Ruben Laubscher
Technical Sales Representative
George
Summary
I am a detail-oriented person with exceptional experience in maintenance. I’ve got 10 years’ experience working on a farm and cellar which required me to handle day to day maintenance on production equipment. In 2004 I decided on a career change and started working as a photocopier technician. Soon after that I became a technical manager. I have 20 years’ experience in office automation industry with brands like Konica Minolta, Toshiba, Samsung and Canon.During this time I have also gained much experience in the alternative energy industry which includes selling solar and advising clients. I have excellent organizational skills and ability to manage multiple assets to reach goals in a timely and cost-effective manner. Proven history of improving production quality and work efficiency while encouraging teamwork in a positive atmosphere.
Overview
2025
2025
years of professional experience
1993
1993
years of post-secondary education
2
2
Languages
Work History
Technical Sales Representative
Pansolutions George
12.2022 - Current
- Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
- Developed strong relationships with key industry players, enhancing company reputation and market presence.
- Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
- Conducted regular performance reviews of sales territories, identifying areas for improvement and reallocating resources accordingly.
- Increased product sales by effectively communicating technical specifications and benefits to potential clients.
- Maintained up-to-date expertise in industry trends and competitor offerings, ensuring a competitive edge in negotiations.
- Worked closely with support teams to coordinate timely deliveries of products while minimizing backorders or delays.
- Attended product-related technical shows and other activities to represent company products and services.
- Generated and executed sales plans in existing customer base to meet profit increase goals.
- Secured high-value contracts with targeted customer presentations tailored to their specific needs.
- Demonstrated products and specific features at customer locations and special events.
- Serviced existing accounts on regular basis to maximize revenue.
Technical Manager
Canon De Aar
4 2021 - 7 2021
- Handle the tasks of identifying the malfunctioning part of the copier equipment and perform repairing/replacing parts
- Responsible for maintaining the copier machine in good condition by performing regular maintenance
- Handle responsibilities of fixing the malfunctioning part of the copier by following technical guidelines provided in the manual
- Assigned the responsibilities of reassembling machine parts and maintaining machine parts detail
- Assigned the responsibilities of providing technical support
- Marketing of products and business
Manager / Owner
Copytech Garden Route
05.2012 - 06.2021
- Manage my own business which included the selling and repairing office equipment and security solutions
- Marketing of products and business
Technical Manager
Toshiba Garden Route
07.2007 - 05.2012
- Performed the tasks of managing printer inventory and service level agreement with clients
- Assigned the responsibilities of providing technical support
- Handled the responsibilities of buying hardware components of the machine to meet the requirement of customers
- Responsible for adjusting photo copiers by performing preventive maintenance on a regular basis
- Handled the tasks of determining machine equipment malfunctioning part and cleaning the machine
- Assigned the responsibilities of providing sales support by coordinating the marketing activities of the business unit
Technician
Konica Minolta
02.2004 - 07.2007
- Handle the tasks of identifying the malfunctioning part of the copier equipment and perform repairing/replacing parts
- Perform the responsibilities of testing and running copier to ensure proper functionality of the machine
- Responsible for maintaining the copier machine in good condition by performing regular maintenance
- Handle responsibilities of fixing the malfunctioning part of the copier by following technical guidelines provided in the manual
- Assigned the responsibilities of reassembling machine parts and maintaining machine parts detail
Manager / Owner
West Coast Builders
12.2001 - 12.2003
- Construction of building equipment
- Liaise with suppliers in supplying material
- Keep track of inventory
- Sales
Assistant Farm Manager
Vergelegen Estate
01.2001 - 11.2001
- Supervise farm workers
- Maintenance on farm equipment
- Gathering soil samples for testing to plant new vines
- Assist with harvesting
- Admin and general office duties
Cellar Assistant
Nederburg Wines
02.1994 - 11.2000
- Assist the wine making team in daily activities
- In charge of the auction wines which included the fermentation, blending, filtering and bottling of wines
- Operating filling and labelling machines
- Dat to day date capturing of laboratory test on wines
- Record keeping of stock
- Maintenance of equipment
- Planning on daily tasks with wine making
Education
Grade 12 -
Paarl Boys High
Skills
Service Focused
Strong decision maker
Complex problem solver
Excellent management skills
Customer Care
Innovative
Highly organized
References
- Peter Gdanis, Konica Minolta Paarl, 021-8711510
- Eben Boshoff,Pansolutions George,044 0100231
Timeline
Technical Sales Representative
Pansolutions George
12.2022 - Current
Manager / Owner
Copytech Garden Route
05.2012 - 06.2021
Technical Manager
Toshiba Garden Route
07.2007 - 05.2012
Technician
Konica Minolta
02.2004 - 07.2007
Manager / Owner
West Coast Builders
12.2001 - 12.2003
Assistant Farm Manager
Vergelegen Estate
01.2001 - 11.2001
Cellar Assistant
Nederburg Wines
02.1994 - 11.2000
Technical Manager
Canon De Aar
4 2021 - 7 2021
Grade 12 -
Paarl Boys High
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