Ryan Lester May
Application And SharePoint Developer
Cape Town,Western Cape
Summary
Knowledgeable in solution tools and well-versed in current industry, market and product trends. Excellent communication, multitasking and organizational abilities. Proven skills in troubleshooting devices, recommending products and resolving customer issues. A problem-solver with a self-directed approach and good critical thinking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Application Developer adept at creating new programs and solutions for a variety of clients. Knowledgeable in Microsoft Platforms
Overview
11
11
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
Work History
Application and SharePoint Developer
Exigent Group Limited
Cape Town, Western Cape
03.2022 - Current
- Analyze the ideas, business models, and user requirements to formulate a design strategy to carry out.
- Develop various process flow diagrams and working models to streamline the process
- Communicate with other application development partners and technology arbiters to deliver excellent output
- Records and document each phase of application development for further reference and maintenance operation
- Supervise and conduct the performance test and trials to ensure a hassle-free user experience
- Coordinate the development cycle and attest the compatibility of different modules
Admin Clerk
Lancet Laboratories
Cape Town, Western Cape
01.2017 - 03.2022
- Perform and assist with all administrative tasks
- Preparing audits and doing quality checks according to Health and Safety procedures
- Internal audits
- SANAS audits
- Checking TAT of samples
- Quality checks of services
- Quality checks of samples being run
- Quality checks of instruments being used
- Assisting laboratory staff with their checks as required
- Sort and distribute samples according to standard operating procedures
- Prioritize channeling of specimens as required
- Ensuring specimens are distributed to the correct laboratories/sites
- Ensure sample registration and queries are completed
- Register data accurately
- Compile report and analyze data
- Dispatch specimens
- Monitor progress
- File reports and report delivery in line with prescribed turnaround time
- Handle and refer administrative queries and customer complaints with timeous resolutions
- Responsible specimen tracking progress
- Ensure specimens are collected and delivered by couriers
- Received by the designated laboratories
- Results are returned according to the standard operating procedures
- Adhere to strict turnaround time and investigate any bottleneck in pre-analytical processes and assist in resolutions in all related challenges
- Maintain an immaculate working area and prepare and clean equipment as required
- Prepare all equipment in the laboratory
- Keep equipment clean and hygienic
- Ensure stock levels and any additional suppliers and materials are available and ordered as required
- Maintain and replenish stock and materials to the Doctors rooms, theatres and wards
- This includes replenishment for the depot
- Banking and claim submission
- Receive cash from patients
- Ensure the cash is banked according to the standard operating procedures
- Submit all medical aid claims to the relevant medical aid schemes
- Prepare and scan patient forms onto Oculus and resolve any queries that arise
- Always provide excellent customer service
Receptionist
Kenilworth Medicross
Cape Town, Western Cape
02.2012 - 12.2016
- Always provide excellent customer service
- Remain professional with all patients
- Diary Management
- Responsible for managing and updating four Doctors diaries
- Confirm, reschedule or cancel appointments accordingly
- Assist patients with all administrative queries
- Filing, faxing and emailing patient’s confidential information, scripts, reports etc
- Create new folders for all new patients
- Explain medical aid procedure or private patient procedure
- Maintaining filing system
- Assist and liaise with accounts department
- Capture and bill patients - send off to the respective medical aid schemes are process payments manually
- Contact patients advising of outstanding amount not covered by medical aid
- Arranging payment plan to settle all outstanding debt
- Following up on payment arrangement date
- Liaise with specialists
- Booking appointments on behalf of patients
- Requesting reports or forwarding all relevant reports
- Assist with incoming queries
- Screen calls and take messages
- Transfer calls to the respective departments
- Documentation preparation
- Ensure patients medical files are ready before consultation o Assist with the preparation of repeat prescriptions, blood tests and test results
Education
High School Diploma -
Progress College
Cape Town 01.2004 - 12.2008
Skills
Works well under pressureGreat communication skills
Collaborated with project management and developers to coordinate testing activities at all stages
Skills Product management
Design Communication QA and performance testing
Certification
PowerAutomate
Timeline
Application and SharePoint Developer
Exigent Group Limited
03.2022 - Current
Admin Clerk
Lancet Laboratories
01.2017 - 03.2022
Receptionist
Kenilworth Medicross
02.2012 - 12.2016
High School Diploma -
Progress College
01.2004 - 12.2008