Roux Duvenhage
Software Developer/IT Technician
Bloemfontein
Summary
Dynamic Software Developer with a proven track record at OVK, excelling in problem-solving and technical support. Enhanced software efficiency by modernizing code and automating tasks, resulting in increased development speed. Strong communicator and collaborator, committed to delivering exceptional customer-oriented solutions and fostering a positive team environment.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Software Developer/IT Support
OVK
01.2025 - Current
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Updated old code bases to modern development standards, improving functionality.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- Corrected, modified and upgraded software to improve performance.
- Contributed to open source projects, enhancing product features and community engagement.
- .Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
- .Boosted customer satisfaction rates through timely resolution of reported technical issues during the support phase of projects.
- Increased development speed by automating repetitive tasks using scripts and tools.
- Translated customer requirements into written use cases.
- Reduced system downtime by establishing robust monitoring and quick response protocols.
Waiter/Bartender
Staffy Pub & Grill
08.2020 - 12.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Promoted specials or upsold items to increase average check amount.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Communicated with kitchen staff to enable accurate food preparation.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Kept bar presentable and well-stocked to meet customer needs.
Camera Operator/IT Technician
SuperSport
01.2022 - 07.2024
- Maintained a calm demeanor under pressure while managing tight deadlines or unexpected challenges on set.
- Adapted shooting style for various projects such as documentaries, commercials, music videos, and news segments to create engaging visuals that matched the tone of each piece.
- Enhanced video quality by skillfully operating camera equipment and adjusting angles, focus, and lighting.
- Worked closely with the production team to coordinate shoots and ensure seamless execution of creative concepts.
- Developed strong relationships with producers and talent through clear communication skills and professional conduct on set.
- Demonstrated flexibility in adapting to changing schedules or project requirements, maintaining focus on delivering high-quality footage within deadlines.
- Mastered new camera technologies quickly to stay current with industry trends and maintain a competitive edge in the field.
- Streamlined editing processes by efficiently organizing and logging footage for easy access during postproduction.
- Utilized various camera formats and lenses for different lighting scenarios.
- Collaborated with directors to capture their vision, resulting in successful video productions.
- Set up equipment for inside and outside shots.
- Worked with directors to capture desired shots.
- Maximized production efficiency by keeping gear clean, organized, and ready for use at all times.
- Set up and operated remote cameras for live video feeds.
- Managed a crew of assistants effectively delegating tasks related to camera setup, maintenance, storage management when needed.
- Fostered a safe working environment by adhering to safety guidelines and ensuring proper use of equipment.
- Operated television studio cameras during live production.
- Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
- Raised production value by suggesting innovative shooting angles and techniques.
- Provided IT support by creating new links to watch the streams live and had to manage a team of professional camera operators.
Education
No Degree -
EDUVOS
Bloemfontein 04.2001 -
High School Diploma -
Grey College
Bloemfontein 04.2001 -
Skills
Software development
Accomplishments
Represented Free State at SA Schools Waterpolo
Represented Free State at SA Schools Athletics
Represented South Africa at Junior Rugby Tournament in Rome/Italy.
Grey College First team Rugby 2018
Grey College First team Waterpolo 2013-2018
Free State u/20 and u/21 Rugby
Griffons u/21 Rugby
University of the Free State: Young Guns Rugby
Represented Free State at Cravenweek Rugby
References
Shaaid Sedat
Tel: 082 669 9778
Joe Beukes
Tel: 084 063 0021
Brandon Matthews
Tel: 079 092 5819
Christo Dippenaar
Tel: 082 434 0216
Dwight Butler (Social Reference)
Tel: 076 740 5128
Timeline
Software Developer/IT Support
OVK
01.2025 - Current
Camera Operator/IT Technician
SuperSport
01.2022 - 07.2024
Waiter/Bartender
Staffy Pub & Grill
08.2020 - 12.2024
No Degree -
EDUVOS
04.2001 -
High School Diploma -
Grey College
04.2001 -
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