Hi, I’m
Ryan Spocter
Procurement & Support Administration
Cape Town,Western Cape
Summary
Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management.
The goal is to find a position dedicated to a meaningful cause while ensuring job security and work/life balance. Seeking a role that offers competitive or intellectual challenges, the aim is to utilize leadership skills and an innovative mindset. Entrepreneurial and autonomous opportunities are also important, with a focus on expanding knowledge and experience within the business workplace. Ultimately, the aspiration is to become a champion in the role, contributing significantly to the company's success with honesty, reliability, and a strong drive to succeed.
Overview
9
years of professional experience
1
Certification
Work History
SDI SA (Pty) LtdCape Town
Procurement & Support Administration
6 2021 - Current
Job overview
- Develop client relationships and guide client employees on next steps
- Maintained internal inventory of supplies and equipment.
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
- 100% managed Schneider Electric Australia alone.
- Guidance of Stakeholders on proper procurement process
- Facilitate Procurement process to ensure correct and efficient transaction flow of internal orders
- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
- Ensure company controls are adhered to and facilitate defined system of transparency
- client established criteria and policies are followed
- Ensure that operational processes and program meets agreed upon customer expectations
- Work with global delivery team in terms of reporting and client challenges
- Effectively interface with internal stakeholders and procurement buyers
- Meeting targets as per SLA & adherence to process Compliance
Reporting
SA Commercial (Pty) Ltd / Old MutualCape Town
Customer Service Consultant
11.2020 - 06.2021
Job overview
- Utilized CRM software to accurately track customer interactions, enabling quick access to relevant information during future calls.
- Handled high call volumes while maintaining a courteous and professional demeanor.
- Documented customer calls in full to minimize confusion in future calls and facilitate complete resolutions to individual issues.
- Adapted communication style according to individual customer needs while remaining empathetic toward their concerns.
SA Commercial (Pty) Ltd / Western Cape GovernmentCape Town
Western Cape Government Citizen Support
04.2020 - 11.2020
Job overview
- Provided guidance on available resources for financial assistance programs to eligible citizens in need.
- Facilitated resolution of citizen complaints through thorough investigation and collaboration with relevant departments.
- Liaised with other government agencies to coordinate services, ensuring seamless interaction for citizens across multiple departments.
- Reduced wait times for citizens seeking assistance through effective appointment scheduling and time management skills.
Marco’s Man CaveCape Town
Barber
09.2018 - 02.2020
Job overview
- Styled hair according to customer preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Capitec BankCape Town
Service Consultant
01.2016 - 03.2018
Job overview
- Managed portfolio of clients, ensuring timely delivery of services and prompt resolution of any issues that arose.
- Provided exceptional support to customers, resulting in significant decrease in complaint rates.
- Processing of loans, profile updating and new profile creation.
Education
Zeekovlei High School
High School Diploma
Languages
English
Afrikaans
Certification
Excel Certificate
Skills
- Administrative Support
- Supplier Selection
- Critical Thinking
- Effective Working Relationships
- Work Orders
- Global Sourcing
- Continuous Improvement Strategies
- Price Negotiation
- Process Evaluations
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsWork from home optionPersonal development programsPaid time offFlexible work hoursTimeline
Customer Service Consultant
SA Commercial (Pty) Ltd / Old Mutual
11.2020 - 06.2021
Western Cape Government Citizen Support
SA Commercial (Pty) Ltd / Western Cape Government
04.2020 - 11.2020
Barber
Marco’s Man Cave
09.2018 - 02.2020
Service Consultant
Capitec Bank
01.2016 - 03.2018
Procurement & Support Administration
SDI SA (Pty) Ltd
6 2021 - Current
Zeekovlei High School
High School Diploma
Similar Profiles
Ryan SpocterRyan Spocter
Procurement & Support Administration at SDI SA (Pty) LtdProcurement & Support Administration at SDI SA (Pty) Ltd
Jaden HamiltonJaden Hamilton
Account Executive at LTDAccount Executive at LTD
Aubrey BogdanAubrey Bogdan
Lead Bartender at LTDLead Bartender at LTD