Ryan Lester May
Application And SharePoint Developer
Cape Town,Western Cape
Summary
Knowledgeable in solution tools and well-versed in current industry, market and product trends. Excellent communication, multitasking and organizational abilities. Proven skills in troubleshooting devices, recommending products and resolving customer issues. A problem-solver with a self-directed approach and good critical thinking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Application Developer adept at creating new programs and solutions for a variety of clients. Knowledgeable in Microsoft Platforms
Overview
11
11
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
Work History
Application and SharePoint Developer
Exigent Group Limited
Cape Town, Western Cape
03.2022 - Current
- Analyze the ideas, business models, and user requirements to formulate a design strategy to carry out.
- Develop various process flow diagrams and working models to streamline the process
- Communicate with other application development partners and technology arbiters to deliver excellent output
- Records and document each phase of application development for further reference and maintenance operation
- Supervise and conduct the performance test and trials to ensure a hassle-free user experience
- Coordinate the development cycle and attest the compatibility of different modules
Admin Clerk
Lancet Laboratories
Cape Town, Western Cape
01.2017 - 03.2022
- Perform and assist with all administrative tasks
- Preparing audits and doing quality checks according to Health and Safety procedures
- Internal audits
- SANAS audits
- Checking TAT of samples
- Quality checks of services
- Quality checks of samples being run
- Quality checks of instruments being used
- Assisting laboratory staff with their checks as required
- Sort and distribute samples according to standard operating procedures
- Prioritize channeling of specimens as required
- Ensuring specimens are distributed to the correct laboratories/sites
- Ensure sample registration and queries are completed
- Register data accurately
- Compile report and analyze data
- Dispatch specimens
- Monitor progress
- File reports and report delivery in line with prescribed turnaround time
- Handle and refer administrative queries and customer complaints with timeous resolutions
- Responsible specimen tracking progress
- Ensure specimens are collected and delivered by couriers
- Received by the designated laboratories
- Results are returned according to the standard operating procedures
- Adhere to strict turnaround time and investigate any bottleneck in pre-analytical processes and assist in resolutions in all related challenges
- Maintain an immaculate working area and prepare and clean equipment as required
- Prepare all equipment in the laboratory
- Keep equipment clean and hygienic
- Ensure stock levels and any additional suppliers and materials are available and ordered as required
- Maintain and replenish stock and materials to the Doctors rooms, theatres and wards
- This includes replenishment for the depot
- Banking and claim submission
- Receive cash from patients
- Ensure the cash is banked according to the standard operating procedures
- Submit all medical aid claims to the relevant medical aid schemes
- Prepare and scan patient forms onto Oculus and resolve any queries that arise
- Always provide excellent customer service
Receptionist
Kenilworth Medicross
Cape Town, Western Cape
02.2012 - 12.2016
- Always provide excellent customer service
- Remain professional with all patients
- Diary Management
- Responsible for managing and updating four Doctors diaries
- Confirm, reschedule or cancel appointments accordingly
- Assist patients with all administrative queries
- Filing, faxing and emailing patient’s confidential information, scripts, reports etc
- Create new folders for all new patients
- Explain medical aid procedure or private patient procedure
- Maintaining filing system
- Assist and liaise with accounts department
- Capture and bill patients - send off to the respective medical aid schemes are process payments manually
- Contact patients advising of outstanding amount not covered by medical aid
- Arranging payment plan to settle all outstanding debt
- Following up on payment arrangement date
- Liaise with specialists
- Booking appointments on behalf of patients
- Requesting reports or forwarding all relevant reports
- Assist with incoming queries
- Screen calls and take messages
- Transfer calls to the respective departments
- Documentation preparation
- Ensure patients medical files are ready before consultation o Assist with the preparation of repeat prescriptions, blood tests and test results
Education
High School Diploma -
Progress College
Cape Town 01.2004 - 12.2008
Skills
Works well under pressureundefined
Certification
PowerAutomate
Timeline
Application and SharePoint Developer
Exigent Group Limited
03.2022 - Current
Admin Clerk
Lancet Laboratories
01.2017 - 03.2022
Receptionist
Kenilworth Medicross
02.2012 - 12.2016
High School Diploma -
Progress College
01.2004 - 12.2008
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