Casual Temporary Contract Volunteer Work Experience
Semi Permanent Work Experience
Personal Information
Interests
Timeline
Rudi Oberholzer
Bussines Owner
George
Summary
Motivated business professional bringing 30 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Encouraging person with talents for team building and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
32
32
years of professional experience
1996
1996
years of post-secondary education
2
2
Languages
Work History
Business owner
Self Employed Services
01.2013 - Current
Guesthouse Administrative duties
Professional Hosting
Business Locums
Product Developer
Consult with customers to assess needs and propose optimal solutions.
Increase client satisfaction by implementing innovative business strategies and streamlining processes.
Conduct market research to inform product development decisions and identify potential growth areas.
Shop Manager
Blue Water Solutions
02.2021 - 02.2025
Managed inventory control, cash control, and store opening and closing procedures.
Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Kept orderly and accurate accounting records by monitoring sales documentation.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Marketed & sold various water filtrations sysyems
Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
Boosted overall store sales by implementing innovative marketing strategies.
Oversaw daily operations, ensuring store met its performance and sales goals.
Resolved customer complaints with effective solutions, maintaining positive store reputation.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Interacted well with customers to build connections and nurture relationships.
Production Manager
IBraai Pty LTD
01.2018 - 12.2020
Eco Fire Lighter Developer
Sales Marketer
Distributor
Standardized production procedures, job roles, and quality assurance guidelines.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Managed internal operational standards and productivity targets.
Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
Reviewed work for quality and compliance with company standards and design specifications.
Shop Assistant & Sales Representative
Oasis Water & Hartskos Deli
01.2018 - 12.2020
Administrative duties
Marketing and Direct Sales of full product range of Oasis Water in the Klein Karoo region.
Assisted customers in locating items, ensuring a positive shopping experience.
Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Helped customers make informed decisions, providing detailed product information and advice.
Improved store layout by organizing merchandise according to season and trends, enhancing customer shopping experience.
Increased sales, recommending products based on customer needs and preferences.
Assisted in visual merchandising, creating attractive displays that boosted customer interest and sales.
Managed inventory to ensure popular items were always in stock, minimizing lost sales opportunities.
Professional Host and on-site Specialist tour guide
De Denne Country Guest House
01.2012 - 12.2015
Company Overview: 4 Star Superior
Administrative duties
Hosting
Maintenance
Housekeeping supervision
Facilitating of guest’s experience
Bar stock control
Conducted private farm tours and stargazing activities
4 Star Superior enviroment
Assistant Manager and On-Site Tour guide
Swartberg Country Manor Guest House
01.2008 - 12.2010
Company Overview: 4 Star Superior
Administrative duties
Hosting
Maintenance supervision
Nature Guiding Stargazing and Swartberg Eco Tours
4 Star Superior environment
General Worker
Wilgewandel Holiday Farm
01.2005 - 12.2007
General Maintenance
Restaurant Waiter
Recreational activity leader and facilitated Outdoor Educational Programs for school groups
General Worker
De Oude Meul Country Lodge
01.2004 - 12.2005
General Farm work - Ostrich related
On-Site Nature Guide
Restaurant Waiter
Tour guide
Cango Caves
01.1993 - 12.2004
Conducted all Touring options in English and Afrikaans
Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
Trained new guides in storytelling techniques and customer service standards, raising overall quality of tours.
Managed scheduling and logistics for multiple tour groups, ensuring smooth operation and timely departures.
Team Building Consultant and Personnel Motivator
Personnel Network
01.2003 - 12.2003
Facilitated Teambuilding events
Developed Incentive programmes & awards
Developed strong relationships with clients, fostering trust and confidence in my professional recommendations.
Director and Project Leader
SOLO Outdoor Experiences
01.1998 - 12.2002
Developed, Lead and Coordinated Adventure camp programmes
Presented Environmental Education and Teambuilding activities
Presented, facilitated and gave training in the following activities: Expedition Caving, Rock Climbing, (Top rope, Lead, Sport, Indoor Wall & Traditional) Low Ropes and High Rope Challenge Courses, Hiking and Outdoor Survival
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Presented, facilitated and gave training in the following activities: Expedition Caving, Rock Climbing, (Toprope, Sport, Indoor Wall & Traditional) Low Ropes and High Rope Challenge Courses, Hiking, Outdoor Survival, Archery, Orienteering and Canoeing
Promoted classroom safety, collaboration, and best practices.
Tested and evaluated students on materials presented in workshops and classes.
Education
High School - Technical - Woodworking
Langenhoven Gymnasium
Oudtshoorn, South Africa
01-1996
Skills
Service excellence
Subjects Passed
Afrikaans
English
Science
History
Maths
Woodwork
Tech. Drawings
Training Courses Completed
The Outdoor Adventure Facilitator, Choose Life Adventures (CLA)
The Outdoor Adventure Instructor, Choose Life Adventures (CLA)
Outdoor Adventure Counselling and Therapy, Choose Life Adventures (CLA)
Level 1: Introduction to Adventure Leadership, Adventure Recreation Assoc.
Level 2: The Assistant Adventure Instructor, Adventure Recreation Assoc.
Level 3: The Adventure Instructor, Adventure Recreation Assoc.
First Aid Level 1, Edu Med
Scuba diving for Outdoor Educational purposes, Enviro Divers
Microsoft Word Basic, National Computer College
THETA Tour Guide NQF Level 4-Klein Karoo specialist, Services and Tourism Training Institute
The professional South African host, SA Hosting
Permanent Work Experience
Personnel Network, Oudtshoorn, Team Building Consultant and Personnel Motivator, 01/01/03
SOLO Outdoor Experiences, Oudtshoorn, Director and Project Leader, 01/01/98 - 12/31/02
Wilgewandel Holiday Farm, Oudtshoorn, General Worker, 01/01/05 - 12/31/07
Swartberg Country Manor Guest House, Oudtshoorn, Assistant Manager and On-Site Tour guide, 01/01/08 - 12/31/09
De Denne Country Guest House, Oudtshoorn, Professional Host and on-site Specialist tour guide, 01/01/12 - 12/31/15
IBraai Pty LTD, Production Manager, Eco Fire Lighter Developer, Marketing and Sales, 01/01/18 - 12/31/20
Freelance Locum services, Business owner, 01/01/13 - 12/31/19
Casual Temporary Contract Volunteer Work Experience
Camp Berachah, Adventure Program Facilitator, Seattle, USA, 01/01/20 - 04/30/20