Ruan Morne Rheeder
Pretoria
Summary
Dynamic IT professional with extensive experience at Quatro IT, specializing in technical support and remote assistance. Proven ability to troubleshoot complex issues and deliver exceptional customer service. Skilled in software installation and computer repairs, consistently enhancing client satisfaction and operational efficiency. Committed to providing top-tier technical solutions.
Overview
15
15
years of professional experience
Work History
Self Employed
Red Hat Consulting
06.2024 - Current
- TECHNICAL COMPUTER ASSISTANCE FOR COMPANIES NATIONAL / INTERNATIONAL
- REMOTE DESKTOP ASSISTANCE
- SOFTWARE SUPPORT
- NETWORK ASSISTANCE
- COMPUTER REPAIRS
- EMAIL SUPPORT
- CLIENT SERVICES
Field Technician
Red Hat Consulting
06.2024 - 12.2024
- TECHNICAL COMPUTER ASSISTANCE FOR COMPANIES NATIONAL / INTERNATIONAL
- REMOTE DESKTOP ASSISTANCE
- SOFTWARE SUPPORT
- NETWORK ASSISTANCE
- COMPUTER REPAIRS
- EMAIL SUPPORT
- CLIENT SERVICES
Chief Executive Officer
Quatro IT
Pretoria
01.2017 - 07.2020
- TECHNICAL COMPUTER ASSISTANCE FOR COMPANIES
- DESKTOP ASSISTANCE
- REMOTE ASSISTANCE
- E-MAIL ASSISTANCE
- COMPUTER REPAIRS
- NETWORK ASSISTANCE
- FIREWALL ASSISTANCE
- COMPUTER ASSISTANCE FOR CLIENTS
- CLIENT SERVICES
Help Desk Specialist
DTML Technologies
Pretoria
04.2017 - 04.2018
- TECHNICAL COMPUTER ASSISTANCE FOR COMPANIES
- DESKTOP ASSISTANCE
- REMOTE ASSISTANCE
- E-MAIL ASSISTANCE
- COMPUTER REPAIRS
- NETWORK ASSISTANCE
- FIREWALL ASSISTANCE
- COMPUTER ASSISTANCE FOR CLIENTS
- CLIENT SERVICES
Administrative Specialist
Autocosmos
Pretoria
05.2010 - 04.2017
- PHOTOSHOP ARTICLE PHOTO’S FOR CATALOGUE
- TAKE MEASURMENTS FOR ELECTRONIC CATALOGUE
- WORKING ON COMPUTER SYSTEMS
Education
Google IT Support Professional Certificate -
Google
10.2023
Degree - CompTIA N+, CompTIA Security +, Information System Auditor
Optimal College - In progress
South AfricaSkills
- Technical support
- Remote assistance
- Software installation
- Computer repairs
- Problem solving
- Customer service
- Maintenance & repair
- Troubleshooting
Personal Information
- Nationality: South African
- Driving License: Code 8
- Marital Status: Unmarried
Languages
- Afrikaans
- English
Hobbies and Interests
- Hack The Box Labs
- Try Hack Me
Identification
8904175023089
Technical And Business Proficiencies - Technical
- Windows
- Apple
- Troubleshooting
- Networking
- Cybersecurity
- Ticket system
Languages
Afrikaans
First Language
English
Upper Intermediate (B2)
B2
Timeline
Self Employed
Red Hat Consulting
06.2024 - Current
Field Technician
Red Hat Consulting
06.2024 - 12.2024
Help Desk Specialist
DTML Technologies
04.2017 - 04.2018
Chief Executive Officer
Quatro IT
01.2017 - 07.2020
Administrative Specialist
Autocosmos
05.2010 - 04.2017
Google IT Support Professional Certificate -
Google
Degree - CompTIA N+, CompTIA Security +, Information System Auditor
Optimal College - In progress
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