RUHI RAMDHEEN
Summary
Detail-oriented professional with extensive experience in administration, customer service, event coordination, and social media support. Proven ability to manage multiple responsibilities, maintain accurate records, and coordinate teams effectively. Proficient in digital tools such as Microsoft Excel, Canva, Google Analytics, and Meta Business Suite. Recognized for strong communication, organization, and problem-solving skills, dedicated to enhancing business operations and customer experiences.
Overview
8
8
years of professional experience
Work History
Bookseller
Readers Warehouse
Cape Town, Western Cape
04.2026 - 06.2026
- Interacted with customers to identify needs and tailor recommendations.
- Delivered friendly service, contributing to positive customer experiences.
- Managed cash transactions accurately at checkout, ensuring smooth operations.
Secretary General
UCT Hindu Student Society
01.2025 - 12.2025
- Facilitated effective communication among team members to enhance project alignment.
- Supported collaborative efforts within the group to achieve shared objectives.
- Organised and arranged team meetings to facilitate project discussions.
- Maintained well-organised filing system for easy storage and retrieval.
- Created and maintained spreadsheets for use within departments to track necessary statistics.
- Assisted with social media management to increase engagement and outreach.
Cashier
India Fireworks
11.2018 - 12.2019
- Supported daily cash transactions, ensuring accuracy and efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Assisted in maintaining organisation during high-pressure seasonal sales periods.
Education
Matric
Westville Girls High School
Durban, KZN01-2022
Bachelor of Commerce - Finance
University of Cape Town
Cape Town, WC01-2025
Skills
- Customer service and support
- Cash handling and sales
- Inventory management
- Google Analytics
- Instagram and Meta Business Suite
- TikTok analytics
- Microsoft Excel
- Canva design
- Problem solving
- Time management
- Client communication
- Meeting coordination
- Social media management
Hobbies and Interests
- Event planning and coordination
- Social media Content creation
- Community volunteering
- Reading and self-development
Timeline
Bookseller
Readers Warehouse
04.2026 - 06.2026
Secretary General
UCT Hindu Student Society
01.2025 - 12.2025
Cashier
India Fireworks
11.2018 - 12.2019
Matric
Westville Girls High School
Bachelor of Commerce - Finance
University of Cape Town