Saahil Pithumbar
Durban
Summary
Aviation student with expertise in customer service and product knowledge, enhancing client interactions and supporting team goals. Proficient in relationship building and problem-solving, ensuring positive customer experiences. Experienced in retail operations, including stock management and transaction processing, with a focus on tailored recommendations and organized sales environments. Aspiring commercial pilot committed to continuous learning and adaptability.
Overview
1
1
year of professional experience
Work History
Sales Assistant
THE TILE CENTRE
07.2025 - Current
- Assisted customers selecting products with detailed advice for specific needs.
- Advised customers on product range, price, delivery, warranties, and use.
- Responded promptly to product and service enquiries with accurate answers.
- Assisted customers in locating products and shared relevant details to enhance shopping experience.
- Shared new products and promotions with customers to encourage sales.
- Delivered attentive sales support, resulting in positive customer feedback.
- Resolved customer issues through exceptional service to maintain loyalty.
- Processed sales transactions accurately with cash, credit, and debit payments.
- Processed sales transactions accurately handling cash and card payments.
- Processed returns, refunds, and exchanges at the customer service desk.
- Worked with team members to achieve sales targets, contributing to overall store success.
- Maintained clean, presentable displays by completing routine visual merchandising and deep cleans.
- Kept shopping area tidy and safe by following health and safety guidelines.
Education
Pilot License - Aviation
Starlite Aviation Training Academy
Durban, KZN 2023 - Current
Skills
- Cash handling
- Till and cash handling
- Electronic payment system operations
- Sales support
- Salesmanship
- Computer literate
- Visual merchandising
- Stock control
- Stock replenishment
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Quality Assurance
- Computer literate
- Computer literacy
- Effective communication
- Communication skills
- Confident communicator
- Active listening
- Relationship-building
- Positive attitude
- Patience and empathy
- Decisiveness and quick thinking
- Operational flexibility
- Critical-thinking
- Strategic planning
- Data analysis
- Crew supervision
- Hygiene standards
- Radio communication
- Technical reporting
- Sales forecasting
- Sales forecasting
Timeline
Sales Assistant
THE TILE CENTRE
07.2025 - Current
Pilot License - Aviation
Starlite Aviation Training Academy
2023 - Current