A highly skilled and driven individual with a strong foundation in networking. Works well in a team and is an effective communicator. Offering solid foundation in technical support and genuine eagerness to learn and grow within IT field. Brings basic understanding of networking concepts, coupled with hands-on skills in troubleshooting and customer service. Ready to use and develop these skills in IT Support Engineer role.
Teamwork and collaboration
Time management
Problem-solving
Adaptability and dependability
Customer service
Coaching and mentoring
Active listening
Analytical thinking
Troubleshooting and resolving network faults
• Configuration of Routers, Switches– CISCO
• LAN Technologies – VLANs, STP, VTP
Routing protocols:
• OSPF, EIGRP, and Static Routes
• TCP/IP SUITE
• Configuring DHCP functionality on CISCO router
• Configuration of HSRP
Cisco Certified Network Associate (CCNA)
Available on Request
Cisco Certified Network Associate (CCNA)