RYAN KULBER
Sea Point,Cape Town
Summary
Accomplished Insurance Broker driven to optimize processes and improve team process and nurturing relationships with my existing and new business clients. Successful background of achievement in building brands, increasing revenue and building strong relationships.
A go getter who is tenacious in all that I do, a hunger for success, and a resilient work ethic.
Overview
14
14
years of professional experience
Work History
Manging Partner
Lionel Isaacs Insurance Brokers
06.2021 - Current
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Service over 450 Clients, both Commercial and Domestic Accounts, Including client meetings, risk assessments, renewals and claims.
- Managed financial, operational and human resources to optimize business performance.
- Renewals with clients - Mainly Commercial
- Working closely with all major Insurance companies - Binders with Hollard Insurance Company and Santam.
Sales Manager and Senior Key Account Manager
Mr D Food
06.2013 - 06.2021
- Responsible for 12 Franchisee Accounts
- Manage Sales team of 12 people
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Sales and target intensive
- Successful rollout of old Mr D Food Platform to New World Mr D Food
- I work closely with over 250 restaurants in and around Cape Town
- Proactively assist restaurant partners to increase their sales through Mr D
- Engaging and up selling partners preferential listings
- Marketing promotions and activations
- User focused, always trying to understand the product from the customer perspective
- Operate as lead point of contact for all key partners
- Strengthen relationships with restaurant partners.
Sales Manager
Uhuru Communications
08.2012 - 05.2013
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counselled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Evaluated performance against goals and implemented appropriate development plans.
- Recruited and hired top-level talent to add value and expertise to sales department.
Marketing Co-ordinator
Monetise The Online Ministore
04.2010 - 08.2011
- Sales Revenue Reporting
- Manage Sales team of 7 people with monthly targets
- Strategic Marketing Based
- Worked closely with Social Media Platforms, Facebook, Twitter etc
- Worked with top Government staff of State owned Enterprises.
- Planned and executed internal and external marketing events.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Answered general marketing department inquiries by email, phone, and mail.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Tracked and reported on marketing campaign responses.
Education
Post Graduate Diploma In Entrepreneurship -
University of Cape Town (UCT)
01.2011
Bachelor of Commerce (Bcom) Ma joring in Marketing -
Univeristy of South Africa (UNISA)
01.2010
Matric (HSC equivalent) -
Herzlia High School
01.2005
Skills
- Excellent communication skills
- Target and sales driven PPC Marketing
- Firm Financial Oversight
- Arbitration
- Risk Management
- Strategic Planning
- Financial Reporting Understanding
- Business Development Expertise
- Marketing Knowledge
- Interviewing Expertise
- Customer Service
- Brand Development
- Entrepreneurial mindset
- Problem solving
References
- Luke Olivier, Head of Restaurants Aquisitions, Mr D Food, luke.olivier@takealot.com
- David Chait, Head Of Mr D Courier, Mr D Food, david.chait@takealot.com
Timeline
Manging Partner
Lionel Isaacs Insurance Brokers
06.2021 - Current
Sales Manager and Senior Key Account Manager
Mr D Food
06.2013 - 06.2021
Sales Manager
Uhuru Communications
08.2012 - 05.2013
Marketing Co-ordinator
Monetise The Online Ministore
04.2010 - 08.2011
Post Graduate Diploma In Entrepreneurship -
University of Cape Town (UCT)
Bachelor of Commerce (Bcom) Ma joring in Marketing -
Univeristy of South Africa (UNISA)
Matric (HSC equivalent) -
Herzlia High School
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