Ryan Wagner

Quality Control Department

• Manage the quality control laboratory department ensuring technicians comply with company specifications & standards.
• Manage a high-performing QC team, providing guidance, support, and mentorship as needed.
• Create, implement, and maintain quality control plans, procedures, and ensuring calibration/verification is up to date.
• Define quality standards, ensuring adherence to internal specifications, customer needs, and external regulations.
• Oversee raw material checks, in-process checks, and final product testing; inspect samples and reject non-conforming goods.
• Collect, analyze, and report on quality metrics, performance data, and audit findings to Operations manager.
• Improve overall product quality by implementing rigorous testing procedures & establishing clear quality standards.
• Enhance department performance by developing and delivering comprehensive training programs for new hires.

Quality Assurance Department

• Conduct thorough inspections on site, identifying potential issues before they escalated into costly problems.
• Create comprehensive documentation of processes and procedures to ensure consistency throughout the department`s operations.
• Conduct internal/external audits (like certification audits), manage quality records, and maintain documentation.
• Improve overall efficiency of the QA department through strategic planning & resource allocation.
• Champion data-driven decision-making within the QA team, leveraging analytics tools to monitor progress and identify areas for improvement.
• Assess product quality by monitoring quality assurance metrics, reports and dashboards.
• Assured consistent quality of production by implementing and enforcing automated practice systems.

Technical Department

• Investigate customer complaints, identify root causes, recommend process improvements, and drive efficiency.
• Develop suggestions for technical process improvements to optimize resources.
• Develop technical strategies to align with business objectives, driving growth and innovation within the organization.
• Identify areas of improvement in existing products, leading to enhanced customer satisfaction and loyalty.
• Coordinate with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
• Reduce customer complaints through timely investigations and implementation of corrective actions based on findings.
• Ensure compliance with industry standards by conducting thorough audits of internal systems and processes.
• Conduct root cause analysis investigations for non-conformances, providing actionable insights to prevent future occurrences.
• Enhance product quality by implementing comprehensive test plans and procedures for all new products.
• Contribute to cost savings initiatives by identifying opportunities for increased efficiency within the QC department.
• Champion continuous improvement initiatives that led to significant enhancements in product quality over time.
• Identify areas of improvement in existing products, leading to enhanced customer satisfaction and loyalty.
• Reduce product defects with thorough inspection protocols and close collaboration with the manufacturing team.

Research & Development

• Stay up-to-date on industry best practices through regular research and professional development opportunities, applying newfound knowledge to drive improvements within the organization.
• Evaluate new materials and suppliers for compatibility with company requirements, making recommendations based on objective analysis.
• Enhance project outcomes with thorough literature reviews and competitive analysis.
• Evaluate novel technologies relevant to company''s industry focus providing valuable insights on potential investment opportunities.
• Assist in the development of new products by conducting laboratory experiments and analyzing data.
• Identify areas for improvement within existing products through extensive benchmarking studies against competitors'' offerings.
• Determine and developed algorithms to improve and optimize operational processes.

• Propose corrective actions to address recurring quality issues.
• Develop and implement quality control processes to meet product standards.
• Maintain quality documentation and records for conformance with relevant standards.
• Enhance product quality by conducting comprehensive inspections and identifying defects in a timely manner.
• Help uncover and fix production problems in order to reduce overall defect rates.
• Inspect raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Maintain accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
• Test and evaluate product precision against specifications to reduce discrepancies.
• Evaluate samples against standards by completing measurements, visual inspections, and other established tests.
• Analyze data trends to identify areas of concern and recommend proactive solutions, resulting in fewer product returns.
• Improve communication between departments by acting as a liaison between production and laboratory teams on quality matters.
• Perform thorough inspections of incoming materials and outgoing products.
• Optimize calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
• Develop and execute test plans to ensure products met customer specifications, increasing client satisfaction rates.
• Collaborate with production teams to address and resolve quality concerns, improving overall product reliability.
• Assist management in maintaining ISO certification through diligent documentation and adherence to established protocols.
• Enhance accuracy of quality control measurements by calibrating and maintaining testing equipment.
• Conduct comprehensive audits of production processes to ensure compliance with internal and external quality standards.