Summary
Overview
Work History
Education
Skills
References
Education - Qualifications
Personal Information
Accomplishments
Ethnicity
Timeline
Generic
Rowan James Williams

Rowan James Williams

Johannesburg

Summary

Dynamic business development leader with a proven track record at KYC Lookup, driving strategic growth and forging key partnerships. Expert in sales management and negotiation, I consistently exceed revenue targets while mentoring high-performing teams. Adept at leveraging market insights to identify opportunities, I thrive in competitive environments and deliver impactful results.

Overview

29
29
years of professional experience

Work History

Head - Business Development Sub-Sahara

KYC Lookup
04.2025 - Current
  • Strategic Planning: We will develop and execute long-term business growth strategies, establishing clear revenue targets and identifying promising new market segments and potential customers.
  • Opportunity Identification: A proactive approach will be taken to identify and pursue new business opportunities, including exploring new markets, strategic partnerships, and potential acquisitions.
  • Relationship Building: Building and nurturing strong relationships with key stakeholders, such as prospective clients, partners, and industry leaders, will be a priority.
  • Team Leadership: I will focus on leading, mentoring, and fostering the professional growth of our business development team.
  • Collaboration: Effective collaboration with cross-functional teams-including sales, marketing, and product development-will be essential to achieving our overarching business objectives.
  • Market Research and Analysis: Comprehensive market research and analysis will be conducted to gain a deep understanding of market trends, the competitive landscape, and evolving customer needs.
  • Reporting and Analysis: We will rigorously track, analyze, and report on business development performance and progress to senior management.
  • Negotiation: I will lead negotiations with partners and clients to secure advantageous terms and maximize profitability.

Director - Sub Saharan Africa

AML ANALYTICS
04.2023 - 01.2025
  • Develop and maintain strong knowledge of our AML RegTech and SupTech solutions.
  • Manage and grow $925,000 client portfolio with year on year growth.
  • Research target customers, identify key contacts and generate interest.
  • Source new opportunities through prior contacts, cold calls and campaigns.
  • Conduct fit-gap analysis with financial institutions to assess fitment between their requirements and our solutions.
  • Conduct client demonstrations that are tailored to meet the specific requirements and business needs of the client.
  • Independently drive sales opportunities from end-to-end.
  • Track and update all pipeline activity using company mandated tools.
  • Requirement to travel frequently to meet clients across the entire North America region and attend industry events.
  • Developing and implementing Sales and Marketing strategies.
  • Creating Business Intelligence reports and defining business requirements.
  • Building and developing the Sales Team.
  • Managing staff performance and providing guidance.
  • Preparing sales budgets and concurrently creating and executing sales strategies.
  • Developing strategic and bespoke sales plans tailored to specific client needs.
  • Maximizing sales opportunities to ensure continuous growth.
  • Communicating effectively with C-Level executives.

Strategic Sales Manager - Government

LEXISNEXIS
04.2015 - 03.2023
  • The Government Segment portfolio currently has a valuation of R 258 million.
  • The team dedicated to supporting this portfolio consists of five Key Account Managers and ten Account Managers, who manage relationships at both national and provincial levels.
  • Our primary areas of focus within this segment are State-Owned Enterprises (SOEs), Municipalities, and National Departments. Furthermore, our reach extends into Africa, specifically encompassing the Central and Western regions.
  • Having consistently achieved year-on-year growth through effective management and expansion of a R 52 million Key Account client portfolio, I possess a strong record of success.
  • My previous responsibilities included cultivating robust business relationships with key clients, which often involved travel throughout South Africa to ensure their needs were met.
  • Furthermore, I have experience in the development of strategic and customized sales plans designed to optimize sales opportunities and foster sustained growth.
  • I am also adept at communicating with C-Level executives.

Senior National Account Manager

MEDIA 24
08.2013 - 03.2015
  • Created and regularly updated detailed account plans to drive success.
  • Successfully developed and presented compelling sales proposals to potential clients.
  • Cultivated and maintained strong, strategic business relationships with our key customer accounts.
  • Provided consistent and reliable after-sales support to ensure client satisfaction and retention.
  • Effectively managed and consistently achieved assigned sales targets.
  • Proactively monitored competitor activities to identify opportunities and effectively articulate our value proposition to clients.
  • Developed and implemented effective sales strategies to expand market reach and increase revenue.
  • Successfully conducted new business prospecting activities to build a robust sales pipeline.

Key Account Manager

LIQUID TELECOM (Neotel)
02.2012 - 07.2013
  • Experienced in serving strategic and enterprise-level clients.
  • Deep understanding of Enterprise Class Connectivity & Voice solutions, including MPLS, VPN, and Call Centers.
  • Proven ability to build and maintain strong strategic relationships with C-level executives.
  • Extensive experience in managing services across a diverse client base.
  • Successfully sold converged technology solutions.
  • Adept at conducting business development activities to acquire new clients.
  • Successfully promoted and sold managed and hosted PBX solutions.

Key Account Executive

Gagasi FM
01.2011 - 02.2012
  • Cultivated and sustained strong business relationships.
  • Developed effective sales strategies to drive growth.
  • Successfully maximized media profitability on an annual basis.
  • Designed innovative product services and conducted thorough marketing analysis.
  • Implemented strategies to reduce operating costs within my key account portfolio.
  • Identified and assessed potential risk and fraud indicators.
  • Tailored sales and business plans to meet specific client needs.

Key Account Consultant

TRUDON (PTY) LTD
01.2005 - 12.2010
  • Nurtured and expanded business relationships.
  • Formulated and implemented effective sales strategies.
  • Successfully maximized media profitability on a yearly basis.
  • Conceptualized product services and conducted thorough marketing analysis.
  • Achieved reductions in operating costs within my key account portfolio.
  • Identified and assessed risk and fraud indicators.
  • Developed tailored sales and business plans.

