Ryan Whitcher
Management
Ballitoville
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
3
3
Languages
Work History
Restaurant Manager
Beira Alta
05.2022 - 05.2024
- Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Sports Betting Game Builder
Chalkline Sports
03.2018 - 03.2021
- Achieved multiple large-scale projects on time, within budget and to high-quality standards through meticulous planning.
- Increased team productivity by providing ongoing training and support, fostering a positive work environment that encouraged growth.
- Enhanced customer satisfaction by delivering exceptional craftsmanship on all completed projects, leading to positive referrals and repeat business opportunities.
Manager (part Time)
Halftime sports bar
04.2019 - 05.2020
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Gaming Technician Contractor
Kebrawell Gaming
02.2017 - 04.2018
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Drafted preventive maintenance schedule to support equipment longevity.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Fibre Sales Consultant
Cell C
01.2016 - 12.2017
- Maintained organized, presentable merchandise to drive continuous sales.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Restaurant Manager
Ocean basket Menlyn
02.2011 - 12.2015
- Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Sales Consultant
JSR communications
01.2010 - 02.2011
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Checked client organization and agreements with company priorities through automating content management systems.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided sales and customer service assistance to walk-in traffic
Tilling Supervisor
Lagoa brothers
01.2008 - 01.2010
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Collaborated closely with other departments, fostering strong working relationships to expedite resolutions of cross-functional issues impacting revenue collection.
- Developed comprehensive training materials for new hires to ensure a smooth onboarding process and rapid acclimation to company systems and procedures.
- Prepared and submitted monthly billing reports to management for financial overview.
Belts Man
Murry & Roberts
02.2005 - 01.2008
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
A.Q.E
Pretoria, South Africa11.2004
Skills
Employee Supervision
undefinedLikes And Interests
- Rugby
- Golf
- Cricket
- Soccer
- Gaming
- fishing
Timeline
Restaurant Manager
Beira Alta
05.2022 - 05.2024
Manager (part Time)
Halftime sports bar
04.2019 - 05.2020
Sports Betting Game Builder
Chalkline Sports
03.2018 - 03.2021
Gaming Technician Contractor
Kebrawell Gaming
02.2017 - 04.2018
Fibre Sales Consultant
Cell C
01.2016 - 12.2017
Restaurant Manager
Ocean basket Menlyn
02.2011 - 12.2015
Sales Consultant
JSR communications
01.2010 - 02.2011
Tilling Supervisor
Lagoa brothers
01.2008 - 01.2010
Belts Man
Murry & Roberts
02.2005 - 01.2008
A.Q.E
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