Sabelo Treasure Nkosi
Parts Liaison Officer
Tembisa
Summary
Highly organized, efficient and communicative Liaison Officer with strong background coordinating business operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues and improving communications. Seasoned communications and support professional with over 10 years of experience representing organizations. Expertise in liaising with wide range of parties, including all levels of management, operational experts and clients. Personable and adaptable professional with strong aptitude for communication and relationship-building. Possesses in-depth understanding of cross-departmental coordination and effective problem-solving skills. Dedicated to fostering positive collaborations and driving impactful outcomes.
Overview
10
10
years of professional experience
17
17
years of post-secondary education
4
4
Languages
Work History
Parts Liaison Officer
Barloworld Equipment
KEMPTON PARK
09.2022 - Current
- Coordinating of ordering, purchasing of parts
- Processing quotes and orders for field service
- Assisting with slotting stock in designated areas
- Monitoring of the team outputs to track progress of job orders against objectives (supply)
- Liaising with Planner for credits
- Sourcing parts availability to ensure parts are received timely
- Supported organizational goals by facilitating the exchange of information among team members and departments.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Contributed positively to company culture by actively participating in employee engagement initiatives.
- Coordinated efforts between teams to achieve project objectives within tight deadlines.
- Enhanced interdepartmental cooperation through regular meetings, information sharing, and joint projects.
- Reduced operational costs by identifying and implementing more efficient workflow practices.
Inventory Controller
Barloworld Equipment
Free State
10.2020 - 08.2022
- Maintaining Inventory levels in 4 different plants
- Ensuring accuracy, creating daily reports to control key critical areas of the stock system and addressing discrepancies
- Inspecting parts and processing credits
- And performing other miscellaneous duties which are work related
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
- Decreased stock discrepancies by regularly updating item master data to ensure proper classification and location assignments.
- Maintained compliance with industry regulations related to inventory control, warehousing safety standards, and reporting requirements.
- Improved interdepartmental communication regarding inventory needs through regular meetings and status updates.
Parts Salesperson
Barloworld Equipment
KEMPTON PARK
08.2018 - 09.2020
- Create quotes and sales orders
- Take phone calls and respond to emails
- Backorder follow up and try to up sale parts to meet targets
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed, maintained and utilized diverse client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Parts
Barloworld Power Perkins
Boksburg
10.2015 - 07.2018
- My responsibilities were to assist walk-in customers
- Take phone calls and respond to emails
- Follow up on open quotes
- Assist to spec correct parts internally (service) and externally
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
Education
NQF 2&3 - Engineering & Related Design
Ekurhuleni West College
Kempton Park 01.2009 - 01.2012
NQF 3 - Business Administration
MSC Business College
Midrand 01.2014 - Current
NQF 4 - Marketing
MSC Business College
Modderfontein 03.2023 - Current
Certificate - Basics of Inventory and Stock Control
Optimum Learning Technologies
BWE Learning Academy 01.2019 - 02.2019
Certificate - Parts Warehouse Finance
Business Excellence Training
BWE Isando 05.2017 - 06.2017
Skills
Verbal and written communication
Issue resolution
Policies and procedures implementation
Collaborative relationships
Solutions development
Cross-functional communications
Proficient in SAP
Interpersonal skills
Analytical skills
Adaptability
Time management abilities
Active listening
Reliability
Written communication
Self motivation
Ethnicity
African
Own Transport
True
Personal Information
- ID Number: 9109190380089
- Date of Birth: 09/19/91
- Gender: Female
- Driving License: Code 10
- Marital Status: Single
Timeline
NQF 4 - Marketing
MSC Business College
03.2023 - Current
Parts Liaison Officer
Barloworld Equipment
09.2022 - Current
Inventory Controller
Barloworld Equipment
10.2020 - 08.2022
Certificate - Basics of Inventory and Stock Control
Optimum Learning Technologies
01.2019 - 02.2019
Parts Salesperson
Barloworld Equipment
08.2018 - 09.2020
Certificate - Parts Warehouse Finance
Business Excellence Training
05.2017 - 06.2017
Parts
Barloworld Power Perkins
10.2015 - 07.2018
NQF 3 - Business Administration
MSC Business College
01.2014 - Current
NQF 2&3 - Engineering & Related Design
Ekurhuleni West College
01.2009 - 01.2012
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