Roxanne Menton
Product Category Manager
Krugersdorp
Summary
I, Roxanne Menton is an experienced Product Category Manager with a robust background in data analytics, specializing in driving product strategy, optimizing category performance, and making data-driven decisions that enhance business outcomes. With 5 years of experience in product management, I have successfully managed a diverse portfolio of product categories, leveraging advanced analytics to identify market trends, optimize pricing strategies, and improve product assortment.
Combining a passion for data and a keen eye for market insights, I excel at translating complex datasets into actionable strategies that maximize profitability, streamline inventory management, and deliver superior customer experiences. Skilled in using tools like Excel, Tableau, SQL, and Google Analytics, I apply cutting-edge analytics to forecast demand, monitor key performance indicators, and identify opportunities for growth.
In previous roles, I have worked closely with cross-functional teams, including marketing, sales, and supply chain, to develop and execute category strategies that align with organizational goals. Known for a strategic mindset, I bring a collaborative approach to decision-making, consistently aligning product offerings with consumer preferences and market shifts.
With a deep understanding of both the technical and business sides of product management, I am passionate about using data to optimize product performance and contribute to overall business success. I am always focused on staying ahead of trends and utilizing data analytics to drive competitive advantages in the marketplace. I enjoy new challenges and find adventure in any new task I tackle.
Overview
9
9
years of professional experience
Work History
Product Category Manager
ASBIS Africa - Apple
10.2024 - Current
- Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.
- Analyzed sales performance and adjusted marketing strategies to optimize revenue generation.
- Managed a diverse portfolio of products, ensuring optimal mix between high-margin items and cost-effective options for customers.
- Mentored junior team members in category management best practices, contributing to a high-performing and collaborative work environment.
- Benchmarked category performance against industry standards, identifying areas for improvement and implementing targeted initiatives.
- Maximized category turnover through proactive management strategies.
- Developed and executed spend category to support business objectives.
- Collaborated with cross-functional teams to develop promotional campaigns that effectively increased category awareness and sales growth.
- Identified and reported key performance indicators to define successful category management.
- Conducted competitive analysis to inform pricing strategies, enhancing profitability.
- Implemented data analysis tools for better forecasting, significantly improving accuracy.
- Optimized inventory levels, minimizing stockouts while reducing excess inventory.
- Collaborated with sales teams to understand customer needs, tailoring category offerings to increase customer satisfaction.
- Developed and implemented category strategies to align with corporate objectives, substantially increasing efficiency.
- Mentored local personnel on best practices and protocols to maximize productivity.
Key Account Manager
ASBIS Africa
05.2023 - 10.2024
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
Key Account Executive
SMD Technologies
01.2020 - Current
- Manage a total of 15 accounts worth R74 Million annually in sales
- Increased the growth of all accounts by an average of 30% annually
- Increased business volume by 150% by implementing new customer service initiative
- Recovered 3 dormant accounts and grew them by an average of 95%
- Monitored client accounts, analysed incomings and outgoings, and performed daily, weekly, and annual forecasts
- Strategized with team to win market share from competitors
- Implemented marketing initiatives, boosting revenue by 53%
- Project planned and launched a Smart watch range within a well-established brand in South Africa
- Develop and curate range reviews for customers that are unique to their market
- Provide professional after-sales support to maximize customer loyalty
- Proven experience as an Account Executive, or similar sales/customer service role
- Knowledge of market research, sales and negotiating principles
- Outstanding knowledge of MS Office; knowledge of CRM software (Microsoft Power BI)
- Excellent communication/ presentation skills and ability to build relationships
- Organizational and time-management skills
- A business acumen
- Manage a team and keep them motivated and goal focused
Key Account Executive
Artifact
07.2018 - 07.2019
- Managed the relationship with the company's biggest account
- Developing and sustaining solid relationships with key clients that bring in the most income for the company
- Addressing and resolving key clients' complaints
- Acting as the main point of contact between key clients and internal teams
- Communicating and collaborating with the advertising, design, marketing, sales and logistics departments to ensure that key clients' needs are met
- Developing a thorough understanding of key clients needs and requirements and preparing customised solutions
- Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goals
- The ability to build rapport with key clients and suppliers
- On boarding new suppliers
- The ability to handle multiple client accounts
- Strong negotiation and leadership skills
- Exceptional customer service skills
- Excellent communication skills
Operations Manager
Total print
01.2016 - 07.2018
- Ensuring all operations are carried on in an appropriate, cost-effective way
- Improving operational management systems, processes and best practices
- Building strong lasting relationships with suppliers
- Product planning multiple projects at once to ensure they all meet their deadlines
- Getting quotes from various suppliers to give my clients the best possible cost for printing
- Ensure the timely and successful delivery of our solutions according to the customer needs and objectives
- Develop new business with existing client and / or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunity within territory
- Assist with challenging client requests or issue escalations as needed
- Recruit, train and supervise staff
- Exceptional customer service skills
Education
Diploma - Data Analysis
The London School of Economics And Politics
04.2001 -
Diploma - Multimedia Design
Damelin
01.2009 - 01.2010
Diploma - Web Development
University of Cape Town
Excel Training - undefined
Excel Academy
Skills
Strategic sourcing
Vendor relations
Sales tracking
E-commerce management
Supplier relationship management
Merchandising strategies
Supply chain optimization
Category development
Pricing strategy
Demand forecasting
Sales training
Data analytics
Data analysis
Product management
Risk mitigation
Qualifications Summary
- Successfully runs 12 accounts which brings in sales of R74 Million annually
- Had an average growth overall of 30% annually
- Handled up to 12 projects at once, while maintaining a high satisfaction rate among my clients
- Manage a team and keep them motivated and goal focused
- Awarded for clearing aged stock within the business of a value of R14 million
- Highly Skilled and proficient in Data Analysis and Strategising
Timeline
Product Category Manager
ASBIS Africa - Apple
10.2024 - Current
Key Account Manager
ASBIS Africa
05.2023 - 10.2024
Key Account Executive
SMD Technologies
01.2020 - Current
Key Account Executive
Artifact
07.2018 - 07.2019
Operations Manager
Total print
01.2016 - 07.2018
Diploma - Multimedia Design
Damelin
01.2009 - 01.2010
Diploma - Data Analysis
The London School of Economics And Politics
04.2001 -
Diploma - Web Development
University of Cape Town
Excel Training - undefined
Excel Academy
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