Rubashen Subramoney
Sales Consultant/Technical Manager
Durban
Summary
Technical Sales Manager with strong history of executing sales strategy for electronic systems by prospecting new customers and business. Skilled at using my technical knowledge to determine products and services that meet customer needs and quality standards while maintaining company profitability. Willing to travel significantly and employ proficient knowledge and collaborative and communications skills to execute sales strategy. 10+ years of identifying technical challenges and providing solutions for customers. Well-versed in prospecting and consulting with new customers and industries to enhance, market and drive sales. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
Work History
Technical Sales Manager/Director
Minerva Technologies
Durban
03.2021 - Current
- Developed and executed product market strategy to determine distribution, price and promotion efforts.
- Provided input on contractual agreements for products and services to develop options and maximize profit margins.
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.
- Fostered positive relationships with team members to improve company culture and increase productivity.
- Researched product availability and acquired use, benefits and pricing structure information for clients.
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Prospected new customers to generate sales leads and increased revenue from existing clients.
- Conducted market analyses and presented findings to product team to develop and enhance product offerings.
- Maintained client and company confidence by keeping records confidential and secure to avoid data breach risks.
- Traveled to customer locations to analyze technical challenges, create dynamic strategies and rapidly implement the correct technical solutions.
- Promoted company products and services by attending trade shows and industry conferences.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Senior Sales Executive
Minerva Technologies
Durban
12.2018 - 03.2021
- Utilized multiple marketing strategies to improve profitability.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Protected top-priority accounts by employing effective sales and marketing techniques.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Developed relationships with high-profile clientele by successfully employing my technical experience and sales techniques.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Calculated sales commission for sales team of 4 representatives.
- Prospected leads, scheduled meetings and converted targets into customers.
- Demonstrated products and features to customers, answered questions and overcame objections.
Technical Manager
Minerva Technologies
Durban
07.2016 - 12.2018
- Developed suggestions for technical process improvements to optimize resources.
- Liaised between business and technology units to manage delivery schedules for applications.
- Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
- Evaluated reputation risk and regulatory risk.
- Analyzed company processes to determine outsourcing feasibility.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
- Recruited and trained technical team members.
- Generated earned value management data capture spreadsheets and reports for management.
- Worked closely with customers to evaluate various types of risks such as impact, reputation and regulatory.
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
- Communicated project status, delivering audience messages and change management with clients.
- Procured equipment and oversaw the installation of fire detection; gas suppression; CCTV; access control; voice evacuation and nurse call systems.
Senior Technician
Minerva Technologies
Durban
03.2013 - 06.2016
- Diagnosed problems with fire detection & gas suppression systems by applying technical knowledge and troubleshooting skills.
- Performed complex intergration of fire detection systems and other building systems such as fire dampers ; extraction; lifts; access control and voice evac susyems.
- Repaired components & systems as to control costs.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed preventive maintenance on set schedules.
- Installed new systems and parts with efficient approach.
- Monitored and enforced safety measures to mitigate hazards.
- Monitored spare parts inventory and addressed shortages with personnel.
- Tested components and systems to evaluate performance and identify concerns.
- Drafted preventive maintenance schedule to support equipment longevity.
- Prioritized tasks and planned workflows to meet operational targets.
- Maintained compliance with regulatory standards and safety requirements.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Completed job reports and logs immediately following service calls.
- Tracked and recorded parts and labor costs related to each service call.
Technician
Unicomm
Durban
01.2009 - 02.2013
- Determined maintenance requirements and assigned repairs to qualified employees.
- Drafted preventive maintenance schedule to support equipment longevity.
- Maintained quality assurance and customer satisfaction objectives.
- Set up and performed test activities.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Maintained compliance with regulatory standards and safety requirements.
- Tracked and recorded parts and labor costs related to each service call.
- Completed job reports and logs immediately following service calls.
- Installation and repairs of CCTV; Access control & CATV systems
Education
High School Diploma -
Palmview Secondary
Durban, South Africa 01.2003 - 12.2007
Commissioner
SAQCC
South Africa 01.2018 - Current
Skills
Sales team supervision
Technical knowledge
Reading technical manuals
Understanding of sales retention
Technical requirements understanding
Technical application support
Sales Agreements
Technical report preparation
Supporting sales staff
Technical support expertise
Sales tracking
Field technical services
Increasing sales
Administration management of technical & sales team
Timeline
Technical Sales Manager/Director
Minerva Technologies
03.2021 - Current
Senior Sales Executive
Minerva Technologies
12.2018 - 03.2021
Commissioner
SAQCC
01.2018 - Current
Technical Manager
Minerva Technologies
07.2016 - 12.2018
Senior Technician
Minerva Technologies
03.2013 - 06.2016
Technician
Unicomm
01.2009 - 02.2013
High School Diploma -
Palmview Secondary
01.2003 - 12.2007