Rudzani Sekhaolelo
Kempton Park
Summary
Proven achiever with a background at Core Group, adept in elevating operational efficiency and customer satisfaction. Skilled in computer applications and fostering teamwork, I excel in administrative support and time management. My proactive approach has significantly contributed to project success and staff performance enhancement, showcasing a blend of hard and soft skills vital for dynamic business environments.
Overview
11
11
years of professional experience
1
1
Language
Work History
PLG Admin Assistant
Core Group
05.2021 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Developed and maintained filing systems to facilitate easy access to information.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Performed wide-ranging administrative, financial and service-related functions e.g. Invoicing and order processing using Syspro
- RTV and GRVing units on Syspro
- Creating waybill and manifest for shipments on the Ram portal and take it to Ram courier to deliver to customer
Site Administrator
Boitshoko
02.2018 - 11.2018
- Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines consistently.
- Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
- Implemented process improvements that resulted in increased accuracy of record-keeping and documentation management.
- Provided exceptional customer service, addressing client concerns promptly and professionally to maintain satisfaction levels.
- Served as point of contact for facility maintenance requests, coordinating prompt resolution of issues impacting daily operations.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Ordering office supplies
- Making sure that employees are clocked in and out
- Updating of the employee’s registers and capturing employees control wage sheet and send to payroll.
Query Consultant
Qlink Holdings
08.2013 - 08.2016
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- • Handling of phone, email, and fax queries and escalating queries to the right department/ individual.
- Training of new staff
Education
No Degree - N6 Public Relations
Tshwane North College
Pretoria 04.2001 -
Skills
Timeline
PLG Admin Assistant
Core Group
05.2021 - Current
Site Administrator
Boitshoko
02.2018 - 11.2018
Query Consultant
Qlink Holdings
08.2013 - 08.2016
No Degree - N6 Public Relations
Tshwane North College
04.2001 -
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