SAS
Ruth Mangistu
3rd Year Student At University Of Pretoria
Pretoria
Summary
Dynamic professional with a strong background in tutoring and customer service. Proven ability to enhance student performance through tailored lessons and foster positive team environments. Skilled in communication and adept with Microsoft Office, demonstrating adaptability and problem-solving in high-pressure situations.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Tutor
Self-employed
01.2025 - Current
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Planned and delivered lessons tailored to individual learning styles.
- Improved students' performance through consistent feedback and support.
Customer Service Sales Assistant
Ebrahim Gaga Wholesalers
12.2024 - 01.2025
- Assisted customers with inquiries and purchases.
- Managed multiple priorities simultaneously during high-traffic periods, maintaining composure under pressure while providing superior service levels at all times.
- Developed strong communication and problem-solving skills.
- Assisted in training new hires on company policies and practices.
Assistant Manager/Cashier Assistant
R&B Wholesalers
11.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed sales and cash register operations.
- Helped with stock management, customer service, and general administration.
- Developed teamwork, responsibility, and basic business management skills.
Job Shadowing
Stats SA
11.2023 - 11.2023
- Observed day-to-day operations in a professional statistics and economics environment.
- Gained insight into data analysis, reporting, and office processes.
- Learned about career opportunities in economics/data science and public service.
Education
Bachelor Of Commerce - Economics
University Of Pretoria
Pretoria, South Africa 04.2001 -
High School Diploma -
Rietondale High School
Pretoria ,South Africa 04.2001 -
Skills
Communication
Time management
Problem Solving
Adaptability / Flexibility
Task prioritization
Microsoft Office / Google Workspace
Empathy and patience
Data entry / record-keeping
Tutoring / mentoring
Cash handling / point-of-sale systems
Accomplishments
Achieved Top 10 ranking in academics for all school years, reflecting strong commitment, discipline, and perseverance.
Software
Python
Interests
Church leadership: Actively involved in leadership roles at church, organizing events and supporting team initiatives
Community service / helping others: Volunteering and assisting others, demonstrating commitment, teamwork, and empathy
Hobbies
Reading books (from fiction to non fiction) and articles to expand knowledge.
Timeline
Tutor
Self-employed
01.2025 - Current
Customer Service Sales Assistant
Ebrahim Gaga Wholesalers
12.2024 - 01.2025
Assistant Manager/Cashier Assistant
R&B Wholesalers
11.2023 - 01.2024
Job Shadowing
Stats SA
11.2023 - 11.2023
Bachelor Of Commerce - Economics
University Of Pretoria
04.2001 -
High School Diploma -
Rietondale High School
04.2001 -