RUFUS STEENKAMP
Pretoria
Summary
I am a resourceful Project, Sales, Operations and Business Manager which also spend time in the Food Processing Industry as Pack House Manager and Agricultural Industry as Farm Manager.
Highly motivated and Career driven individual with 20yrs experience in Sales, Operations and Administrative Management.
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
26
26
years of professional experience
1
1
Certification
Work History
National Projects / Area Manager North Region
BHR Solutions North Region
01.2023 - Current
- Managing and growing product awareness and solutions to clients.
- Project Management and working closely with Clients.
- Managing MEFP (Mechanical, Electrical, Fire, and Plumbing) Solutions.
- Sales and Operations management, as well as administrative duties.
- Overseeing big projects such as Freshmark Shoprite, Cure Day Hospitals, The Bolton, and Agricultural Packhouse sanitizing solutions.
- Prepare detailed reporting on project progress to clients and executive management.
- Created detailed reports on project status, issues, risks, and opportunities.
- Maintained up-to-date records for all current and past projects.
- Developed and implemented strategies to increase customer satisfaction.
- Increase brand awareness and sales.
- Analyzed financial data, such as sales reports and budgets.
- Procurement of equipment and chemicals.
- Managing payroll and labor relations with staff.
- Health and Safety, and managing of Safety files on sites.
- Scheduled regular meetings with on-site teams to discuss objectives, performance metrics, and customer feedback.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Managing expense reports for the region.
Farm Manager / Managing Director
Jakaranda Boerdery / Landshark Marketing
Brits
12.2021 - 01.2023
- Managing four Chicken Broiler Pens.
- Total number of 140,000 chickens.
- Managing the overall farm staff complement of 20 individuals.
- Manage administrative and operations.
- Identified sick birds quickly and isolated them from the rest of the flock immediately.
- Managed budgets and tracked expenses related to labor costs, production costs, fuel costs and more.
- Hired seasonal workers and provided training on safety protocols and use of equipment.
- Involved in planting, harvesting, and sales of oranges and other crops.
- Oversee Health and Safety.
- Ensured proper nutrition requirements were met for all chickens through balanced diet plans.
- Administered medications to treat illnesses when necessary.
- Cleaned out chicken coops frequently to ensure sanitary living conditions.
- Conducted regular inspections of birds' feet and legs for signs of parasites or injuries.
- Coordinated the maintenance of farm equipment, machinery, buildings, fences, and other infrastructure.
- Provided vaccinations against common poultry diseases according to schedule.
- Ordered additional feed, bedding material and other items as needed.
- Monitored health of poultry to detect signs of illness or injury.
- Performed routine maintenance on chicken equipment such as feeders and waterers.
- Implemented biosecurity protocols to prevent introduction of diseases into the flock.
- Culled sick or injured birds from flock to avoid cross-contamination.
- Developed and implemented marketing plans for new products.
- Reason for leaving I was unfairly dismissed due to a third-party divorce situation within a family business operation.
Pack House Manager
ZZ2 Tomatoes
Polokwane
10.2019 - 12.2021
- Effectively Managing a Staff Complement of 264.
- Managing the Biggest Tomato Packhouse in the World.
- Developed and implemented operational procedures to ensure quality standards are met.
- Packing for big retailers like Woolworths, Checkers, Shoprite, and PnP.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Safety Team leader in charge of Food Safety (BRC and HACCP).
- Maintained a clean, safe environment for all pack members by regularly inspecting area and equipment.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Managing Maintenance and Logistics.
- Control orders of Packaging.
- Managing Mafroda Bagging lines.
- Achieving daily packing volumes.
- Conducted periodic inspections of equipment used in manufacturing operations to verify its cleanliness and suitability for use in producing safe foods.
- Trained personnel on proper cleaning techniques aimed at eliminating microbial hazards from work surfaces and equipment utilized in manufacturing operations.
- Monitored employee hygiene practices and ensured adherence to safe food handling standards.
- Investigated customer complaints regarding food safety issues.
- Ensured that all employees had received appropriate training in HACCP principles and other relevant topics related to food safety management systems.
- Maintained accurate records pertaining to the implementation of food safety programs such as temperature logs, sanitation reports, chemical usage data.
- Coordinated audits from third-party certification bodies, such as BRC Global Standard Certification and Global Cap.
- Collaborated with internal teams to develop corrective action plans when non-conformances were identified during inspection or audit activities.
- Facilitated team meetings with staff members responsible for implementing food safety initiatives within the organization.
- Conducted quality control procedures from raw material stage to finished product.
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Established procedures for inspection and testing of incoming raw materials, components and finished products prior to shipment.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Reason for leaving: The family business approached me to assist with the farm and help grow the business using my development and people skills.
Business / Operational Manager
Du Toit's Bande
Modjadiskloof
12.2016 - 10.2018
- Business Management, Operational and Administrative Management of Business.
