Summary
Overview
Work History
Education
Skills
Websites
Timeline
Hi, I’m

Roy Skosana

Electronic Security Technician
Johannesburg

Summary

Adept at enhancing security and customer satisfaction, leveraged access control and system troubleshooting skills at ADT Security to significantly reduce false alarms and improve system reliability. Collaborating closely with clients and teams, ensured optimal security solutions and efficient project documentation, showcasing exceptional technical support and strong client relationships.

Overview

23
years of professional experience

Work History

Procelex

Electronic Security Technician
10.2021 - 11.2023

Job overview

  • Provided Gate Automation, Garage Automation, Electric Fencing and CCTV services and installations for Standard Bank insurance clients
  • Provided exceptional customer service, addressing inquiries promptly and professionally to maintain strong relationships with clients.
  • Conducted thorough site assessments to determine damages to existing security devices due to lightning damages and breaking and entering including theft, ensuring proper replacement and repairs.
  • Developed comprehensive documentation for each project, facilitating efficient handover to the client at the end of the installation process.
  • Performed rigorous quality checks on installed systems, ensuring their proper functioning prior to project completion.
  • Proactively identified potential vulnerabilities in existing systems, recommending appropriate upgrades or modifications as needed for enhanced protection.
  • Reduced false alarms by calibrating and fine-tuning security system settings. Enhanced system performance by troubleshooting and resolving electronic security issues.
  • Educated customers on effective use of security systems.

Gauteng Technical Services

Electronic Security Technician
01.2019 - 01.2021

Job overview

Provided Gate Automation, Garage Automation, Electric Fencing and CCTV services and installations for clients Provided exceptional customer service, addressing inquiries promptly and professionally to maintain strong relationships with clients. Optimized inventory management, reducing waste and improving stock availability for essential components. Conducted thorough site assessments to determine optimal placement of security devices, ensuring maximum protection for clients. Developed comprehensive documentation for each project, facilitating efficient handover to the client at the end of the installation process. Collaborated closely with sales representatives to ensure accurate quotes were provided based on client requirements, resulting in increased sales conversions. Performed rigorous quality checks on installed systems, ensuring their proper functioning prior to project completion. Proactively identified potential vulnerabilities in existing systems, recommending appropriate upgrades or modifications as needed for enhanced protection. Reduced false alarms by calibrating and fine-tuning security system settings. Enhanced system performance by troubleshooting and resolving electronic security issues. Educated customers on effective use of security systems.

BRS Systems/Self Employed

Electronic Security Technician
11.2015 - 02.2018

Job overview

Provided Gate Automation, Garage Automation, Electric Fencing and CCTV services and installations for clients
Provided exceptional customer service, addressing inquiries promptly and professionally to maintain strong relationships with clients.
Optimized inventory management, reducing waste and improving stock availability for essential components.
Conducted thorough site assessments to determine optimal placement of security devices, ensuring maximum protection for clients.
Developed comprehensive documentation for each project, facilitating efficient handover to the client at the end of the installation process.
Collaborated closely with sales representatives to ensure accurate quotes were provided based on client requirements, resulting in increased sales conversions.
Performed rigorous quality checks on installed systems, ensuring their proper functioning prior to project completion.
Proactively identified potential vulnerabilities in existing systems, recommending appropriate upgrades or modifications as needed for enhanced protection.
Reduced false alarms by calibrating and fine-tuning security system settings.
Enhanced system performance by troubleshooting and resolving electronic security issues.
Educated customers on effective use of security systems.

ABE Security

Electronic Security Technician
08.2015 - 09.2015

Job overview

Minimized risk of unauthorized access by implementing high-quality access control systems for commercial clients.
Increased customer retention through exceptional technical support and customer service.
Provided exceptional customer service, addressing inquiries promptly and professionally to maintain strong relationships with clients.
Optimized inventory management, reducing waste and improving stock availability for essential components.
Conducted thorough site assessments to determine optimal placement of security devices, ensuring maximum protection for clients.
Developed comprehensive documentation for each project, facilitating efficient handover to the client at the end of the installation process.
Collaborated closely with sales representatives to ensure accurate quotes were provided based on client requirements, resulting in increased sales conversions.
Performed rigorous quality checks on installed systems, ensuring their proper functioning prior to project completion.
Proactively identified potential vulnerabilities in existing systems, recommending appropriate upgrades or modifications as needed for enhanced protection.
Reduced false alarms by calibrating and fine-tuning security system settings.
Enhanced system performance by troubleshooting and resolving electronic security issues.
Educated customers on effective use of security systems.

