Ryan Paul Du Toit
Sales Specialist
Johannesburg,GP
Summary
Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Liatros Performance
01.2025 - 03.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maximized customer retention by resolving issues quickly.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Met existing customers to review current services and expand sales opportunities.
- Kept detailed records of daily activities through online customer database.
Sales Representative
Camlube
02.2024 - 11.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Identified and tapped into new markets, significantly expanding customer base.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met existing customers to review current services and expand sales opportunities.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Stock Controller/General Warehouse Assistant
Kolbex Parts
08.2022 - 01.2024
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
- Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
- Developed optimal replenishment strategies based on historical sales trends and anticipated demand fluctuations due to seasonal factors or promotional activities.
- Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
- Received new stock and input values into computer system.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Managed timely and effective replacement of damaged or missing products.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Loaded, unloaded, and moved material to and from storage and production areas.
General Manager/Sales Representative
Pool Menders and Pro Solar
01.2020 - 08.2022
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Provided feedback from customers to product development team, influencing future product enhancements.
Sales Representative
GTL Tyre Group
06.2018 - 01.2020
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Streamlined sales process, reducing time from lead to close.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
Store Manager
Vape Rite
05.2017 - 03.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Approved regular payroll submissions for employees.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
Store Manager/Retail Sales Consultant
Vape Cartel
05.2016 - 04.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Sales Consultant
Kraze Brands
03.2015 - 01.2016
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Stock Controller
Nedtex
03.2015 - 01.2016
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
- Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Safely and securely loaded items to prevent damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
Sales and Marketing Representative
Little O's Catering
05.2011 - 06.2014
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Built local sales and marketing plan for each targeted district within defined territory.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Consistently met or exceeded monthly quotas by adopting a proactive approach to lead generation, relationship management, and closing deals.
Education
No Degree - Grade 10 Qualification
Jordao Private College
Johannesburg, South Africa 04.2001 -
Skills
Time management
Community networking
Customer liaison
Sales funnel management
Sales strategies
Cold calling
Closing techniques
Persuasive communication
Timeline
Sales Consultant
Liatros Performance
01.2025 - 03.2025
Sales Representative
Camlube
02.2024 - 11.2024
Stock Controller/General Warehouse Assistant
Kolbex Parts
08.2022 - 01.2024
General Manager/Sales Representative
Pool Menders and Pro Solar
01.2020 - 08.2022
Sales Representative
GTL Tyre Group
06.2018 - 01.2020
Store Manager
Vape Rite
05.2017 - 03.2018
Store Manager/Retail Sales Consultant
Vape Cartel
05.2016 - 04.2017
Sales Consultant
Kraze Brands
03.2015 - 01.2016
Stock Controller
Nedtex
03.2015 - 01.2016
Sales and Marketing Representative
Little O's Catering
05.2011 - 06.2014
No Degree - Grade 10 Qualification
Jordao Private College
04.2001 -
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