Roux Duvenhage
Software Developer/IT Technician
Bloemfontein
Summary
Dynamic Software Developer with a proven track record at OVK, excelling in problem-solving and technical support. Enhanced software efficiency by modernizing code and automating tasks, resulting in increased development speed. Strong communicator and collaborator, committed to delivering exceptional customer-oriented solutions and fostering a positive team environment.
Overview
6
6
years of professional experience
3
3
Languages
14
14
years of post-secondary education
Work History
Software Developer/IT Support/Web Developer
OVK
01.2025 - Current
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Updated old code bases to modern development standards, improving functionality.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- Corrected, modified and upgraded software to improve performance.
- Contributed to open source projects, enhancing product features and community engagement.
- .Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
- .Boosted customer satisfaction rates through timely resolution of reported technical issues during the support phase of projects.
- Increased development speed by automating repetitive tasks using scripts and tools.
- Translated customer requirements into written use cases.
- Reduced system downtime by establishing robust monitoring and quick response protocols.
Waiter/Bartender
Staffy Pub & Grill
08.2020 - 12.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Promoted specials or upsold items to increase average check amount.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Communicated with kitchen staff to enable accurate food preparation.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Kept bar presentable and well-stocked to meet customer needs.
Camera Operator/IT Technician
SuperSport
01.2022 - 07.2024
- Maintained a calm demeanor under pressure while managing tight deadlines or unexpected challenges on set.
- Adapted shooting style for various projects such as documentaries, commercials, music videos, and news segments to create engaging visuals that matched the tone of each piece.
- Enhanced video quality by skillfully operating camera equipment and adjusting angles, focus, and lighting.
- Worked closely with the production team to coordinate shoots and ensure seamless execution of creative concepts.
- Developed strong relationships with producers and talent through clear communication skills and professional conduct on set.
- Demonstrated flexibility in adapting to changing schedules or project requirements, maintaining focus on delivering high-quality footage within deadlines.
- Mastered new camera technologies quickly to stay current with industry trends and maintain a competitive edge in the field.
- Streamlined editing processes by efficiently organizing and logging footage for easy access during postproduction.
- Utilized various camera formats and lenses for different lighting scenarios.
- Collaborated with directors to capture their vision, resulting in successful video productions.
- Set up equipment for inside and outside shots.
- Worked with directors to capture desired shots.
- Maximized production efficiency by keeping gear clean, organized, and ready for use at all times.
- Set up and operated remote cameras for live video feeds.
- Managed a crew of assistants effectively delegating tasks related to camera setup, maintenance, storage management when needed.
- Fostered a safe working environment by adhering to safety guidelines and ensuring proper use of equipment.
- Operated television studio cameras during live production.
- Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
- Raised production value by suggesting innovative shooting angles and techniques.
- Provided IT support by creating new links to watch the streams live and had to manage a team of professional camera operators.
Education
Diploma, Computer Software Development - Software/Web Development
EDUVOS
Bloemfontein 01.2024 - 12.2024
High School Diploma -
Grey College
Bloemfontein 01.2006 - 12.2018
Skills
Software development
Problem-solving
Programming
Object-oriented programming
Testing and debugging
Technical support
Customer-oriented
Communication skills
Teamwork Skills
Web application development
Accomplishments
Represented Free State at SA Schools Waterpolo
Represented Free State at SA Schools Athletics
Represented South Africa at Junior Rugby Tournament in Rome/Italy.
Grey College First team Rugby 2018
Grey College First team Waterpolo 2013-2018
Free State u/20 and u/21 Rugby
Griffons u/21 Rugby
University of the Free State: Young Guns Rugby
Represented Free State at Cravenweek Rugby
References
Shaaid Sedat
Tel: 082 669 9778
Joe Beukes
Tel: 084 063 0021
Brandon Matthews
Tel: 079 092 5819
Christo Dippenaar
Tel: 082 434 0216
Dwight Butler (Social Reference)
Tel: 076 740 5128
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Software Developer/IT Support/Web Developer
OVK
01.2025 - Current
Diploma, Computer Software Development - Software/Web Development
EDUVOS
01.2024 - 12.2024
Camera Operator/IT Technician
SuperSport
01.2022 - 07.2024
Waiter/Bartender
Staffy Pub & Grill
08.2020 - 12.2024
High School Diploma -
Grey College
01.2006 - 12.2018