Sales Manager

VODACOM SP
06.2002 - 12.2004
  • I successfully implemented both strategic and tactical sales plans to achieve business objectives.
  • I conducted thorough customer satisfaction reviews, gathering valuable feedback to improve our services.
  • I have a proven track record of developing and maintaining excellent relationships with key clients, fostering long-term partnerships.
  • I am experienced in analyzing and compiling complex tenders, ensuring accurate and competitive submissions.
  • I played a key role in developing effective sales and marketing strategies to drive revenue growth.
  • I have the technical skills to develop BI reports and define clear business requirements to support data-driven decision-making.
  • I have experience in developing and coaching high-performing sales teams.
  • I effectively managed staff performance, providing guidance and support to ensure team success.
  • My responsibilities included preparing sales budgets and subsequently creating and executing comprehensive sales strategies.

Technical Consultant - Service Centre

MTN
05.1999 - 05.2002
  • I handled Level 1 repairs internally.
  • I communicated with manufacturers regarding warranty claims.
  • I assisted walk-in clients with Out-of-Box Failures (OBFs).
  • I coordinated the sending of complex repairs to external manufacturers.
  • I performed software upgrades on all mobile devices.
  • I managed the process of sending out-of-warranty devices to an external repair center for repair.
  • I was responsible for booking in all handsets and issuing the corresponding job cards.

Radar Operator - Ships

S.A. NAVY
12.1996 - 04.1999
  • During my time as a Radar Operator in the South African Navy, I was responsible for detecting enemy forces and alerting our units.
  • The equipment I utilized was capable of identifying potential threats through the communications system.
  • In addition, I operated specialized 'firefinder' radar systems, which allowed for the detection of various objects and the determination of their locations.
  • I served on two ships: the SAS Outeniqua, a Replenishing Vessel, and the SAS Drakensberg.
  • My role also involved intense specialized training in radar operations, a technology that is crucial for military surveillance in detecting enemy aircraft, ships, and ground targets.

Education

Lean Six Sigma -

RELX Group
01.2017

Certificate: Sales Management Level 4 - Value Creation

Think Sales Academy
01.2015

Prospecting & Customer Satisfaction -

NRS Media Academy
01.2010

Certificate: Sales Strategy & Negotiation -

Nortjie & Associates
01.2009

Dealing with Difficult People -

CBM Training Academy
01.2008

Certificate: Conflict Management -

Vetta Communication
01.2007

Certificate: Successful Sales Techniques -

Kwelanga Training Academy
01.2006

Basic Training Certificate - Radar Operator, Protection Personnel

S.A. NAVY
01.1999

Skills

  • Microsoft Office
  • Sales Management
  • Coaching and Mentoring
  • Sales Processes
  • Business Relationship Skills
  • Key Account Management
  • Six Sigma
  • Business Development
  • Lead Generation
  • Sales and Marketing Strategy
  • Team leadership
  • Sales forecasting
  • Teamwork and collaboration
  • Sales Growth

References

References available upon request.

Education - Qualifications

  • Radar Operator Basic Training Certificate, S.A. NAVY, 1999
  • Successful Sales Techniques, Kwelanga Training Academy, 2006
  • Conflict Management, Vetta Communication, 2007
  • Dealing with Difficult People, CBM Training Academy, 2008
  • Sales Strategy & Negotiation, Nortjie & Associates, 2009
  • Prospecting & Customer Satisfaction, NRS Media Academy, 2010
  • Sales Management Level 4 Value Creation, Think Sales Academy, 2015
  • Lean Six Sigma, RELX Group, 2017

Personal Information

Accomplishments

    Top Key Account Manager – 2015

    Best Newcomer - 2015

    Top Key Account Manager - 2016

    Top Key Account Manager - 2017

    Highest Revenue - 2017

    Deal of the Year SARS 2018

    Top Key Account Manager - 2019

    Top Key Account Manager - 2020

    Deal of the Year DOJ & OCJ - 2021

    Top Sales Rep - 2008

    Top Sales Rep - 2009

    Top Sales Rep - 2010

    MD Sales Award - 2010

Ethnicity

Coloured

Timeline

Head - Business Development Sub-Sahara

KYC Lookup
04.2025 - Current

Director - Sub Saharan Africa

AML ANALYTICS
04.2023 - 01.2025

Strategic Sales Manager - Government

LEXISNEXIS
04.2015 - 03.2023

Senior National Account Manager

MEDIA 24
08.2013 - 03.2015

Key Account Manager

LIQUID TELECOM (Neotel)
02.2012 - 07.2013

Key Account Executive

Gagasi FM
01.2011 - 02.2012

Key Account Consultant

TRUDON (PTY) LTD
01.2005 - 12.2010

Sales Manager

VODACOM SP
06.2002 - 12.2004

Technical Consultant - Service Centre

MTN
05.1999 - 05.2002

Radar Operator - Ships

S.A. NAVY
12.1996 - 04.1999

Lean Six Sigma -

RELX Group

Certificate: Sales Management Level 4 - Value Creation

Think Sales Academy

Prospecting & Customer Satisfaction -

NRS Media Academy

Certificate: Sales Strategy & Negotiation -

Nortjie & Associates

Dealing with Difficult People -

CBM Training Academy

Certificate: Conflict Management -

Vetta Communication

Certificate: Successful Sales Techniques -

Kwelanga Training Academy

Basic Training Certificate - Radar Operator, Protection Personnel

S.A. NAVY

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Rowan James Williams