ROZWIN LEIGH-GRANT DE KOKER

* MANAGE THE DAILY RUNNING OF NIGHT SHIFT/DAYSHIFT(BEST USE OF RESOURCES TO ENSURE ALL ASPECTS OF THE OPERATIONS ARE COVERED)

* MANAGE DAILY LINE HAUL OPERTIONS, ENSURE LINE HAULS ARE MONITORED EFFICIENTLY

* ESCALATE ANY INCIDENTS TO LINE MANAGEMENT AND THE NECESSARY AUTHORITIES, ENTITIES

* MANAGE ACCES CONTROL

* MANAGE THIRD PARTY SECURITY SUPPLIER DAILY FUNCTIONS (ARMED ESCORT,ETC)

* MONITORING CAMERA SYSTEMS AND DAILY REPORT MANAGEMENT

* SET AND MEET PERFORMANCE TARGETS FOR SPEED,EFFICIENCY AND QUALITY

* LIAISE WITH SUPERVISORS, TEAM LEADERS, OPERATIVES AND THIRD PARTIES TO GATHER INFORMATION

* MONITOR ROUTES, MINIMIZE ERRORS AND TRACK COURIERS

* CONDUCT PRELIMINARY INCIDENT INVESTIGATIONS

* PROVIDE SUFFICIENT SUPPORT TO OPERATIONAL DEPARTMENTS WHERE REQUIRED

• ARRANGING TECHNICIANS TO GO OUT AND ASSIST TRUCKS WITH MECHANICAL AND TECHNICAL BREAKDOWN
• ENSURING THE BREKADOWN IS COMPLETED WITHIN THE TIME ALLOCATED
• MONITORING TECHNICIANS
• MS OFFICE BREAKDOWN OVERALL SHEET
• SOURCING ALTERNATIVE SUPPLIERS
• MANAGES EMERGENCY ROADSIDE TYRE REPLACEMENTS AND MAINTENANCE FOR COMMERCIAL TRANSPORT FLEETS. RAPID DISPATCH, STOCK COORDINATOR AND STRICT ADMINISTRATIVE TRACKING TO MINIMIZE FLEET DOWNTIME
• ADMINISTRATION & BILLING
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• Conducted comprehensive audits to ensure compliance with industry regulations and internal policies.
• Analyzed financial statements and operational data to identify discrepancies and recommend corrective actions.
• Developed and implemented audit plans, enhancing efficiency of audit processes across departments.
• Collaborated with cross-functional teams to address findings and improve overall operational effectiveness.
• Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.

• Operated order picking equipment to efficiently retrieve items from warehouse shelves.
• Ensured accurate inventory levels through systematic tracking and reporting of picked orders.
• Collaborated with team members to streamline order fulfillment processes, enhancing workflow efficiency.
• Trained new staff on safety protocols and operational procedures for order picking tasks.
• Implemented inventory management best practices to minimize errors in order processing.
• Assisted in maintaining a clean and organized work environment to support operational efficiency.
• Excellent communication skills, both verbal and written.
• Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
• Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
• Performed proper lifting and handling techniques to maintain safe working environment.

• Developed and implemented effective merchandising strategies to optimize product placement and visibility.
• Analyzed sales data to identify trends, adjusting inventory levels accordingly for peak performance.
• Collaborated with cross-functional teams to enhance promotional displays and marketing initiatives.
• Trained and mentored new team members on merchandising best practices and company standards.

• Organized and maintained filing systems to ensure accurate record-keeping.
• Processed incoming documents and correspondence for efficient distribution.
• Assisted in the preparation of reports by compiling necessary documentation.
• Implemented improvements in filing protocols to enhance retrieval efficiency.