Property renovations
Roxzanne Odendaal
Real Estate Agent
Pretoria,Gauteng
Summary
Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking, passionate and eager to secure a position.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Grace Properties
01.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketing and sell property for clients by hosting open houses and advertising online and in print.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Advertise client properties through websites, social media, and real estate guides.
- Maintain connections with clients to encourage repeat business and referrals.
- Liaise between buyers and sellers to provide positive experiences for both parties.
- Present purchase offers to sellers for consideration.
- Negotiate, facilitate, and manage real estate transactions.
- Communicate with clients to understand property needs and preferences.
- Develop and maintain relationships with clients through networking, postcards, and cold calling.
- Review market research data and change sales plans accordingly.
- Develop and present proposals to clients to raise awareness of potential real estate investments.
- Conduct comprehensive market analysis to identify opportunities for investors.
- Advise clients on market conditions and property value for informed decision-making.
- Develop and implement strategic marketing plans to increase potential for selling properties and generate more leads.
- Establish positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Review and execute confidential documents, contracts and disclosures.
- Manage scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Review property listings, interview potential clients, accompany clients to properties and effectively communicate condition of sales.
- Coordinate appointments to show tenants and buyers prospective homes.
- Leverage market knowledge and analysis to provide guidance and advice on best options for clients.
- Educate clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Negotiate contracts with buyers and sellers to maximize customer savings.
- Collaborate with mortgage companies to accurately determine loan and mortgage options for clients.
- Perform home evaluations and develop competitive market analysis for individual homes.
- Develop and implement marketing strategies to maximize sales and attract new clients.
- Conduct weekly open houses and provide feedback to sellers on potential buyers.
- Collaborate with stakeholders to complete property sales and purchases.
- Generate leads for sales and rental properties through cold calls and referrals.
- Adhere to the Property Practitioners Regulatory Authority Acts and the Code of Conduct.
Real Estate Agent
Leapfrog Property
Pretoria
12.2017 - 01.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Presented purchase offers to sellers for consideration.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Reviewed market research data and changed sales plans accordingly.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Advised clients on market conditions and property value for informed decision-making.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Reviewed and executed confidential documents, contracts and disclosures.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Coordinated appointments to show buyers prospective homes.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Developed new business and managed new and existing clients.
- Collaborated with stakeholders to complete property sales and purchases.
- Generated leads for sales properties through cold calls and referrals.
Sales Executive Supervisor
Sylkard
Pretoria
02.2015 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Presented professional image consistent with company's brand values.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Set and achieved company defined sales goals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
Executive Search Consultant
SwiftCareers
Pretoria
07.2014 - 01.2015
- Utilized recruitment technology tools and platforms to streamline recruitment processes.
- Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates.
- Identified and sourced qualified candidates for open positions to meet organizational needs.
- Screened and interviewed candidates to evaluate potential employees' qualifications.
- Conducted background checks, reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria.
- Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
- Negotiated offers and closed deals to finalize recruitment process and secure best talent.
- Managed and sourced from third-party recruiting agencies to expand potential candidate pool.
- Networked and built relationships with potential candidates and industry professionals to identify potential candidates, stay informed about industry trends and gain insight into skills and qualifications in demand.
- Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals.
Personal Assistant
Willbouw Express
Vanderbijlpark
05.2011 - 10.2012
- Data capturing
- Maintain data base
- Cost saving initiatives
- Scheduling
- Invoicing
- Working with suppliers
- Stock control
- Warehousing
- Petty Cash
- General admin duties
- Delivery / Route Planning
Senior Manageress
Wimpy Vaal Mall
Vanderbijlpark
02.2004 - 04.2011
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved safety procedures to create safe working conditions for workers.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Managed and motivated employees to be productive and engaged in work.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Junior Manageress
El Paso Spur
Vanderbijlpark
01.2001 - 01.2004
- Supervised food presentation and plating to enhance visual appeal.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Controlled food costs and managed inventory.
- Monitored food inventory and supplies to prevent waste.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Monitored food preparation, production, and plating for quality control.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Served consistent portions following recipes and control standards.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Directed food preparation and cooking activities to meet health and safety standards.
- Enforced provision of services in line with company standards.
- Established and maintained relationships with key customers to promote satisfaction and loyalty.
- Developed and executed strategies to improve customer experience in hospitality settings.
- Trained and supervised staff to provide highest level of customer service.
- Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
Public Relations Officer
Emerald Casino and Resort
Vanderbijlpark
12.1999 - 12.2000
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Implemented content editorial calendar to plan marketing campaigns and manage content.
- Built and maintained positive relationships with public.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Real Estate
Brain Trust Academy / PPRA
South Africa 01.2018 - 06.2023
NQF5 - undefined
SETA
Skills
EE STATUSWhite, FemaleID NUMBER820305 0188 087NATIONALITYSouth AfricaLOCATIONGauteng – Pretoria (Faerie Glen)
Buyer contracts
Presenting
Market monitoring
Property assessments
Real estate development
Comparative market analysis
Works well independently
Association of Realtors - PPRA
Residential Full & Sectional Title
Excellent teamwork
Property tours and inspections
Rental management
Real estate law
Active Full status NQF4 Real Estate License
Fluent in Afrikaans & English
Accomplished in commission sales
House showings
Marketing and advertising
Sales closing
Accredited Buyer Representative (ABR)
Client-oriented
MLS expert
CMA software knowledge
Additional Information
- Page 1 of 7
Accomplishments
- Generated $ 140 000 in new home sales in 2020
- Supervised and managed a team of 27 staff members.
- Won the National Wimpy campaign in 2010.
- Modelling shoot for the 2008 Wedding Collection.
Interests
Soccer
Dancing
Reading
Timeline
Grace Properties
01.2022 - Current
Real Estate
Brain Trust Academy / PPRA
01.2018 - 06.2023
Real Estate Agent
Leapfrog Property
12.2017 - 01.2021
Sales Executive Supervisor
Sylkard
02.2015 - 11.2017
Executive Search Consultant
SwiftCareers
07.2014 - 01.2015
Personal Assistant
Willbouw Express
05.2011 - 10.2012
Senior Manageress
Wimpy Vaal Mall
02.2004 - 04.2011
Junior Manageress
El Paso Spur
01.2001 - 01.2004
Public Relations Officer
Emerald Casino and Resort
12.1999 - 12.2000
NQF5 - undefined
SETA