Ruddy Bandiwila
IT Technician
Pretoria
Summary
Emerging IT professional eager to contribute immediate value in support roles. High-level awareness of emerging technological trends and industry advancements. Thrives in autonomous environments with solid work ethic and history of self-motivated goal achievement. Creative design team member experienced in harnessing technical and creative abilities for diverse projects. Collaborates with multidisciplinary teams to complete quality work according to budget and schedule goals. Hard-working logistics leader equipped with expertise in supply chain management and warehouse operations. Coordinates logistics to meet business needs. Liaises between warehouse personnel and upper management to drive performance and reduce corporate risks.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
IT technician
Diphatse Trading
Pretoria
03.2022 - 10.2024
- Contributed to infrastructure projects, collaborating with external vendors for successful outcomes.
- Liaised with customers on operations issues and requests, providing efficient support.
- Managed and maintained user accounts, permissions and security settings in Active Directory.
- Upheld customer-centric approach, focusing on user satisfaction and operational efficiency.
- Collaborated on infrastructure projects and service requests with external vendors and internal groups.
- Setup, configured, and troubleshot Microsoft 365 applications.
- Updated and improved web pages for relevancy and accuracy.
- Followed technical documentation for accurate installation, maintenance and repair work.
Graphic Web designer
FASTRAK
Pretoria
11.2015 - 10.2018
- Delivered services to customer locations within target timeframes.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Served customers to drive sales and deliver top-quality experiences.
- Assisted with infection control through social distancing and PPE wearing.
- Successfully delivered on tasks within tight deadlines.
- Created and maintained displays and signs.
- Completed customer orders with speed and accuracy.
Creative graphic design
KISUA
Johannesburg
09.2012 - 11.2015
- Met client deadlines through excellent workload planning and prioritisation.
- Improved creative processes through effective collaboration with graphics and design teams.
- Advised printers on required techniques to fully achieve project requirements.
- Applied technical knowledge and design expertise to create [Type] graphics.
- Innovated design projects through detailed knowledge of evolving trends and technologies.
- Built design mockups and prototypes with Adobe Creative Cloud, Crello and PaintShop Pro.
- Developed innovative, robust design solutions through collaboration with technical teams.
- Standardised style guides to achieve cohesive brand identity.
- Managed lifecycle design phases, from initial client brainstorms to timely project completion.
- Conceptualised initial client briefs to assess viability of varied multimedia elements.
- Facilitated communication and collaboration across project teams and advocated for design vision.
- Devised design solutions to meet client brief requests.
- Used skills in Illustrator, InDesign and GIMP to create unique images and layouts.
Logistics supervisor
Elimiacon
Johannesburg
04.2010 - 02.2012
- Enabled accurate inventory tracking, producing comprehensive stock reports in SAP.
- Resolved inventory discrepancies through accurate software updates and regular stocktakes.
- Ensured customer satisfaction by verifying accuracy of shipments, ensuring correct labelling, weight and pricing.
- Facilitated smooth warehouse operations, verifying receipts, issues and storage changes were accurately recorded in SAP.
- Consistently met company and department objectives within budget and time constraints.
- Organised delivery and acquisition of raw materials for business use.
- Monitored logistical expenses to keep operating costs low.
- Supervised fleet repair activities and validated operations after service.
Logistic team members
Noborox Logistic
Germiston
06.2007 - 05.2009
- Performed tagging and labelling of warehouse inventory.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Assisted with loading and unloading of vehicles manually and using machines.
- Completed work following safety rules for best working practices.
- Moved stock around by hand, using forklift truck or lifting gear.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Loaded packaged goods on to trucks for shipping.
Education
Bachelor of Science - Information Technology
UNISA
Pretoria, Gauteng 01.2011 - 08.2015
Diploma of Higher Education - IIE Diploma in Graphic Design
Rosebank Colleges
Pretoria, Gauteng 02.2008 - 05.2010
Certificate of Higher Education - Logistics & Supply chain management
Boston College
Pretoria, Gauteng 01.2006 - 02.2007
Skills
Outstanding communicator
Exceptional communicator
Software issue diagnosis
Adobe Cloud Expert
Coding
Adobe Suite
Dreamweaver
Texture painting
CSS editing
Project Management
3D Design
UI design
IT literacy
Leadership
Communication skills
Database management
Social media marketing
InDesign
CSS3
Creative thinking
Website design
HTML coding
Wordpress
Person-centred practise
Digital literacy
Basic maths
Team building
Active listening
Public speaking
Negotiation techniques
Customer focused
Languages
French
Native
English
Fluent
Spanish
Beginner
Timeline
IT technician
Diphatse Trading
03.2022 - 10.2024
Graphic Web designer
FASTRAK
11.2015 - 10.2018
Creative graphic design
KISUA
09.2012 - 11.2015
Bachelor of Science - Information Technology
UNISA
01.2011 - 08.2015
Logistics supervisor
Elimiacon
04.2010 - 02.2012
Diploma of Higher Education - IIE Diploma in Graphic Design
Rosebank Colleges
02.2008 - 05.2010
Logistic team members
Noborox Logistic
06.2007 - 05.2009
Certificate of Higher Education - Logistics & Supply chain management
Boston College
01.2006 - 02.2007