Open To Work
Rostalina Sithole
Human Resource Administrator
Johannesburg
Summary
Dynamic professional with a proven track record at Verityhurst, enhancing client satisfaction and expanding the customer base. Skilled in customer service and Microsoft Office, adept at multitasking with a keen eye for detail. Demonstrated ability to improve processes, from recruitment efficiency to onboarding, contributing to significant employee retention improvements.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Human Resources Assistant
Ergo Development Business Academy
10.2023 - 03.2026
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Sales Representative
VERITYHURST
01.2019 - 09.2021
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Diploma - Human Resources Management
Ekurhuleni Tvet Collage
Benoni 04.2001 -
Care Giver -
Esda Nursing Institute
Springs2021
Matric - Grade 12
Mondeor High School
Johannesburg 12-2017
Skills
Written and verbal communication skills
Customer service
Multitasking and prioritizing
Dependability
Familiarity with Microsoft Office
Problem-solving
Ability to work under pressure
Attention to detail
Adaptability
Professional phone etiquette
Timeline
Human Resources Assistant
Ergo Development Business Academy
10.2023 - 03.2026
Sales Representative
VERITYHURST
01.2019 - 09.2021
Diploma - Human Resources Management
Ekurhuleni Tvet Collage
04.2001 -
Care Giver -
Esda Nursing Institute
Matric - Grade 12
Mondeor High School