Ruvimbo Hazel Dzapata
Administrator
Johannesburg
Summary
Dedicated professional committed to delivering exceptional client care for utmost satisfaction. Proven expertise in fostering and maintaining excellent communication and client relationships. Dedicated to understanding client needs and delivering efficient solutions to challenges. Industrious and eager to contribute effectively to my next team
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Executive PA and Leasing Manager
Legends Barbershop & Projects
5 2022 - Current
- Executive Support and Documentation: Prepared and polished presentations, reports, and documents for executive leadership
- Stakeholder Management: Acted as a liaison between executives and internal/external stakeholders, ensuring smooth communication and effective management of requests
- Calendar and Deadline Management: Managed the executive calendar meticulously, tracking deadlines and appointments to ensure timely completion of tasks
- Property Portfolio Management: Expertly managed a portfolio of 2 properties totalling R17 million, overseeing all aspects of property management and investment
- Negotiation and Profit Enhancement: Negotiated successful deals that significantly increased company profits by 50%
- Customer Relations: Assisted customers in understanding their account status and provided guidance on payment options.
Property Administrator
ATTX Property Group
07.2018 - 08.2021
- Budget and Billing Management: Developed and managed detailed budgets for properties, reviewed billing reports to ensure accuracy and timely processing, and produced variance and gross margin reports
- Lease and Contract Management: Negotiated and executed leases with tenants and vendors, managed contracts with favourable terms and cost reductions, and ensured vendor compliance with corporate standards
- Property Oversight: Managed multiple buildings, including overseeing hard and soft facilities management services, and conducted property viewings for potential tenants and buyers
- Occupancy and Tenant Relations: Achieved full occupancy through resource coordination, maintained positive tenant relationships by resolving conflicts, and improved tenant satisfaction by developing and enforcing property policies and procedures
- Reporting and Record-Keeping: Prepared and presented financial and performance reports to senior management and external stakeholders, and maintained accurate records of customer and tenant interactions and payment arrangements according to company policy.
Operations Administrator
Broll Property Group
01.2017 - 06.2018
- Strategic Planning and Financial Management: Assisted in goal setting and contributed to long-term budget projections
- Procurement and Vendor Relations: Coordinated third-party services, managed procurement processes, and handled invoice processing
- Fostered positive relationships with vendors and suppliers to ensure smooth operations
- Financial Oversight and Accounting: Addressed GL account queries and proactively resolved accounting discrepancies
- Contract Management: Managed service level agreements to uphold organizational standards and commitments
Education
Short Course - Introduction to Facilities Management
University of Pretoria
Pretoria, South Africa 03.2018 - 05.2018
Diploma - Environmental Management
Women's University in Africa
Harare, Zimbabwe 01.2013 - 05.2015
Skills
Executive Support
Administrative Support
Office Management
Information confidentiality
Travel Coordination
Property Management
References
- Tsepiso Molotsi, Broll Property Group, tsepisomolotsi5@gmail.com, +27717365394
- Shetel Joemath, Legends Barbershop, shetel@legends-barber.com, +27833009887
Timeline
Property Administrator
ATTX Property Group
07.2018 - 08.2021
Short Course - Introduction to Facilities Management
University of Pretoria
03.2018 - 05.2018
Operations Administrator
Broll Property Group
01.2017 - 06.2018
Diploma - Environmental Management
Women's University in Africa
01.2013 - 05.2015
Executive PA and Leasing Manager
Legends Barbershop & Projects
5 2022 - Current
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