Ruhanè Van Jaarsveldt
Designer, Admin, Creator
Secunda
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Administrative Assistant
Sotran Trading
Secunda, South-Africa
07.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Improved document processing speed by introducing automated templates for routine correspondence.
Receptionist Administrator
Rawson Properties Secunda
Secunda
02.2024 - 07.2024
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Facilitated seamless business operations by acting as a liaison between clients/vendors/staff when necessary for conflict resolution or problemsolving.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Maintained up-to-date knowledge of industry practices by attending workshops, conferences, and continuing education courses relevant to receptionist administration duties.
Bartender
Legends
Secunda
10.2023 - 01.2024
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
National Senior Certificate - NSC
Hoërskool Oosterland
Hoërskool Oosterland 01.2019 - 12.2023
Skills
Document Management
Multi-line phone operation
Project Coordination
Meeting Coordination
Document scanning and digitization
Mail Routing
Client Relations
Payment Collection
Appointment Setting
Meeting Support
Expense Tracking
Filing
Clerical Support
Document retrieval
Presentation Design
Workflow Optimization
Letter preparation
Mail handling
Report Writing
Scheduling
Office Administration
Bookkeeping
Reception oversight
Spreadsheet Management
Research
Minute Taking
Prioritization
Appointment Scheduling
Proposal Writing
Meeting planning
Conflict Mediation
Mail distribution
Microsoft PowerPoint
Excel spreadsheets
Substitute Teacher Coordination
Customer Service
Multi-line phone proficiency
Team Bonding
Accomplishments
- Resolved product issue through consumer testing.
- Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
- Recognized by customers and for expedient and effective service.
- Updated and maintained company database to reflect current and accurate client records for more than 1000 accounts.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceWork from home optionHealthcare benefitsPaid sick leave4-day work weekPaid time offQuote
When people talk, listen completely. Don’t be thinking what you’re going to say. Most people never listen.
Ernest Hemingway
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
Sotran Trading
07.2024 - Current
Receptionist Administrator
Rawson Properties Secunda
02.2024 - 07.2024
Bartender
Legends
10.2023 - 01.2024
National Senior Certificate - NSC
Hoërskool Oosterland
01.2019 - 12.2023