Rushanah Sonday
12 Witzenberg street Tafelsig Mitchell's Plain
Summary
Results-driven Zone Planner skilled in logistics coordination and resource allocation. Manages slot allocations and driver scheduling to optimise operational efficiency while enhancing service delivery through effective performance monitoring and demand forecasting. Proactive Driver Supervisor focused on team development and strategic planning initiatives to streamline operations and improve service quality.
Overview
3
3
years of professional experience
Work History
Zone Planner
Karoo Logestics
Observatory, Cape Town
2024.08 - Current
- Managed slot allocations and established zones for new store launches to streamline logistics.
- Forecasted driver supply needs for each zone to match demand.
- Coordinated driver supply to ensure seamless operations across locations.
- Executed driver replacement strategies to optimise resource utilisation during operational transitions.
- Scheduled driver shifts and routes to optimise coverage and minimise delays.
- Monitored performance metrics to identify and address operational inefficiencies.
- Activated driver requirements and managed activations through the Training Center.
- Oversaw onboarding and induction processes with HR to integrate new drivers.
- Vetted and activated drivers for the Training Center, transitioning them to Zone Planners.
Driver Supervisor
Tower Group
Observatory, Cape Town
2024.05 - 2024.07
- Managed driver performance metrics, ensuring compliance with operational guidelines for consistent service quality.
- Developed driver planning strategies to streamline operations and improve service delivery.
- Facilitated adoption of driver slot systems, improving resource allocation and reducing scheduling conflicts.
- Created slots for drivers to improve scheduling and availability.
- Processed driver payments to maintain timely transactions.
- Forecasted demand trends to inform strategic decision-making.
- Executed launches of on-demand stores to expand service offerings.
Employee Experience Coordinator assistant
Teleperformance SA
Observatory, Cape Town
2023.09 - 2024.02
- Developed employee well-being programs to improve workplace culture.
- Cultivated positive organisational culture through targeted initiatives that promoted employee satisfaction.
- Facilitated welcoming initiatives to foster deeper client engagement and connection.
- Executed event planning for campaigns, providing clients with engaging and memorable experiences.
- Orchestrated successful campaign launches that met all objectives.
Education Assistant
Mitchells Heights Primary school
Tafelsig, Cape Town
2023.02 - 2023.09
- Supported children in developing reading and writing skills.
- Registered classes while maintaining accurate records to support effective student enrolment.
- Assisted principal and secretary with daily tasks, including money counting and administrative duties, to ensure smooth school operations.
- Provided administrative assistance to streamline office operations and improve workflow.
Education
Tafelsig High school
Tafelsig Mitchells Plain 2022
Skills
- Slot management
- Driver scheduling
- Resource allocation
- Performance monitoring
- Demand forecasting
- Logistics coordination
- Project management
- Data analysis
- Employee onboarding
- Conflict resolution
- Strategic planning
- Eye for detail
- Team orientated
- Written and verbal communication
- Positive attitude
- Creative thinking
- Time-management
- Decision making
Languages
English
Proficient
C2
Afrikaans
Proficient
C2
Interests
- Baby sitting
- Sewing
- Cooking and baking
- Interior organizing and styling
Motivation
Im hardworking independent young lady , always up for a challenge and ready to take on a new task and responsibilities delegated to me . I want to learn , flourish and gain experience to build my career
Timeline
Zone Planner
Karoo Logestics
2024.08 - Current
Driver Supervisor
Tower Group
2024.05 - 2024.07
Employee Experience Coordinator assistant
Teleperformance SA
2023.09 - 2024.02
Education Assistant
Mitchells Heights Primary school
2023.02 - 2023.09
Tafelsig High school