Rudzani Portia Maluleke

Highly skilled and seasoned Casino Dealer with over a decade of experience in the gaming industry, including significant tenure at reputable establishments like Carnival Cruise Line and Silverstar Casino. Equipped with proficiency in American Roulette, Dice, Poker, and Blackjack, along with a solid understanding of casino regulations and protocols. Seeking to leverage expertise in delivering exceptional customer service, maintaining gaming integrity, and collaborating seamlessly within dynamic teams to contribute to a renowned gaming environment that prioritizes excellence and guest satisfaction.

English, Other

• Iliana Jimenez Leon, Casino Supervisor, Carnival Corporation, +506 6183 2571
• Miss E Rakhuduwe, Administrator, Hychem, 072 210 0990, 011 466 1885
• Mrs P Peterson, HR Clerk, Silverstar Casino, 079 810 5663, 011 662 7300

I was thrilled to discover your job posting and am excited to be applying for the position. With over a decade of experience in the gaming and hospitality industry, including roles as a Casino Dealer at Carnival Cruise Line and Silverstar Casino, I am confident in my ability to contribute effectively to your team and uphold the high standards of your establishment. During my tenure at Carnival Cruise Line, I honed my skills in operating American Roulette, Dice, Poker, and Blackjack tables, while ensuring strict adherence to casino regulations and fostering a welcoming gaming atmosphere. My role involved delivering exceptional customer service, resolving inquiries and concerns promptly, and collaborating with team members to ensure smooth operations. Additionally, I managed cash transactions with accuracy and upheld security protocols to prevent fraud or cheating, demonstrating my commitment to integrity and professionalism. Prior to my experience at Carnival Cruise Line, I gained valuable expertise as a Tables Dealer at Silverstar Casino, where I managed various table games, trained new dealers, and maintained a positive team environment. My responsibilities included overseeing game procedures, handling customer interactions courteously, and conducting regular audits to uphold casino standards. These experiences have equipped me with a comprehensive understanding of casino policies, regulations, and best practices. Beyond my gaming industry experience, I have a strong foundation in warehouse operations and customer service, having worked as a General Worker at Hychem. I contributed to maintaining organizational systems, ensuring a hygienic work environment, and providing essential support in warehouse operations. My training in American Roulette, Blackjack, and Poker further enhances my capabilities in the gaming sector. Additionally, I have completed courses in communication skills, telephone etiquette, computer literacy, customer service, sales training, and call management, which have equipped me with a well-rounded skill set to excel in diverse professional settings. I am excited about the opportunity to bring my expertise, passion for gaming, and dedication to customer satisfaction to the company. I am confident that my background and skills align well with the requirements of the position, and I am eager to contribute to the continued success of your team. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and qualifications can benefit the company.