- Managing staff complement of 25.
- Developed and implemented policies and procedures to improve operational efficiency.
- Managed a team of staff members, providing guidance and direction.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Conducted research on current industry trends to identify potential areas for improvement in business operations.
- Providing solutions and peace of mind to customers.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Conducted research to identify customer needs, preferences, and buying habits.
- Monitored competitors' activities to keep abreast of changing market conditions.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Maintained accurate inventory records and monitored stock levels.
- Prepared detailed reports on inventory status and stock movements.
- Resolved discrepancies between actual inventories and computer-generated records.
- Coordinated with suppliers regarding purchase orders, returns, credits, and invoices.
- Identified obsolete or slow-moving stock items and initiated appropriate action plans.
- Developed and implemented policies and procedures for fleet operations.
- Reason for leaving: Business was sold.
Sales Associate
Sumitomo Rubber SA t/a Dunlop
Limpopo
10.2014 - 11.2016
- Building and Maintaining Customer Relationships.
- Providing Solutions to Customers.
- Achieving passenger and TBR tire sales budgets.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Negotiated contracts with clients on behalf of the company.
- Identified new potential markets and developed plans for targeting them.
- Achieving monthly KPIs.
- Providing clients with technical support, such as Route and Load Studies, and Scrap Analysis.
- Provide training to sites, retail shop staff, and end users.
- Utilized CRM software to track leads and manage accounts throughout the sales cycle.
- Reason for leaving: Offer to Grow and develop myself.
Branch / Operations Manager
Max T Solutions (Maxiprest Tyres)
Brits & Polokwane
02.2012 - 10.2014
- Achieving of Unit and Sales Budgets.
- Managing 30 staff members.
- Managing Overheads. Profit and Loss Report.
- Overseeing National and Fleet Accounts. (Key Accounts)
- Coordinated customer service initiatives and staff training.
- Monitored staff performance and provided feedback.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of financial transactions.
- Organized daily workflow to maximize efficiency and productivity.
- Analyzed weekly sales figures and adjusted staffing accordingly.
- Provided exceptional customer service to ensure customer satisfaction.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Recruited, interviewed, and trained new employees as needed.
- Prepared monthly reports on branch performance metrics.
- Served as primary contact between the branch and corporate headquarters.
- Managed branch files per recordkeeping and compliance requirements.
- Monitored the daily operations of the team, providing guidance and support as needed.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Developed and implemented administrative procedures to maximize efficiency.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Analyzed existing workflows within departments in order to identify areas where improvements could be made.
- Maintained accurate inventory records and monitored stock levels.
- Resolved discrepancies between actual inventories and computer-generated records.
- Reason for leaving: To improve living standard and grow myself as an individual.
Operations Manager
Max T Solutions (Maxiprest Tyres)
Brits
10.2009 - 01.2012
- Managing operations of business and all administrative functions.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managing sales staff to achieve unit and sales budgets.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Managing a staff compliment of 26 people.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Managing of Key accounts and O.E. Accounts.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Reason for leaving: Promoted.
Northwest Account Manager
Max T Solutions (Maxiprest Tyres)
Northwest
01.2009 - 09.2009
- Managing client sites, site staff, site operations, and administration.
- Customers included Xinergistix, ABI, SA Breweries, Sasko, Sunbake, Value Logistics, etc.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Maintained accurate records of all customer interactions in the CRM system.
- Resolved customer complaints in a timely manner.
- Provided clients with technical services and solutions, such as fleet surveys, scrap analysis, claims, load, and routes studies.
- Reason for leaving: Promoted
Sales / Admin / Stores / Manager
Max T Solutions (Maxiprest Tyres)
Babelegi
08.2001 - 12.2008
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided excellent customer service.
- Took orders from customers accurately and efficiently.
- Effectively managed a staff complement of 25 staff.
- Administrative and inventory management.
- Sales, marketing, and brand management.
- Management of debtors and creditors functions.
- Management of stock and procurement of stock.
- Managing client fleet breakdowns.
- Management of company fleet in branch.
- Reason for leaving: Promoted
Sales
Supa - Quick
Bela -Bela
04.1999 - 08.2001
- Achieving Passenger and TBR Tyre Sales Budgets.
- Managing Fleet Accounts.
- Achieving Monthly KPIs.
- Implemented retail sales strategies to increase revenue from product sales.
- Provided support to field sales representatives in the development of sales plans.
- Monitored store sales performance, identified opportunities and developed strategies to increase sales.
- Maintained accurate records of all sales activities including customer contacts, presentations, sales leads, account statuses.
- Gathered data on competitors' pricing, products, and promotional activities.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Reason for leaving: To better my living standard and to grow.
