Summary
Overview
Work History
Education
Skills
Timeline
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Ruwayda Kaisi

IT Integration Specialist | Software Systems Engineer | SQL & Technical Support Expert
Port Elizabeth,EC

Summary

Accomplished Software Systems Engineer with a proven track record at A and R Geospatial, specializing in system integration and IT support. Expert in SQL data analysis and adept at technical documentation. Excelled in enhancing system efficiency through innovative solutions, demonstrating exceptional problem-solving and client consultation skills.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Software Systems Engineer

A and R Geospatial (Pty) Ltd
02.2023 - Current
  • Led integration support functions, ensuring seamless connectivity between IT systems.
  • Provided technical assistance to clients post-integration, including troubleshooting and issue resolution.
  • Developed and optimized SQL scripts for data analysis, reporting, and system troubleshooting.
  • Conducted system monitoring to detect and address transaction irregularities.
  • Collaborated with stakeholders to enhance system efficiency and maintain seamless business operations.
  • Created technical documentation for integration requirements and solution designs.

IT Technician

Nomalog
01.2022 - 01.2023
  • Installed routers and VoIP systems for institutions under the Department of Health.
  • Performed troubleshooting and resolved technical issues for IT infrastructure.
  • Installed uninterrupted power supply systems to maintain VoIP communication during outages.

Software System Support Engineer

Hydro-Comp Enterprise
12.2021 - 01.2022
  • Installed, set up, and configured EDAMS systems and ancillary products (MS SQL Server).
  • Provided on-site and remote user support, ensuring smooth system operations.
  • Developed reports and SQL scripts for efficient data processing.
  • Investigated system logs and conducted test transactions to troubleshoot issues.
  • Assisted in creating technical documentation for system configurations.

Education

Computer Information Systems

University of Cape Town
Cape Town, South Africa
04-2026

Information Technology

Advanced Diploma in Software Development
Port Elizabeth, South Africa
04-2023

Software Engineering

Nelson Mandela University
Port Elizabeth, South Africa
05-2022

Skills

System Integration & IT Support

Timeline

Software Systems Engineer

A and R Geospatial (Pty) Ltd
02.2023 - Current

IT Technician

Nomalog
01.2022 - 01.2023

Software System Support Engineer

Hydro-Comp Enterprise
12.2021 - 01.2022

Computer Information Systems

University of Cape Town

Information Technology

Advanced Diploma in Software Development

Software Engineering

Nelson Mandela University

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Ruwayda KaisiIT Integration Specialist | Software Systems Engineer | SQL & Technical Support Expert