Detail-oriented and adaptable professional with extensive experience in customer service, operations, and coordination. Proven ability to manage multiple tasks effectively while enhancing processes and delivering exceptional results in fast-paced environments. Eager to leverage strong organizational and interpersonal skills to contribute to business success. Committed to fostering positive relationships and driving operational excellence.
Work History
MAINTENANCE
GAUTENGHANDYMAN
This is my biological father’s company, work involved: painting, varnishing, fitting doors (slide doors and pivot doors included), building maintenance (wall plastering, painting), ceiling replacement, lower standard electrical work example: new plug fittings, fluorescent light installments, also a bit of WLAN internet cable installations and encasing, window replacements, cornice (roof and floor) installation.
This is my biological father’s company, work involved: painting, varnishing, fitting doors (slide doors and pivot doors included), building maintenance (wall plastering, painting), ceiling replacement, lower standard electrical work example: new plug fittings, fluorescent light installments, also a bit of WLAN internet cable installations and encasing, window replacements, cornice (roof and floor) installation.
TILL WORK AND STOCK
SCHOOL CAFETERIA AT HOERSKOOL-HUGENOTE
Worked with the selling of perishable products from food to drinks (hot and cold) including sweets. Worked with a lot of people and most of the time, under pressured time circumstances, although I learnt quick and adapted to the work environment as to improve people skills and time efficiency. Here I was the most trusted and would be given extra responsibility over the floor staff and making sure that the money goes where it is supposed to go, also resolving any issues with customers and staff if needed.
WORK AND EXPERIENCE AFTER THIS TEXT: AFTER HIGHSCHOOL!
TECHNICIAN
AV CUSTOM INSTALL
(6-MONTHS) Worked as a small team of 3/4 in a stable, clean and well organized, work environment in the work experience field as a Technician and Associate Installer; working mainly with Home Automation, Networking (WIFI and Home Internet Solutions), Cable Installation, TV/Smart-TV Installations, DSTV Fault finding, DSTV Installation (from dish to decoder and multiple-DSTV Decoder homes) Speaker Installations (Roof and Surface mounted). I also Worked on a few Construction Sites, I do understand the health-and-Safety Rules of the Construction-Site and in a workplace better thanks to my 6 months of work at AV-CUSTOM INSTALL.
SALES-PERSON
PlayTech
Worked a Total of 3-Months at this Anime and accessories Sales company, Learned the basic Skills of sales, customer service, stocktaking and keeping the store neat and appealing/welcoming to customers. AND I found and inserted Product images to match descriptions on the Company website and salespoint site (POS).
Waitering
Spur
Total working period of just under a year. Teamwork and fast thinking was the key in this workspace! Customer service was my main priority here with both Sit-down and Take-away sales periods selling food and drink and other food related retail products! Here I have accomplished to achieve multiple 5 star customer reviews through the spur go review portal for my customer service.
Restaurant Waiter
Le Pommier
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas for optimal guest experience.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Adhered to company guidelines and safety protocols for proper food handling and presentation.
Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Education
BACHELORS DEGREE MATRIC - Afrikaans, English, Technical Mathematics, Life Orientation, Engineering and graphics design, Civil technology (woodwork), Technical science
HOËRSKOOL HUGENOTE
12-2021
Responsive Web Development
01-2024
Skills
Proficient in equipment upkeep
Practical installation and assembly skills
Essential electrical and networking knowledge
Strong Customer Service & Team Collaboration
Easily adapts to new environments
Effective Time Management & Problem Solving
Essential tech configuration abilities
A SHORT MESSAGE
Dear Employer
I’m excited to apply for the opportunity at your organization. I bring a strong foundation in hands-on work, problem-solving, and customer-focused service. I’m eager to bring my adaptability and dedication to your team. I look forward to the possibility of contributing to your success.
Thank you for this opportunity.
Personal Info
Full Name: Jan Sabastian Groenewald Id number: 0301205154083
Address: Cape Town, Stellenbosch, 41 Die Rand 7600
Phone Number: 0608252201
Email: sabastiangroenewald@gmail.com
Timeline
MAINTENANCE
GAUTENGHANDYMAN
TILL WORK AND STOCK
SCHOOL CAFETERIA AT HOERSKOOL-HUGENOTE
TECHNICIAN
AV CUSTOM INSTALL
SALES-PERSON
PlayTech
Waitering
Spur
Responsive Web Development
Restaurant Waiter
Le Pommier
BACHELORS DEGREE MATRIC - Afrikaans, English, Technical Mathematics, Life Orientation, Engineering and graphics design, Civil technology (woodwork), Technical science