Education
Martric -
High School Johan Jurgens
Springs12.1998
Skills
- New Business Development
- Sales Management
- Staff Management
- Client Relationship Management
- Project Management
- Problem-solving
- Relationship building
- Time management
- Managing operations
- Task Delegation
- Food Safety
- Farm Operations
- Hazard analysis
- Sales Expertise
- Supervision and leadership
- Recordkeeping
- Temperature Control
- Sanitation management
- Safety Procedures
Attributes
- Highly Motivated
- Career Driven
- Reliable
- Solutions Driven
- Team Player
- Hard Working
- Management & Leadership Skills
Affiliations
- Sport Management : The Essential Course Institute : Udemy Completed : 25 July 2022
- Sport Leadership and Management Institute : Udemy Completed : 25 July 2022
- Branding & Brand Management : Brand Strategy & Brand Tactics Institute : Udemy Completed : 26 June 2022
- The Complete Digital Marketing Course : 12 Courses in 1 Institute : Udemy Completed : 26 June 2022
- Perform Basic Fire Fighting Level 2 Institute : Precision Skills Development & Training Completed : 9 June 2022
- First Aid Level 1 / 2 Institute : Life Care Medics Completed : 10 June 2022
- Protection of Personal Information Act (POPI) Institute : Academy (ZZ2) Completed : 3 September 2021
- HACCP for Processors Institute : NSF International Completed : 13 May 2020
- Global Standard for Food Safety Issue 8 : Site Training Institute : BRCGS Completed : 22 May 2020
- Microsoft Excel 2013 Level 1 Institute : Think 360 Completed : 10 May 2016
- Microsoft Excel 2013 Level 2 Institute : Think 360 Completed : 11 May 2016
- Advanced Driving Training Course : Institute : Subaru Driving Experience Completed : 26 February 2016
- 4 x 4 Fundi Level 3 Institute : Africa Outdoor Group Completed : 2016
- CP Impact Wrenches : Setup, Usages & Maintenance Institute : Chicago Pneumatic Completed : 20 February 2014
- TEC Course Institute : Bridgestone SA Completed : September 2010
- Site Paperwork Fitter Institute : Max T Solutions Training Dept Completed : 11 August 2010
- Maximizer : Basic Institute : Max T Solutions Training Dept Completed : 01 May 2010
- Team Spirit Recognition Institute : Max T Solutions Training Dept Completed : 26 March 2004
- Supervisory & Leadership Skills Institute : Merseta (RMI) Completed : 13 March 2003
- Understanding Tyres Institute : Maxiprest Training Dept Completed : 8 May 2003
- Total Sales Package Institute : Maxiprest Training Dept Completed : 3 June 2002
- Basic Tyre Knowledge Institute : Maxiprest Training Dept Completed : 19 September 2001
Computer Literacy
- Avihance (Chicken Broiler)
- Sage Ess
- IQ Retail
- Advantage
- Google Analytics
- Google Forms / Documents / Sheets
- Microsoft Outlook / Word / Excel / Powerpoint
- Matis (Max T Solutions)
- Point of Sale
Reason for Seeking Other Opportunities
In my current position , I have demonstrated my ability to handle tasks efficiently and effectively. However , I find that my current role does not provide me with the level of challenge that I am capable of and, quite frankly crave.
I am confident that my skills and experience make me well-suited fo a position that aligns with my career goals.
Languages
Afrikaans
First Language
English
Proficient (C2)
C2
Certification
- Charlie Cross Manager Max T Solutions Cell : 082 456 5198
- Louis Marias General Manager Sumitomo Rubber SA Cell : 083 294 2220
- Manie Potgieter Pack Houses ZZ2 Tomatoes Cell : 083 397 0129
- Pieter Muller Managing Director ZAMS Cell : 074 337 2041
Personal Information
- Age: 44
- Number of Children: 3
- Date of Birth: 07/29/1980
- Marital Status: Divorced
Accomplishments
- Company Vehicle / Allowance
- Company Fuel / Tollgates
- Medical Aid
- 13th Cheque
- Pension Fund
- Commission
- Company Cellphone
- Company Laptop
Timeline
National Projects / Area Manager North Region
BHR Solutions North Region
01.2023 - Current
Farm Manager / Managing Director
Jakaranda Boerdery / Landshark Marketing
12.2021 - 01.2023
Pack House Manager
ZZ2 Tomatoes
10.2019 - 12.2021
Business / Operational Manager
Du Toit's Bande
12.2016 - 10.2018
Sales Associate
Sumitomo Rubber SA t/a Dunlop
10.2014 - 11.2016
Branch / Operations Manager
Max T Solutions (Maxiprest Tyres)
02.2012 - 10.2014
Operations Manager
Max T Solutions (Maxiprest Tyres)
10.2009 - 01.2012
Northwest Account Manager
Max T Solutions (Maxiprest Tyres)
01.2009 - 09.2009
Sales / Admin / Stores / Manager
Max T Solutions (Maxiprest Tyres)
08.2001 - 12.2008
Sales
Supa - Quick
04.1999 - 08.2001
Martric -
High School Johan Jurgens
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