Ruben Boshoff

Worked as a food waiter, providing high-quality customer service in a fast-paced dining environment. Responsibilities included greeting guests, taking food and beverage orders accurately, serving meals promptly, and ensuring customer satisfaction throughout the dining experience. Maintained cleanliness of tables and service areas, handled payments, and worked closely with kitchen staff to ensure timely and correct orders. Demonstrated strong communication skills, teamwork, and the ability to manage multiple tables efficiently while maintaining a friendly and professional attitude.

• Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
• Consistently received positive feedback from customers regarding both food quality and level of service provided.
• Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
• Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
• Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
• Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Analyzed problems and worked with teams to develop solutions.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Sorted and organized files, spreadsheets, and reports.
• Supported customer service improvements with detailed feedback analysis.