Summary
Work History
Overview
Education
Skills
Timeline
Additional Information
AdministrativeAssistant
Rudolph Ngema

Rudolph Ngema

Virtual Assistant
Durban,Kwa-Zulu Natal

Summary

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Detail-oriented and highly organized with a passion for streamlining processes and providing exceptional administrative support, seeking a position to utilize my skills in calendar management, email correspondence, and project coordination to contribute to the success of a growing business. I’m tech-savvy with expertise in various software and tools, including Microsoft Office, Google Suite, and project management platforms. Strong communication skills and experience working remotely with clients across different time zones. Able to multitask and prioritize tasks effectively, resulting in timely completion of projects and high client satisfaction. I’m goal-driven and proactive with a background in event planning and project management

Work History

Commis Chef

Garden Court Umhlanga
Umhlanga
09.2021 - Current
  • Reduced costs and losses through regular rotation of fresh food items and employment of waste-reduction food prep techniques.
  • Coordinated effectively with service staff on timing of meal plating and delivery to guarantee freshness and adequate food temperature.
  • Supported chef de partie in daily mise-en-place, assigned preparation projects and inventory activities.
  • Monitored stock levels of both ingredients and seasonings, notifying head chef of low levels to support prompt ordering.
  • Collaborated with staff members to create meals for large banquets.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.

Virtual Assistant

Outworx
5 Zenith Drive
02.2015 - 01.2020
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Ordered gifts for clients for holidays and in recognition of special accomplishments.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Entered supervisor's shopping list into online shopping site and coordinated deliveries.
  • Conferred with customers by telephone, chat or email to provide information.
  • Completed business correspondence, transcription, and data entry.
  • Posted press releases updates to social media.

Demi Chef De Partie

Harvey's Restaurant
465 Innes Rd, Berea, KwaZulu-Natal, South Africa, 4001
02.2012 - 12.2014
  • Reduced costs and losses through regular rotation of fresh food items and employment of waste-reduction food prep techniques.
  • Adhered to food safety regulations and culinary best practices in preparation of ingredients and meals.
  • Supported chef de partie in daily mise-en-place, assigned preparation projects and inventory activities.
  • Monitored stock levels of both ingredients and seasonings, notifying head chef of low levels to support prompt ordering.

Customer Service Representative

Rewards Lifestyle
Durban, Kwa-Zulu Natal
01.2006 - 01.2009
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Learned and adapted quickly to new technology and software applications.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.

Overview

18
18
years of professional experience
11
11
years of post-secondary education

Education

No Degree - Professional Cookery & Kitchen Management

International Hotel School
124 Jan Hofmeyr Rd, Dawncrest, Westville, 3630
02.2009 - 10.2011

Bachelor of Arts - Bachelor of Commerce in Business Informatics

Unisa
230 Stalwart Simelane Street, Durban
03.2016 - 08.2024

Skills

Project Management

Quality Control

Resource Management

Customer Service

Attention to Detail

Relationship Building

Workflow Optimization

Forecasting and planning

Timeline

Commis Chef

Garden Court Umhlanga
09.2021 - Current

Bachelor of Arts - Bachelor of Commerce in Business Informatics

Unisa
03.2016 - 08.2024

Virtual Assistant

Outworx
02.2015 - 01.2020

Demi Chef De Partie

Harvey's Restaurant
02.2012 - 12.2014

No Degree - Professional Cookery & Kitchen Management

International Hotel School
02.2009 - 10.2011

Customer Service Representative

Rewards Lifestyle
01.2006 - 01.2009

Additional Information

References

Michael Aldum

072 212 9785

executive chef

Garen Court Umhlanga

Memory Kutiwa

078 998 4837

head chef

Garden Court Kings Beach gqeberha (Port Elizabeth)

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Rudolph NgemaVirtual Assistant