I am a committed individual who approaches my work passionately. I am a loyal, reliable and independent person. I work and interact extremely well with other people of any age, gender and culture when in a group or team situation. I am a very goal orientated person and I work hard to ensure my goals are realised. I am a leader by heart and have worked my way to manage or lead other people in every position I have held thus far. I have excellent communication skills, interact very well with others whether in a professional or social setting. Lastly I always manage my time extremely well and organise tasks effectively. It will be a pleasure to make a positive impact and contributions within my next work environment.
Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
*MS Word - Intermediate
*MS Excel - Intermediate
*MS Power Point - Intermediate
*Outlook - Advanced level
*Xero Accounting Software - Advanced level
*Internet Banking & Internet browsing - Advanced level
*Operations management
*Problem-solving
*Performance monitoring
*Process improvement
*Staff management
*Organizational management
*Team leadership
*Operations monitoring
*Operational efficiency
*Performance reporting
*KPI tracking
*Decision-making
*Business planning
*Planning and implementation
*Customer retention
*Inventory management
*Strategic planning
*Workflow optimization
*Client relationships
*Performance management
*Incidents management
*Staff training
*Logistics oversight
*Employee motivation
*Staff development
*Negotiation
Diploma in Business Management
Diploma in Business Management