Ruth Cisky Mogale

I am a confident, goal-oriented professional with a solid understanding of business fundamentals and a strong desire to help others. I thrive in dynamic, fast-paced workplaces where I can use my strategic thinking, problem-solving, and relationship-management skills. My commitment to service excellence is based on both commercial expertise, as well as a thorough understanding of the Unemployment Insurance Act and Contributions Act, the Public Finance Management Act (PFMA), and the Batho Pele Principles.

As a detail-oriented and service-oriented professional, I am knowledgeable about departmental rules, UIF processes, POPIA compliance, and customer service concepts. I thrive at understanding both individual and organizational requirements, allowing me to provide thoughtful, results-driven help. I thrive in verbal and written communication, as well as good interpersonal skills, professional telephone etiquette, and active listening.

I am comfortable evaluating and applying relevant regulations in a client-focused setting, and I maintain a high level of confidentiality while dealing with sensitive material. I am proficient in Microsoft Office and digital systems and can quickly adapt to new operating platforms through on-the-job training. My talents are time management, dispute resolution, critical thinking, and developing excellent client connections. I am extremely motivated, versatile, and dedicated to ongoing personal and professional development. With a strong work ethic and a collaborative approach, I hope to make a meaningful contribution to the Department of Labour mission and principles.

HIV/AIDS Care & Counseling, UNISA, 06/01/23

South African Council for Social Services Professions