Londoloza Protection

Electronic Security Technician
01.2014 - 07.2015

Job overview

  • Minimized risk of unauthorized access by implementing high-quality access control systems for commercial clients.
  • Increased customer retention through exceptional technical support and customer service.
  • Provided exceptional customer service, addressing inquiries promptly and professionally to maintain strong relationships with clients.
  • Optimized inventory management, reducing waste and improving stock availability for essential components.
  • Conducted thorough site assessments to determine optimal placement of security devices, ensuring maximum protection for clients.
  • Developed comprehensive documentation for each project, facilitating efficient handover to the client at the end of the installation process.
  • Collaborated closely with sales representatives to ensure accurate quotes were provided based on client requirements, resulting in increased sales conversions.
  • Performed rigorous quality checks on installed systems, ensuring their proper functioning prior to project completion.
  • Proactively identified potential vulnerabilities in existing systems, recommending appropriate upgrades or modifications as needed for enhanced protection.
  • Reduced false alarms by calibrating and fine-tuning security system settings.
  • Enhanced system performance by troubleshooting and resolving electronic security issues.
  • Educated customers on effective use of security systems.

BRS Systems/Self Employed

Electronic Security Technician
03.2011 - 06.2014

Job overview

  • Reduced false alarms by calibrating and fine-tuning security system settings.
  • Enhanced system performance by troubleshooting and resolving electronic security issues.
  • Maximized client satisfaction with timely and efficient installations of electronic security systems.
  • Exceeded customer expectations by customizing security solutions to fit their unique needs.
  • Collaborated with team members to complete complex installations on time and within budget.
  • Improved team efficiency by providing training on new equipment and procedures to fellow technicians.
  • Educated customers on effective use of security systems.
  • Provided exceptional customer service, addressing inquiries promptly and professionally to maintain strong relationships with clients.
  • Conducted thorough site assessments to determine optimal placement of security devices, ensuring maximum protection for clients.
  • Developed comprehensive documentation for each project, facilitating efficient handover to the client at the end of the installation process.
  • Performed rigorous quality checks on installed systems, ensuring their proper functioning prior to project completion.

ADT Security

Electronic Security Technician
01.2001 - 01.2011

Job overview

  • Minimized risk of unauthorized access by implementing high-quality access control systems for commercial clients.
  • Increased customer retention through exceptional technical support and customer service.
  • Provided exceptional customer service, addressing inquiries promptly and professionally to maintain strong relationships with clients.
  • Optimized inventory management, reducing waste and improving stock availability for essential components.
  • Conducted thorough site assessments to determine optimal placement of security devices, ensuring maximum protection for clients.
  • Developed comprehensive documentation for each project, facilitating efficient handover to the client at the end of the installation process.
  • Collaborated closely with sales representatives to ensure accurate quotes were provided based on client requirements, resulting in increased sales conversions.
  • Performed rigorous quality checks on installed systems, ensuring their proper functioning prior to project completion.
  • Proactively identified potential vulnerabilities in existing systems, recommending appropriate upgrades or modifications as needed for enhanced protection.
  • Reduced false alarms by calibrating and fine-tuning security system settings.
  • Enhanced system performance by troubleshooting and resolving electronic security issues.
  • Educated customers on effective use of security systems.

Education

Dawnview High
Primrose, South Africa

High School Diploma
04.2001

Germiston College
Germiston, South Africa

College Diploma from Electrical Engineering
04.2001

University Overview

Electronic Circuitry repair training and certification.

Elvey International
Johannesburg, South Africa

No Degree from Security Systems Installation And Repair
04.2001

University Overview

Electronic Security Training in Alarm Systems including DSC alarms,

Caddex Alarm, IDS alarms, FBI alarms and Paradox alarms at Elvey and Honeywell.

DSC beginners & Intermediate Pyronix & outdoor PIR’S and beams.

DSC advanced Caddy beginners & Intermediate Caddy advanced.

FBII, Paradox, Texecom, IDS, Acces control.

Gauteng Technical Services
Johannesburg, South Africa

No Degree from Electronic Security
04.2001

University Overview

Automation of Garage and gate motors training.


Installation and service training of Boom gates and Electric fencing.


Replacement and installation of inverters and batteries training excluding solar panels.

Skills

Access Control Systems

Timeline

Electronic Security Technician

Procelex
10.2021 - 11.2023

Electronic Security Technician

Gauteng Technical Services
01.2019 - 01.2021

Electronic Security Technician

BRS Systems/Self Employed
11.2015 - 02.2018

Electronic Security Technician

ABE Security
08.2015 - 09.2015

Electronic Security Technician

Londoloza Protection
01.2014 - 07.2015

Electronic Security Technician

BRS Systems/Self Employed
03.2011 - 06.2014

Dawnview High

High School Diploma
04.2001

Germiston College

College Diploma from Electrical Engineering
04.2001

Elvey International

No Degree from Security Systems Installation And Repair
04.2001

Gauteng Technical Services

No Degree from Electronic Security
04.2001

Electronic Security Technician

ADT Security
01.2001 - 01.2011
Roy SkosanaElectronic Security Technician