data Capturers.
- Install Dispatch and Export Setups.
- Train Data Capturers on uploading Dispatches and Exports.
- Maintain SQL database.
- Connect and link computers.
- Assist create and load Dispatch.
- Troubleshoot database.
SyNCH ICT Support Technician
Health Systems Trust
04.2022 - 06.2024
- Pick up SyNCH equipment from Durban.
- Conduct CCMDD assessments at facilities.
- Train Doctors and Nurses.
- SyNCH Presentation for cluster meetings.
- Monitor facilities and External PuP implementing SyNCH.
- Troubleshoot computers at facilities.
- Assist with procurement of equipment needed at facilities.
- Assist in assuring that all ART patients are captured on SyNCH.
- Troubleshoot router and network issues at facilities.
- Train External PuP’s for SyNCH implementation.
- Ensure system administration and account management processes, the capturing of patient details and generation of electronic prescriptions, as well as administration and management of Patient Medicine Parcels, at PuPs and adherence clubs.
- Diagnose, repair and maintain hardware and software components to ensure the smooth running of SyNCH.
- Ensuring that orientation and training of stakeholders at operational and management level takes place.
- Providing support and guidance to facilities and PuPs including re-training where required.
- Guiding the implementation of a monitoring and evaluation system for CCMDD and SyNCH in the district.
- Assisting facilities to respond to alerts and escalations from the service provider and any challenges that may occur in the registration of patients on SyNCH and the collection of medicine parcels by patients.
- Submitting monthly reports to the district, employer and province.
- Closely monitoring achievement against targets and implementing remedial action in underperforming facilities.
- Train and mentoring sub-district and district ICT co-ordinators on health matters relating to CCMDD, including SyNCH.
- Provide ongoing support for facilities, ICT staff and PuPs.
- Verifying SyNCH data with TIER.Net data and any facility CCMDD data systems, and ensuring alignment between SyNCH and TIER.Net outcomes.
- Capacitating SyNCH ICT Support Technicians to transfer skills to facility-level system users.
- Monitoring system performance against CCMDD targets to improve transitioning of eligible patients to differentiated care and SyNCH records of their continuity of care.
- Marketing the SyNCH system during stakeholder meetings at various levels through presentation of performance and support strategies.
- Facilitating and executing daily support activities by reviewing the facility daily support checklist, identifying gaps experienced at facilities, and escalating these for intervention.
- Monitoring system functionality and end-user needs to identify system gaps and contribute to system development and updates.
IT Technician
MATCH (Maternal Adolescent Child Healthcare)
12.2019 - 09.2021
- Conduct readiness assessments at facilities.
- Assist in creating and monitoring of Adherence Clubs.
- Train Doctors and Nurses.
- Monitor facilities and External PuP implementing SyNCH.
- Troubleshoot computers at facilities.
- Assist with procurement of equipment needed at facilities.
- Assist in assuring that all ART patients are captured on SyNCH.
- Troubleshoot router and network issues at facilities.
- Attend District meetings for SyNCH progress report.
- Train External PuP’s for SyNCH implementation.
- Ensure system administration and account management processes, the capturing of patient details and generation of electronic prescriptions, as well as administration and management of Patient Medicine Parcels, at PuPs and adherence clubs.
- Diagnose, repair and maintain hardware and software components to ensure the smooth running of SyNCH.
- Ensuring that orientation and training of stakeholders at operational and management level takes place.
- Providing support and guidance to facilities and PuPs including re-training where required.
- Guiding the implementation of a monitoring and evaluation system for CCMDD and SyNCH in the district.
- Assisting facilities to respond to alerts and escalations from the service provider and any challenges that may occur in the registration of patients on SyNCH and the collection of medicine parcels by patients.
- Submitting monthly reports to the district, employer and province.
- Closely monitoring achievement against targets and implementing remedial action in underperforming facilities.
- Train and mentoring sub-district and district ICT coordinators on health matters relating to CCMDD, including SyNCH.
- Qode – LYNX Health
- Device Preparation (Pre check).
- Registering profiles on Lynx for (Lay Counsellors, Nurses and Linkage Officers,).
- Train and assist on using Lynx Health.
- Troubleshooting application and device.
- Make sure Lay Counsellors are able to collect data and apply other counselling methods, during and after screening.
- Tier.net
- Installing Tier.net for Data Capturers.
- Install Dispatch and Export Setups.
- Train Data Capturers on uploading Dispatches and Exports.
- Maintain SQL database.
- Connect and link computers.
- Assist create and load Dispatch.
- Troubleshoot database.
Education
National Diploma - Information Technology
Durban University of Technology
Cisco Network academy
Durban University Of Technology
HIV Basic Biology, Epidemiology, and Prevention, M&E Frameworks for HIV/AIDS Programs, M&E Fundamentals
Global Health ELearning Center
Matric - Grade 12
Jojo Senior Secondary School
Skills
Microsoft Office (Word, Excel, Access, PowerPoint, Outlook and Internet)
RxSolution
TierNet
Capability to identify risks and issues across ICT areas, escalating those through to the applicable reporting structures
Ability to liaise with people at all levels of the health system in the district
Structured Query Language Server 2005 - 2008 R2
Windows 2003 - Windows XP – Windows 7 – Windows 81 – Windows 10
undefinedReferences
Khayelihle, Shozi, District coordinator, 083 334 3280, Health Systems Trust (HST)
Personal Profile
- Full Name(s) & Surname: Sabelo Arthur Nzuza
- Qualification(s): Diploma in Information Technology
- Primary Contact Number: 0723025144
- Secondary contact Number: 0813219830
- Primary E-mail: simphiweanzuza@gmail.com
- Availability: Immediately.
- Salary Expectation: Market Related.
- Current Position: IT Technician in Alfred Nzo District
Personal Information
- Date of Birth: 1986-12-21
- Identity Number: 8612215892088
- Physical Address: 34 Somerset Av, Davenport, Durban, 4001
- Gender: Male.
- Marital Status: Engaged.
- Nationality: South African.
- Driver’s License: Code 10
Timeline
IT Technician
MATCH (Maternal Adolescent Child Healthcare)
06.2024 - Current
SyNCH ICT Support Technician
Health Systems Trust
04.2022 - 06.2024
IT Technician
MATCH (Maternal Adolescent Child Healthcare)
12.2019 - 09.2021
Cisco Network academy
Durban University Of Technology
Matric - Grade 12
Jojo Senior Secondary School
National Diploma - Information Technology
Durban University of Technology
HIV Basic Biology, Epidemiology, and Prevention, M&E Frameworks for HIV/AIDS Programs, M&E Fundamentals
Global Health ELearning Center
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