I am highly motivated and eager to take on new tasks. Strong work ethic, adaptability, and excellent interpersonal skills. I am easily adaptable, capable of working well unattended and fast grasping new abilities. I bring a diverse set of skills honed through years of experience in property management, which has allowed me to develop and enhance numerous personal and soft skills.
Overview
17
17
years of professional experience
Work History
Property Portfolio Manager
Johannesburg Housing Company
Johannesburg
12.2020 - Current
Draw up and prioritize budget for projects to be completed within the financial year or five-year strategy
Managing buildings financial performances and reporting on areas that must be identified as the key issues impact
Stakeholder engagements sessions to ensure alignment on business performance and monthly updates on the progress thereof
Manage housing supervisors
Support and implement training interventions to address performance/development gaps, aligned to talent and succession planning, ensuring alignment to learning and development and training policies under the guidance and direction
Managing the condition of the buildings that are allocated under the portfolio that I am responsible of
To ensure that all processes and procedures are performed at the buildings such as: To ensure that overcrowding is being managed at the buildings
To ensure health and safety for the livelihood of the tenants is prioritized
To ensure that security and maintenance required by tenants or clients are actioned
Providing excellent customer service to ensure that our clients and stakeholders are informed on the relevant information including changes and projects that will be implemented in the buildings
To ensure that all buildings are complying with the OHS regulations
To ensure building utilities are managed properly and engagements with Council Departments are well monitored
Meeting with stakeholders internal and external to ensure that all processes and procedures are aligned to avoid misunderstanding and confusion
Managing buildings arrears to ensure that our company collections are up to date
Manage the performance of the relevant service providers and review their contracts annually
Manage housing supervisors that are based at the different buildings and ensure that processes and procedures are managed and actioned.
Property Assistant Manager
Johannesburg Housing Company
Johannesburg
05.2013 - 11.2020
Draw up and prioritize budget for projects to be completed within the financial year or five-year strategy
2IC for Property Portfolio managers in their absence and ensuring that all their scope of work is actioned
Taking on new projects and seeing them off to the end
This involved the following: Drawing up the scope of work and specifications, sourcing quotations from different service provider for the specific job/project
Depending on the value and scale of the project, some are put up for tender process
This involves drawing up the tender documents, site briefing with the potential service providers and evaluating the tenders/quotations to be submitted to the procurement committee for final approval of the selected service provider
Ensure all processes and procedures of appointing a service provider are followed and completion of the JBCC contract by the appointed service provider
Ensure that Property Portfolio manager gets feedback of what is going on at the buildings level
Ensure communication with the line manager for approval of work and processes that should be followed
Ensure that feasible solutions are provided for the buildings' challenges that Housing Supervisors have been attempting to solve at the building level.
Building Manager
Johannesburg Housing Company
Johannesburg
05.2009 - 04.2013
Building management, service provider management, building maintenance, utility management, management of social issues Building Management - Manage the vacancy levels in the buildings through assisting prospective tenants, facilitating viewing of vacant units, Maintaining vacant units for ready use for new tenants
Management of Adhoc maintenance in buildings, including allocating service providers for the specific tasks, inspecting and monitoring jobs after completion by the service provider, signing off the invoices and assigning them to the specific Portfolio manager for final approval
Stakeholder engagements sessions to ensure alignment on projected projects and weekly to monthly updates on the progress thereof
Manage housing supervisors
Support and implement training interventions to address performance/development gaps, aligned to talent and succession planning, ensuring alignment to learning and development and training policies under the guidance and direction of the manager
Manage the rental collection process through analysis on dummy runs, distributing rental statements, Reviewing the arrears report, following up on tenants that are in arrears, distributing arrears letters and Implementing credit control measures Manage the condition of the building through Inspecting the building and grounds and identifying key areas of concern, review any security or maintenance required, and Manage cleanliness of the buildings
Service provider Management - Manage the performance of the relevant service providers and provide feedback on the following: Cleaners, Security, Garden services, Meter readers etc
Customer service - Deliver appropriate customer service, give continuous feedback, Follow-up on outstanding matters and Communicate with tenants to ensure that they are informed of relevant information
Utility Management - Monitor level of utilities recovered in the building, attend to tenants’ queries with regards to utility changes by: Investigating tenants queries, communicate with debtor’s department and Take meter readings when necessary and Identify faulty meters and report to PO.
Building Manager and Project Manager
Trafalgar
01.2007 - 04.2009
Sourcing quotations from service providers vet them and forward them to the building owners for final appointment of the service provider
Inspecting and assessment of buildings owned by the company and sectional title owned properties, and ensure building compliance with the laid down rules and regulations Preparation of scope of work for proposed conversion works and obtaining quotes for projects tenders
Minute taking at site meeting and adjudicate all site correspondence
Ensuring all health and safety compliance on construction site To ensure that the house rules are being followed by the occupants
To ensure that rentals is collected within the timelines
Maintaining building condition and attend to daily maintenance
Provide customer service to clients and the stakeholders.
Education
NQF 8 - Construction Safety and Quality Management -
Senior Manager: Convention & Visitor Services Bureau at Johannesburg Tourism CompanySenior Manager: Convention & Visitor Services Bureau at Johannesburg Tourism Company