Summary
Overview
Education
Skills
Technical Skills
Certification
Reference
Timeline
Generic

SHARON NYAHWEDEGWE

-
DAVEYTON

Summary

A highly skilled and driven individual with a strong foundation in networking. Works well in a team and is an effective communicator. Offering solid foundation in technical support and genuine eagerness to learn and grow within IT field. Brings basic understanding of networking concepts, coupled with hands-on skills in troubleshooting and customer service. Ready to use and develop these skills in IT Support Engineer role.

Overview

2023
2023
years of post-secondary education
1
1
Certification

Education

2018- -

UNITY SECONDARY SCHOOL
Daveyton, South Africa
01-2022

Skills

    Teamwork and collaboration

    Time management

    Problem-solving

    Adaptability and dependability

    Customer service

    Coaching and mentoring

    Active listening

    Analytical thinking

Technical Skills

Troubleshooting and resolving network faults
• Configuration of Routers, Switches– CISCO
• LAN Technologies – VLANs, STP, VTP

Routing protocols:

• OSPF, EIGRP, and Static Routes
• TCP/IP SUITE
• Configuring DHCP functionality on CISCO router
• Configuration of HSRP

Certification

Cisco Certified Network Associate (CCNA)

Reference

Available on Request

Timeline

Cisco Certified Network Associate (CCNA)

06-2025

2018- -

UNITY SECONDARY SCHOOL
SHARON NYAHWEDEGWE-