Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

RUMBIDZAI JAMBO

Johannesburg
RUMBIDZAI JAMBO

Summary

Experienced, competent professional with diverse skills in teaching, mentoring, administration and other industries, whose dynamic and structured approach resulted in the delivery of numerous successful projects that enabled change in organizations. Aimed at providing a positive influence on the environment and adding value in work through the ability to handle multiple projects simultaneously with a high degree of accuracy. Working in diverse organizations and project teams has allowed an opportunity to gain an understanding of different working cultures through interactions with local and international consultants and deliver quality and effective services. Key strengths are being action-oriented and a natural people's person who connects easily with teammates, being a natural leader in the teams that are worked with and an agent of problem solving. As a holder of a BA Honours in Applied Psychology for Professional Contexts degree, and a prospective Master of Arts in Psychology student for 2024, Rumbidzai aims to ensure the translation of the acquired experience into the world of Educational and Counselling Psychology. Also passionate about mentoring, coaching and education, focusing on both children and adults to later integrate skills and academic experiences into a meaningful whole. Proactive and caring worker with over 15 years of experience in diverse fields, combined with communication strengths and good observational skills. The goal is to skillfully handle day-to-day activities while looking for opportunities to make a difference. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Also an experienced Tutor who helps students understand complex material quickly and easily. Proven track record of successfully improving student academic performance. Skilled individual with passion for helping students reach academic goals. Detail-oriented team player with strong organizational skills. Detail-oriented team player with strong organizational skills.

Overview

6
years of professional experience
14
Certifications
3
Languages

Work History

Calibre Education

Tutor/Educator
05.2022 - Current

Job overview

    • Grade 8 - 12 English Home Language, Grade 10-12 Dramatic Arts, Grade 10-12 Business Studies and Grade 8-12 Life Orientation)
    • Responsibilities:
    • Delivering effective, dynamic and engaging lessons tailored to suit each individual student's needs
    • Monitoring students' progress and guiding them towards desired learning paths and outcomes
    • Students' assessment reports and performance reviews
    • Scribing, Invigilation, Portfolios and PAT preparation
    • Exam moderation, lesson planning, updating mark orders
    • Preparation of RAD tasks and tests
    • Mentoring students and nurturing them in their academic well-being.

Psyched Up, One Small Act of Kindness

Volunteer and Group Leader
06.2021 - Current

Job overview

  • Teaching primary school and kindergarten children, sports and extra-curricular activities assistance
  • After care and helping with basic care of children and providing stimulation activities
  • Administration and handling minor issues within volunteers
  • Ensuring volunteering regulations are observed.
  • Nurturing children and implementing ways to improve on their physical and physiological well being

Telelink Opticomm

Administration Manager
02.2020 - 04.2022

Job overview

  • Administrative roles inclusive of attending to client queries.
  • Provided solutions for customer queries.
  • Effectively managed ordering, recording, and distribution of stock and stationery while reducing on company costs.
  • Invoiced and filed all records efficiently and accurately.
  • Provided efficient customer support, service, and satisfaction, handled over 40 customer calls per day professionally and produced solutions.
  • Managed and coordinated applications, training of new staff, and technical support for stakeholders.
  • Successfully processed and managed service delivery on behalf of clients. Improved service and increased sales.
  • Troubleshooted customer faults, engaged with the internal and external technical support to resolve faults and queries
  • Logged and escalated support tickets.
  • Scheduled site installations and de-installations.
  • Human resource roles which included managing employee well-being, resolving conflict, and assisting with employee administration.
  • Submitted and ensured insurance claims were processed on behalf of clients without delay.
  • Updated databases and data processing for new and existing clients.
  • Data captured and uploaded all clients onto company systems.
  • Scheduled site appointments for technicians and allocated delegation.

Orange Business Services
Johannesburg

Logistics and Administration Co-ordinator
04.2018 - 04.2019

Job overview

  • Conducted effective administrative duties and ensured effective logistic service was delivered on a daily basis.
  • Scheduled and co-ordinated appointments. Followed up on customer and technical queries.
  • Maintained an efficient and accurate system of ordering stock, data capturing and inventory handling, updated equipment inbound and outbound spreadsheets.
  • Performed quarterly accurate stock-take for inventory.
  • Troubleshot customer issues, engaged with internal and external technical support to resolve faults and queries.

Education

South Africa

Some College (No Degree) from Educational Psychology
11.2023 - Current

University Overview

Alison
Online

Some College (No Degree) from Diploma in Caregiving
08.2023 - 08.2023

University Overview

University of South Africa
South Africa

BA Honours from Applied Psychology for Professional Contexts
01.2021 - 2022.02

University Overview

Working with Students with Special

Alison
Online

Some College (No Degree) from Education
07.2021 - 2021.07

University Overview

University of South Africa
South Africa

Bachelor of Arts from Health Sciences and Social Services, Applied Psychology for Professional Contexts
01.2017 - 2019.11

University Overview

Cum Laude

Glen View High 1
Zimbabwe

O' Level passes
01.1999 - 2002.11

University Overview

Skills

Skills and Competenciesundefined

Certification

Mental Health Studies-Understanding Behaviour, Burnout and Depression-Alison (2023)

Timeline

Some College (No Degree) from Educational Psychology
11.2023 - Current
Alison
Some College (No Degree) from Diploma in Caregiving
08.2023 - 08.2023
Tutor/Educator
Calibre Education
05.2022 - Current
Alison
Some College (No Degree) from Education
07.2021 - 2021.07
Volunteer and Group Leader
Psyched Up, One Small Act of Kindness
06.2021 - Current
University of South Africa
BA Honours from Applied Psychology for Professional Contexts
01.2021 - 2022.02
Administration Manager
Telelink Opticomm
02.2020 - 04.2022
Logistics and Administration Co-ordinator
Orange Business Services
04.2018 - 04.2019
University of South Africa
Bachelor of Arts from Health Sciences and Social Services, Applied Psychology for Professional Contexts
01.2017 - 2019.11
Glen View High 1
O' Level passes
01.1999 - 2002.11
RUMBIDZAI JAMBO