Ruth Moneri Moseri
Retail Assistant Manager
Polokwane
Summary
Dynamic retail professional with a proven track record at Econo Foods, excelling in customer engagement and process management. Skilled in cash management and problem-solving, I fostered a positive work environment, enhancing team performance and achieving productivity targets. Committed to driving sales and building lasting customer relationships through exceptional service.
Overview
4
4
Languages
4
4
years of professional experience
Work History
Retail Assistant Manager
Econo Foods
11.2023 - Current
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw employee performance and addressed issues to maintain productivity targets.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Resolved customer complaints and organized stock while providing information to enhance customer satisfaction.
- Trained employees in suggested selling and merchandising techniques, contributing to achievement of sales quotas.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
School Administrator
Sophonia Chuene Primary School
01.2023 - 10.2023
- Managed daily school activities, overseeing scheduling, staffing, and facility maintenance to ensure operational efficiency.
- Managed daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
- Handled disciplinary referrals with calm, logical approach, fostering a positive student behavior environment.
- Coordinated extracurricular activities, enhancing student growth in academics, arts, athletics, and leadership skills.
Sales Consultant
CD VISION MARKETING
07.2022 - 12.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Answered phone calls and assisted walk-in customers with their inquiries.
- Assisted customers with sales and service inquiries during store visits.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Shared effective sales strategies and best practices in team meetings, promoting collaborative improvement.
Store Person
Food Lover's Market
07.2022 - 12.2022
- managed inventory levels by establishing reorder processes, reducing stock outs and minimizing excess inventory costs.
- learned the receiving and dispatching processes including housekeeping to maintain a safe space.
- assisted in inventory management, ensuring accurate stock levels and timely merchandise replenishment.
- Handled customer inquiries and resolved issues promptly, resulting in improved customer relations.
- Provided product knowledge to customers, helping them make informed purchasing decisions.
Education
Bachelor of Arts - Bacheloe of Arts (Development Studies)
UNIVERSITY OF VENDA
Thohoyandou, South Africa 04.2001 -
NQF LEVEL 2 - Store Person Skills Programme
Summit
Polokwane, South Africa 04.2001 -
Grade12 - Matric
MAHLOGEDI SECONDARY SCHOOL
Polokwane, South Africa 04.2001 -
Skills
Customer engagement
Staff management
Financial oversight
Process optimization
Inventory management
Inventory control
problem solving
Additional Information
Driver's License
Code C1
First issue: 08/08/2025
Next expiry: 07/08/2026
Timeline
Retail Assistant Manager
Econo Foods
11.2023 - Current
School Administrator
Sophonia Chuene Primary School
01.2023 - 10.2023
Sales Consultant
CD VISION MARKETING
07.2022 - 12.2022
Store Person
Food Lover's Market
07.2022 - 12.2022
Bachelor of Arts - Bacheloe of Arts (Development Studies)
UNIVERSITY OF VENDA
04.2001 -
NQF LEVEL 2 - Store Person Skills Programme
Summit
04.2001 -
Grade12 - Matric
MAHLOGEDI SECONDARY SCHOOL
04.2001 -