Summary
Overview
Work History
Education
Skills
Educational Qualifications
Knowledge And Skills Developed
Cell Number
Driver License
Cabin Crew License
Personal Information
References
Accomplishments
Timeline
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Sabelo Khoza

Sabelo Khoza

Cabin Crew Member

Summary

Service-oriented professional with 10 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Personable and energetic with firm command of flight safety and regulations.

Overview

25
25
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Cabin Crew Member

Global Airways
Kempton Park
06.2023 - Current
  • Cross-trained shift staff in various tasks by rotating assignments on frequent basis.
  • Checked personnel for proper uniforms and safety equipment.
  • Oversaw maintenance of all required equipment and sent it out for required services.
  • Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
  • Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality.
  • Cleaned and serviced aircraft cabin, galleys and lavatories.
  • Stocked cabin with safety guides, airsick bags and cleaning products after every flight.

Cabin Crew Member

South African Airways (SAA)
09.2010 - 08.2020
  • Carrying out pre-flight duties, including checking the safety equipment's
  • Welcoming passengers on board and directing them to their seats
  • Serving meals and refreshments to passengers
  • Reassuring passengers and ensuring to follow safety procedures in emergency situations
  • Performing first aid on passengers in emergency situations.

Acting Senior Cabin Crew

South African Airways (SAA)
04.2019 - 09.2019
  • Providing high levels of customer service while engaging with customers and delivering safety presentations
  • Performing pre-flight checks for safety purposes
  • Participating in pre-flight briefings and delivering announcements on behalf of the Captain
  • Liasing with colleagues to ensure smooth running of the cabin
  • All cabin crew members and passengers onboard the aircraft
  • All safety related aspects
  • Medical treatment required
  • Passenger service and comfort
  • Liaison between Flight deck and cabin crew members.

Make-up artist

Edcon Group
01.2004 - 11.2008
  • Skin treatment, Beautician and African Sale Fragrances.

Cashier / Staff relief

Interpark (Head Office)
01.1999 - 11.2003
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

Diploma - Safety Management

UNISA
South Africa
02.2021 - Current

No Degree - Certificate in Accounting Skills

Technikon Pretoria
Pretoria, South Africa
04.2001 -

Skills

Preflight briefings

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Educational Qualifications

Safety Emergency & Procedure Training, SACAA Cabin Crew License, Avmed DD50 Medical Certificate, Dangerous Goods Certificate, Ditching Certificate, Fire Fighting Certificate

Knowledge And Skills Developed

  • Customer Service Skills
  • Ability to remain calm under pressure
  • Exceptional communication and writing skills
  • Strong Coordination, Planning, Organizing, Execution and Time management skills
  • Interpersonal skills, analytical, problem solving and decision making skills
  • High level of data management and safeguarding of classified information

Cell Number

082 920 4217

Driver License

Code 10

Cabin Crew License

0272342916 (Date issued-02/24/10)

Personal Information

  • ID Number: 830604 5645 08 5
  • Date of Birth: 06/04/83
  • Nationality: South African

References

  • South African Airways (SAA), Purser Manager, Mrs. Ntombikayise Mngomezulu-Dina, 081 310 6162
  • South African Airways (SAA), Crew Supervisor/ Manager, Mr. Templeton Oyo, 072 106 6259
  • South African Airways (SAA), Flight Operation and Tracking, Mr. Sicelo Makhubane, 083 481 3975
  • National Zoological Gardens of SA, Nature conservationist (Pretoria), Mrs. Carol Thobela-Mabaso, 079 855 3817

Accomplishments

  • Awarded the Employee of the Month prize for handling intense situations with poise and compassion.
  • Recognized as Employee of the Month for handling intense situations with poise and compassion.
  • Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.

Timeline

Cabin Crew Member

Global Airways
06.2023 - Current

Diploma - Safety Management

UNISA
02.2021 - Current

Acting Senior Cabin Crew

South African Airways (SAA)
04.2019 - 09.2019

Cabin Crew Member

South African Airways (SAA)
09.2010 - 08.2020

Make-up artist

Edcon Group
01.2004 - 11.2008

No Degree - Certificate in Accounting Skills

Technikon Pretoria
04.2001 -

Cashier / Staff relief

Interpark (Head Office)
01.1999 - 11.2003
Sabelo KhozaCabin Crew Member